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The Whiz Cells

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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The Whiz Cells Reviews Summary

The Whiz Cells has a rating of 4.3 stars from 402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, easy process and fair price. The Whiz Cells ranks 1st among Sell Cell Phone sites.

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3,503 reviews

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New York
1 review
0 helpful votes
Follow Harold H.
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Excellent service
October 22, 2025

Highly recommend company for trading in any item. Very organizing in great service in all promises were honored.

Date of experience: October 12, 2025
Travis M. — The Whiz Cells Rep
5 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

California
1 review
0 helpful votes
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Could not be any easier
October 21, 2025
Updated review

Perfect. Took no time at all to sell the product and the money arrived promptly after they inspected. What more could you ask for.

Date of experience: October 11, 2025
Travis M. — The Whiz Cells Rep
5 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.


Fast and easy!
October 11, 2025
Previous review

Fast and easy!

Date of experience: October 1, 2025
North Carolina
1 review
0 helpful votes
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Works as advertised
October 18, 2025
Updated review

The Whiz Cells honored the price quote they had provided. And the money was in my paypal within just a day or two of when they received the phone from me. Their sales team was very helpful working through a problem with shipping return. Easy to work with!

Date of experience: October 8, 2025
Travis M. — The Whiz Cells Rep
5 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.


Easy so far
September 12, 2025
Previous review

Easy so far.

Date of experience: September 1, 2025
Georgia
1 review
0 helpful votes
Follow Jodi G.
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Honest company
October 17, 2025

I highly recommend selling to The Whiz Cells. The price they showed me based on the condition of my cell phone is the price they gave me. I chose to get a gift card and they emailed me the link to choose, very soon after. I've sold to other companies in the past who quote one price then downgrade the amount once they have your phone.

Date of experience: October 7, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Florida
1 review
0 helpful votes
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Fastest Payouts!
October 14, 2025
Updated review

Easy transaction and great price offers on selling used smartphones, fastest payouts when recieved, and price paid exactly what the offer was. One of the best places to sell a used smartphone!

Date of experience: October 4, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.


Excellent and fast buyback!
October 7, 2025
Previous review

Excellent and fast buyback!

Date of experience: September 27, 2025
Arizona
1 review
0 helpful votes
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So Easy!
October 14, 2025

Easy and fast service! Took less than a week for them to receive and check out the items.

Date of experience: October 4, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Arizona
1 review
0 helpful votes
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Fast Service
October 13, 2025

Mailed electronics in on Thursday, got paid the following Tuesday. No issues.

Date of experience: October 3, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Sweden
1 review
0 helpful votes
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Great service and easy sale
October 13, 2025

Been using Whiz Cells for years, each year, offered a very fair price and easy shipping option. Will continue to use an recommend them to anyone selling their devices

Date of experience: September 24, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Pennsylvania
1 review
0 helpful votes
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Great Experience
October 11, 2025

Overall awesome experience, submitted the item, they reviewed it and sent me a check as it was valued at.

Date of experience: October 1, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Alabama
1 review
0 helpful votes
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Honest, Helpful and Bankable
October 11, 2025

There are a lot of companies out there that will buy your cell phone. I won't name the companies but try them and you will come to these guys. They say next day pay and that's what they do. They will do whatever they have to do to get you the money they promised. Even if your phone doesn't live up to what you said they will pay you more than the other buyers. I believe in honesty and these guys do too. Get ripped off if you want but I'm coming back to these guys.

Date of experience: October 1, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Michigan
1 review
0 helpful votes
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Timing is a little off...
October 10, 2025
Updated review

My only comment is that the request to review arrived days before the check and I'm certainly not going to give a glowing review to a missing check. The check arrived safely in the time described in the email and this makes my experience darn near perfect, just please, don't rush me to review an incomplete transaction.

Date of experience: September 30, 2025
Travis M. — The Whiz Cells Rep
6 months ago

These review requests are automated emails that go out soon after the order has been processed. The overwhelming majority of orders are paid in a manner that is quicker than a check by mail, which is why the email is sent out after processing. We have found that if we were to wait, very few people actually send a review, which we highly value. We appreciate your business & hope to serve you again in the future.


