The Whiz CellsReviews 385

Dealt with Bryan, Sales and he exceeded my expectation and had excellent customer service and got back to you really fast and assisted me with any questions I had. Only feedback is the original quote for your phones could come in lower depending on how the grade them. If you select Good, there are different price points depending on the wear of the phone. Good news is if you don't agree with their pricing, they will send the phones back for free. Lastly, once I approved the quote, which was a fair price, I was paid through Venmo immediately! Great company to deal with…. A must if you want to sell or buy cell phones!

The whole process was quick and easy. Printed mailing label from home. Notified about receipt and was paid.

Your services are good, but I was hoping for a bit more. I believe a higher payment would be fair.

I was given extremely fast service for selling my cell phone. Will sell it again with this company! Better than T mobile service!

I followed the simple instructions provided by The Whiz Cells and received my check promptly. Highly recommend.

It was a easy process and the communication was effective

Great offer for my phone, no haggling about condition, fast payout

The process is very straightforward on this site. Be honest about your product's condition, submit your trade-in, print label, pack your reset item securely, ship it out and wait for its assessment upon arrival for your payout. It is simple, and a great way for products to be re-homed, "gain life again" or be disposed of properly.

I got an offer, sent the phone, and they did not try scam or undercut. I was honest with them and they were honest with me. I received the full offer. I would use this again. 100%. I had a question and contacted them and got a response fast. Thank you

So I went with Whiz Cells mainly due to customer reviews and also the different payment options. Every step was simple and payment prompt. Thanks for great service.

I had an old phone laying around and sent in. I was paid quickly upon inspection

So. They give you two options on condition before offering "broken" as a third.

The correct and ethic thing this company should do is offer a "fair" option. But that would prevent them from enticing you to ship it and allow them to cut down the offer significantly.

So if your phone is in good condition but has more scratches or less than 85% battery, there is no way to inform them (by design.)

This DOES facilitate something close to bait and switch.

Sell your phone locally. They are absolutely banking on you not wanting to deal with the hassle of shipping back. I was offered $150 by a place here in Denver even with the scratches and battery. Should have taken the deal.

They took over $200+ off my offer when I know they can get excellent prices on screens and batteries. They could have come up more than $78. But we live in very greedy times

I accepted because 14 values are dropping like crazy this year, and Verizon covered my new Air anyway.

Don't waste your time. Sell it locally and get an on the spot review and offer from someone who can't hide behind distance and shipping hassle.

2 stars because at least the instant payment was legit.

And if they don't like my review? Then they need to revamp their condition options to allow for a closer accuracy your condition.

Cheers.

I was worried about any hiccups. Luckily everything went smoothly. I would record the packaging process and the turning it in to your mail carrier staff just as proof, in the event that your package is stolen in transit. For insurance.

But if you describe your phone correctly, and it doesn't get stolen, you'll get paid exactly what was shown to you. Got a good offer for my s25 ultra, 1tb, flawless condition.

Got paid. I'll be using the whiz cells again. Hopefully next time will be just as smooth.

While my phones has a few light scratches, the phone price was heavily discounted from the original proposal and once the have the phones, you are basically stuck without a lot of time and headache... wont ever use this group again. Better off negotiating at a mall kiosk!

The process was very easy and quick to sell. Opted for the gift card option and they have a wide variety to pick from. Wasn't disappointed.

I choose good because my phone's screen and battery were in great condition but when I got my offer they gave less than half of what they said they would pay for a good phone since it had some scratches on the side rails that would be covered up by a case anyway other than that it was in perfect condition.

I had an excellent experience. Whiz Cells did everything they said they would. If you're not sure about the condition of your phone send them an email. They'll give you a bid based on exactly what you have.