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The Whiz Cells

4.2

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The Whiz Cells Reviews Summary

The Whiz Cells has a rating of 4.2 stars from 404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, easy process and fair price. The Whiz Cells ranks 1st among Sell Cell Phone sites.

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3,504 reviews

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Illinois
1 review
0 helpful votes
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Very helpful
September 30, 2025

Even though my phone ended up having the wrong back and s pen, the people at WhizCells were super patient with explaining things to me. They are very knowledgeable & easy to work with. Getting the money was easy and it was transferred instantly. Definitely will reach out to them again in the future when I have a phone to sell!

Date of experience: September 10, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Illinois
1 review
0 helpful votes
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Check the fine print
September 20, 2025

Make sure you check the fine print. Unless your phone is in perfect condition it will probably be worth less then the estimate.

Date of experience: September 10, 2025
Travis M. — The Whiz Cells Rep
7 months ago

What you're referring to isn't even in the "fine print". It is in VERY bold letters on our order entry screen. You selected "Cracked Glass", which very clearly states when you select it that the device must have no display damage including black spots & that the phone must be fully functional. You sent in a device that had large black spots with an inoperable touchscreen. It is no fault of ours that you selected the incorrect condition when you placed your order.

Pennsylvania
2 reviews
1 helpful vote
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Quick payment
September 16, 2025

Sent in my phone and got paid like promised. About a week or less.

Date of experience: September 6, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Florida
1 review
1 helpful vote
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Very Satisfied
September 14, 2025
Updated review

The quote was very quick, mailed in the equipment and the assessment was fair and as expected. Pricing was the same as Apple but chose Whiz Cells as the process was easier and received cash in bank vs Apple credit.

Date of experience: September 4, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.


Easy process
September 2, 2025
Previous review

Easy process

Date of experience: August 23, 2025
Texas
1 review
0 helpful votes
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Fast response.
September 14, 2025

You all let me know that you received the phone fast. I'm very pleased. Thank you very much.

Date of experience: September 4, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

New Jersey
1 review
1 helpful vote
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Fair offers
September 11, 2025

One phone was approved excellent another had a scratch on the screen but still got a fair offer for it. Process was simple. All the bad reviews are prob from ppl lying about the phones condition. Be honest with them and yourself and you'll be happy. Got my money the day after they received the phones.

Date of experience: September 1, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Texas
1 review
0 helpful votes
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Excellent customer service
September 10, 2025

Best price offered for my device and super fast processing on my order.

Date of experience: September 6, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Michigan
1 review
0 helpful votes
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Great Company
September 10, 2025
Updated review

Easy selling experience. Prompt payment. Highly recommend.

Date of experience: August 31, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.


Best prices easy to get quote
September 3, 2025
Previous review

Best prices easy to get quote.

Date of experience: August 24, 2025
California
1 review
0 helpful votes
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Great Service and Paid Quickly
September 9, 2025

Paid the quoted estimated value quickly after package arrived. Good price too.

Date of experience: August 30, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Idaho
1 review
0 helpful votes
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Misleading
September 9, 2025

My initial quote on what I thought was a good to excellent phone was $130. After I mailed the phone in, I got an email saying phone was scratched on the back and there was lcd burn-in on the screen all of which I disagree with. Final opinion, the initial quotes are misleading and on e they received the phone they counter offer with a low ball $40 offer making me feel like I don't want the hassle of going through the trade-in sales process again.

Date of experience: August 30, 2025
Travis M. — The Whiz Cells Rep
7 months ago

Hi Steven,

I am very sorry to hear that you are upset with your offer. The picture we sent showing the screen burn is difficult to see. Anyone who has tried to get a picture of screen burn knows it is difficult. Having said that, I will resend the picture to you and put some arrows that will make it easier to see. We should have sent some pictures of the scratches on the back of the phone, and I do not see that we did that. I apologize for that. Thank you for your feedback. It will help us to do better in the future.

Washington
1 review
0 helpful votes
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I highly Recommend Using this Website
September 9, 2025

I was researching online about selling my old cell phone because you get more money for your phone than those machines at the stores. So The Whiz Cells is very organized and easy to use with each of their steps. I was surprised and glad how everything worked out.

Date of experience: August 16, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Missouri
1 review
0 helpful votes
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Well worth the sell
September 8, 2025
Updated review

My experience with Whiz Cells was exceptional. They consistently met their promises, and the pricing was reasonable and exceeded what I had previously received from other vendors. I highly recommend them for any product sales.

Date of experience: August 28, 2025
Travis M. — The Whiz Cells Rep
7 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.


Great deal!
August 25, 2025
Previous review

Great deal!

Date of experience: August 15, 2025
Wisconsin
1 review
0 helpful votes
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?

Date of experience: August 24, 2025
Travis M. — The Whiz Cells Rep
7 months ago

We sent you photos showing the damages on your device. You stated that the device was in good condition meaning that there are no scratches that can be felt by fingernail, no display damage, & battery health above 85%. The photos clearly showed deep screen scratching, black spots in the display, & battery health at 75%. Your device did not qualify for the condition that you stated, & we sent you a requoted offer that you accepted. If you didn't agree with this, you could've declined it & we would've sent the device back to you at our cost.

New Hampshire
1 review
0 helpful votes
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Super fast processing on their end
September 2, 2025

Checked several places, The Whiz Cells was the best offer made. The day it arrived I received my payment for the full amount promised.

Date of experience: August 23, 2025
Travis M. — The Whiz Cells Rep
7 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Tennessee
1 review
0 helpful votes
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KISS Principle
August 30, 2025

Kept it Simple! Straightforward easy process to identify your device and get a fair price. Shipping and payment was very easy and quick.
Highly recommend!

Date of experience: August 20, 2025
Travis M. — The Whiz Cells Rep
7 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Arizona
1 review
0 helpful votes
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Easy Process
August 29, 2025

The process was super easy! Fill out the request, print the label, drop it in the mail, get paid! Easy!

Date of experience: August 19, 2025
Travis M. — The Whiz Cells Rep
7 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Virginia
1 review
0 helpful votes
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Excellent experience
August 25, 2025

Had my doubts at first but had a very good experience i will refer my friend and family and I will definitely be back in the near future

Date of experience: August 21, 2025
Travis M. — The Whiz Cells Rep
7 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Pennsylvania
1 review
0 helpful votes
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Prompt Professional Transaction
August 24, 2025

I was very pleased with The Whiz Cells. The representatives helped me complete the transaction. I am satisfied with the amount I received for my phone.

Date of experience: August 14, 2025
Travis M. — The Whiz Cells Rep
7 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Texas
1 review
0 helpful votes
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1st Time Experience!
August 24, 2025
Updated review

I would like to thank The Whiz Cells for making my first experience with them so easy and quick! The initial process was quick and they sent emails (communication) every step of the way! It was easy to print the shipping label and once they received my phone, they quickly informed me and getting paid was super fast with my debit card. Very happy with their service, will recommend to my friends, and will use again! Thank you Team!

Date of experience: August 13, 2025

So far, so good
August 9, 2025
Previous review

So far, so good

Date of experience: July 29, 2025
Georgia
1 review
0 helpful votes
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Great deal every time
August 22, 2025
Updated review

I have sold all my electronics to whiz cells so I trust them and always get the best deals

Date of experience: August 12, 2025
Travis M. — The Whiz Cells Rep
7 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.


Love them I always get good deals
August 15, 2025
Previous review

Love them I always get good deals

Date of experience: August 5, 2025