Quick and easy
September 27, 2025
Previous review

Quick and easy

Date of experience: September 17, 2025
Texas
1 review
0 helpful votes
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Very Clear and Fast
October 8, 2025

This was my first experience and I will use again. Please read terms and clear descriptions provided when providing conditions and details of phone. I followed step by step and provided ACCURATE description and I received quote payment via my preferred method within about 9 days. Overall, I would recommend.

Date of experience: September 28, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Ohio
1 review
0 helpful votes
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Pure Excellence
October 6, 2025

I've been selling my used iPhones for ten years. I've had the gamut of experiences - just last year, I sold mine to a different retailer who never paid me for it, and is now under arrest for multiple counts of wire fraud. That's the worst of the worst. The Whiz Cells were a complete 180: They had stellar communication, their deals were fair and better than all their competitors, and they paid me within hours of getting my phone. That same day. No hassle, just a super clean and easy transaction. This is who you should go to for selling your used devices. Be honest with them, and they will be more than fair with you back. Absolutely terrific experience.

Date of experience: September 26, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Minnesota
1 review
0 helpful votes
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I was expecting more for my used iPhone based on the estimate but in reality I was only given about 1/4 of that. I would have rather been told up front the lower amount.

Date of experience: September 24, 2025
Travis M. — The Whiz Cells Rep
6 months ago

We are sorry that you're upset with your requoted offer. Our website is upfront that the device must be fully functional with battery health above 85% for the condition that you selected on your order. Your battery health was not & your phone's vibration does not work correctly. Had you contacted us & informed us of these differences from the condition guidelines, we would've gladly given you this quote upfront. We gave you the option to decline the requoted offer & send the device back to you at our cost.

Texas
1 review
0 helpful votes
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Excellent service and rapid response
October 3, 2025
Updated review

This service was amazing. The valuation, shipment and payment were handled extraordinarily well. No fuss. Simply log in, give details of your equipment, get a preliminary quote, get a shipping label and ship the equipment. Once received they responded within the day and I had the money in the bank within 30
Minutes. Remarkable. It can take 2 to 3 weeks with other companies for what they achieved within 1 week and most of that was shipping time! Thoroughly recommended.

Date of experience: September 23, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.


Easy to set up and select the options
September 26, 2025
Previous review

Easy to set up and select the options.

Date of experience: September 16, 2025
Illinois
1 review
0 helpful votes
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Very helpful
September 30, 2025

Even though my phone ended up having the wrong back and s pen, the people at WhizCells were super patient with explaining things to me. They are very knowledgeable & easy to work with. Getting the money was easy and it was transferred instantly. Definitely will reach out to them again in the future when I have a phone to sell!

Date of experience: September 10, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Illinois
1 review
0 helpful votes
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Check the fine print
September 20, 2025

Make sure you check the fine print. Unless your phone is in perfect condition it will probably be worth less then the estimate.

Date of experience: September 10, 2025
Travis M. — The Whiz Cells Rep
6 months ago

What you're referring to isn't even in the "fine print". It is in VERY bold letters on our order entry screen. You selected "Cracked Glass", which very clearly states when you select it that the device must have no display damage including black spots & that the phone must be fully functional. You sent in a device that had large black spots with an inoperable touchscreen. It is no fault of ours that you selected the incorrect condition when you placed your order.

Pennsylvania
2 reviews
1 helpful vote
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Quick payment
September 16, 2025

Sent in my phone and got paid like promised. About a week or less.

Date of experience: September 6, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Florida
1 review
1 helpful vote
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Very Satisfied
September 14, 2025
Updated review

The quote was very quick, mailed in the equipment and the assessment was fair and as expected. Pricing was the same as Apple but chose Whiz Cells as the process was easier and received cash in bank vs Apple credit.

Date of experience: September 4, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.


Easy process
September 2, 2025
Previous review

Easy process

Date of experience: August 23, 2025
Texas
1 review
0 helpful votes
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Fast response.
September 14, 2025

You all let me know that you received the phone fast. I'm very pleased. Thank you very much.

Date of experience: September 4, 2025
Travis M. — The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.