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The Whiz Cells

4.3

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The Whiz Cells Reviews Summary

The Whiz Cells has a rating of 4.3 stars from 401 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, easy process and fair price. The Whiz Cells ranks 1st among Sell Cell Phone sites.

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3,503 reviews

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New York
1 review
0 helpful votes
Follow Brian L.
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These guys made selling a phone and receiving payment efficient and easy. Thank you!

Date of experience: December 8, 2025
Travis M. — The Whiz Cells Rep
3 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Oklahoma
1 review
0 helpful votes
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Super fast
December 24, 2025

Fast and easy process. I sold 2 phones and got the check with in a week. I love it.

Date of experience: December 14, 2025
Travis M. — The Whiz Cells Rep
3 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

New York
1 review
0 helpful votes
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Fast and easy
December 23, 2025

The process was fast and easy. Not to hard print out labels and then ship the phone.
Found website out the blue was worried but company made things easy.

Date of experience: December 12, 2025
Travis M. — The Whiz Cells Rep
3 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

California
1 review
0 helpful votes
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Quick and easy transaction
December 22, 2025

I put my phone on eBay like I normally do to sell it sat for more than 30 days. Luckily I found Whiz Cells and they offered me a satisfactory price for my mint condition Google Pixel 8.

Date of experience: December 11, 2025
Travis M. — The Whiz Cells Rep
3 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Florida
1 review
0 helpful votes
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The Whiz Cell process was very straightforward and easy to navigate. Honestly, after checking multiple cell phone buyer websites The Whiz Cells offered the highest price in all ranges of cell phone condition. The only minor negative was that what I thought was a cell phone in excellent condition was found to have a "slightly loose back cover" upon receipt inspection and the offer quoted was reduced by $30 (and this was handled with a quick email exchange). Other than that I am very pleased with the experience and it was quick and easy to turn an unused cell phone into cash. A postage paid mailing label was provided and start to finish I had money in my PayPal account in 6 days.

Date of experience: December 9, 2025
Travis M. — The Whiz Cells Rep
3 months ago

Thank you for the positive review. We sent you photos showing that the back was detaching. We are sorry that if you felt cheated in any way. We provided the proof & offered to return the device back to you at our cost. The quoted offer was for a device in "Excellent" condition, which is defined as passing for a brand new device. We appreciate your business & hope to serve you again in the future.

Pennsylvania
1 review
0 helpful votes
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Good business to do business with
December 19, 2025

I provided description and was given a quote that felt fare and after device arrived the estimated offer remained the same. Some companies will make up stuff to save a buck.

Date of experience: December 9, 2025
Travis M. — The Whiz Cells Rep
3 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Iowa
1 review
0 helpful votes
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Dust Off Cell Phone for CASH
December 19, 2025

Very professional company experience!
Easy to get quote! They tell you truthfully and accurately what they will pay for your phone as long as you are equally honest and accurate on your description and questionnaire.
Received my packaging even though I shipped mine off with original box!
I received money in my PayPal just a couple weeks later! Awesome!

Date of experience: December 9, 2025
Travis M. — The Whiz Cells Rep
3 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Florida
1 review
0 helpful votes
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Low ball after as usual
December 17, 2025
Updated review

I was offered $250, then received $140. It's a 7 year old phone. The battery still at the mid 70% is average. You should be more realistic in your opening offer and stop using the high offer, low reward option.

Date of experience: December 7, 2025
Travis M. — The Whiz Cells Rep
3 months ago

Our website is clear that in order to qualify for "Good" condition, which was the condition that you chose, that the battery life must be above 85% & scratches cannot be felt by fingernail. Your device had deep screen scratching & weak battery health at 73%. We sent you the requoted offer & you accepted it & were paid out. You had the option to decline the offer if you were not happy & we would've sent the device back at our expense. While we do apologize that you're unhappy with your experience, this is no fault of ours as the device clearly didn't meet the requirements of the condition that you selected.


Site is a little difficult to navigate
December 9, 2025
Previous review

Site is a little difficult to navigate

Date of experience: November 29, 2025
Illinois
1 review
0 helpful votes
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Great to work with
November 10, 2025

They are great to work with the quote price was what was received no hassle or price adjust and same day payment

Date of experience: October 30, 2025
Travis M. — The Whiz Cells Rep
5 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Oklahoma
1 review
0 helpful votes
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Experience was great had no problems at with payment or shipping of the item

Date of experience: October 14, 2025
Travis M. — The Whiz Cells Rep
5 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Missouri
1 review
0 helpful votes
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Very fast
November 7, 2025

They provided a fair price and processed the payment very fast.

