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The Whiz Cells has a rating of 4.2 stars from 404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, easy process and fair price. The Whiz Cells ranks 1st among Sell Cell Phone sites.
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Even though my phone ended up having the wrong back and s pen, the people at WhizCells were super patient with explaining things to me. They are very knowledgeable & easy to work with. Getting the money was easy and it was transferred instantly. Definitely will reach out to them again in the future when I have a phone to sell!
Make sure you check the fine print. Unless your phone is in perfect condition it will probably be worth less then the estimate.
What you're referring to isn't even in the "fine print". It is in VERY bold letters on our order entry screen. You selected "Cracked Glass", which very clearly states when you select it that the device must have no display damage including black spots & that the phone must be fully functional. You sent in a device that had large black spots with an inoperable touchscreen. It is no fault of ours that you selected the incorrect condition when you placed your order.
Sent in my phone and got paid like promised. About a week or less.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.
The quote was very quick, mailed in the equipment and the assessment was fair and as expected. Pricing was the same as Apple but chose Whiz Cells as the process was easier and received cash in bank vs Apple credit.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.
You all let me know that you received the phone fast. I'm very pleased. Thank you very much.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.
One phone was approved excellent another had a scratch on the screen but still got a fair offer for it. Process was simple. All the bad reviews are prob from ppl lying about the phones condition. Be honest with them and yourself and you'll be happy. Got my money the day after they received the phones.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.
Best price offered for my device and super fast processing on my order.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.
Easy selling experience. Prompt payment. Highly recommend.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.
Paid the quoted estimated value quickly after package arrived. Good price too.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.
My initial quote on what I thought was a good to excellent phone was $130. After I mailed the phone in, I got an email saying phone was scratched on the back and there was lcd burn-in on the screen all of which I disagree with. Final opinion, the initial quotes are misleading and on e they received the phone they counter offer with a low ball $40 offer making me feel like I don't want the hassle of going through the trade-in sales process again.
Hi Steven,
I am very sorry to hear that you are upset with your offer. The picture we sent showing the screen burn is difficult to see. Anyone who has tried to get a picture of screen burn knows it is difficult. Having said that, I will resend the picture to you and put some arrows that will make it easier to see. We should have sent some pictures of the scratches on the back of the phone, and I do not see that we did that. I apologize for that. Thank you for your feedback. It will help us to do better in the future.
I was researching online about selling my old cell phone because you get more money for your phone than those machines at the stores. So The Whiz Cells is very organized and easy to use with each of their steps. I was surprised and glad how everything worked out.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.
My experience with Whiz Cells was exceptional. They consistently met their promises, and the pricing was reasonable and exceeded what I had previously received from other vendors. I highly recommend them for any product sales.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.
We sent you photos showing the damages on your device. You stated that the device was in good condition meaning that there are no scratches that can be felt by fingernail, no display damage, & battery health above 85%. The photos clearly showed deep screen scratching, black spots in the display, & battery health at 75%. Your device did not qualify for the condition that you stated, & we sent you a requoted offer that you accepted. If you didn't agree with this, you could've declined it & we would've sent the device back to you at our cost.
Checked several places, The Whiz Cells was the best offer made. The day it arrived I received my payment for the full amount promised.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.
Kept it Simple! Straightforward easy process to identify your device and get a fair price. Shipping and payment was very easy and quick.
Highly recommend!
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.
The process was super easy! Fill out the request, print the label, drop it in the mail, get paid! Easy!
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.
Had my doubts at first but had a very good experience i will refer my friend and family and I will definitely be back in the near future
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.
I was very pleased with The Whiz Cells. The representatives helped me complete the transaction. I am satisfied with the amount I received for my phone.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.
I would like to thank The Whiz Cells for making my first experience with them so easy and quick! The initial process was quick and they sent emails (communication) every step of the way! It was easy to print the shipping label and once they received my phone, they quickly informed me and getting paid was super fast with my debit card. Very happy with their service, will recommend to my friends, and will use again! Thank you Team!
I have sold all my electronics to whiz cells so I trust them and always get the best deals
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.
Answer: Please contact us at [email protected] & we'll give you an accurate quote.


Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.