Date of experience: October 28, 2025
Travis M. — The Whiz Cells Rep
5 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Colorado
1 review
0 helpful votes
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Good communications
November 6, 2025
Updated review

Would like to see electronic transfer of funds vs checks. Otherwise great experience

Date of experience: October 15, 2025
Travis M. — The Whiz Cells Rep
5 months ago

Thank you for the positive review. I don't understand your comment, however, as we do offer the electronic transfer of funds. You chose to be paid via check instead. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.


So far so good
October 17, 2025
Previous review

So far so good. Not much detail on return process

Date of experience: October 7, 2025
New York
1 review
0 helpful votes
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Sold my Samsung Galaxy 22 Ultra phone
November 5, 2025

It was a good and smooth experience dealing with WhizCells. I got a good price and smooth transition.

Date of experience: October 26, 2025
Travis M. — The Whiz Cells Rep
5 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

California
1 review
0 helpful votes
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I sent in my OnePlus 13 via USPS after getting a quote. I was paid within 1 day via PayPal, after the 5% PayPal fee I was left with a little over 500 dollars for my phone.

Date of experience: October 21, 2025
Travis M. — The Whiz Cells Rep
5 months ago

Thank you for the positive review. I do want to point out for anyone reading the review that the PayPal fee was disclosed at the time that the order was placed. We do offer payment methods that do not charge any fees. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Ohio
1 review
0 helpful votes
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Prompt
October 30, 2025

I had a few concerns/questions and each email I sent was replied to almost immediately. Process was explained thoroughly.

Date of experience: October 20, 2025
Travis M. — The Whiz Cells Rep
5 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you again. Also, because you seemed to be very pleased but left a 4 star review, if you could please provide feedback via email to [email protected] for why you did so so that we can improve our customers' experience. Thanks in advance.

California
1 review
0 helpful votes
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Great customer service!
October 27, 2025

I had a change with my submitted order and The Whiz Cells were able to accommodate my request.

Date of experience: October 17, 2025
Travis M. — The Whiz Cells Rep
5 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

California
1 review
0 helpful votes
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GREAT BUSINESS WITH EXCEPTIONAL SERVICE AND CREDIBILITY
October 26, 2025
Updated review

I am totally satisfied with the recent transaction of selling my OnePlus Open. The process was easy, very convenient, fair value and the payment was deposited instantly upon approval. Although the final quote was not the same at original offer but the explanation was justifiable and fair. Highly recommended for others.

Date of experience: October 16, 2025
Travis M. — The Whiz Cells Rep
5 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.


Convenient process and good offer
October 12, 2025
Previous review

Convenient process and good offer.

Date of experience: October 2, 2025
California
1 review
0 helpful votes
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Marked my S21 ultra as Good condition since there wasn't a Fair condition and it was sent off with a buy price starting at 145 dollars but when they received they listed all that was wrong that was expected but then they counter offered me 50 dollars when it cost 15 to ship since its hazardous (battery) and I took payment via PayPal so that also too 2.50 off the transaction. Verydissatisfied, will never use or recommend this company as I talked to a real person that qouted me 100 for the phone.

Date of experience: October 16, 2025
Travis M. — The Whiz Cells Rep
5 months ago

The conditions that we accept are very clear on our website. There are so many things that can be wrong with a device that we cannot list them all to avoid confusion & we only list the most common. If you felt that the lack of options & had questions about your device due to the very heavy screen scratching that was present as well as the back popping off, you could've emailed us prior to sending the device in. Also, you had the option to decline the offer if you weren't pleased with it & we would've sent it back at our expense. Last regarding the PayPal fee, that is disclosed prior to you even placing the order. We have other payment options that do not have fees attached.

Minnesota
1 review
0 helpful votes
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Awesome!
October 26, 2025

Great to work with, made the sale of my old phone very easy. Super quick on the payout once they receive the phone. I've done business with them before, I'll continue to do business with them!

Date of experience: October 16, 2025
Travis M. — The Whiz Cells Rep
5 months ago

Thank you for the positive review. We appreciate your continued business & look forward to serving you in the again.

Canada
1 review
0 helpful votes
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Dropping the price after shipping
October 25, 2025
Updated review

Dropping the price for an iphone 14 from $210 to $150 after shipment was way too much for me. Complaining about tge battery condition. What was the expectation for a 3/4 year old phone?

Date of experience: October 15, 2025
Travis M. — The Whiz Cells Rep
5 months ago

The expectation was set the day that you've placed the order. Our website is very clear the battery health must be above 85% to qualify for the full offer. Your device is at 82%, which was the reason that the offer was decreased. You had the option to decline the offer & have it returned to you, but you decided to accept the offer & you were paid out.


Prices could have been little more competetive
October 16, 2025
Previous review

Prices could have been little more competetive. Based on the reviews and my experience, I decided to go again with Whiz Cells.

Date of experience: October 5, 2025