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The Whiz Cells

4.2

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The Whiz Cells Reviews Summary

The Whiz Cells has a rating of 4.2 stars from 404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, easy process and fair price. The Whiz Cells ranks 1st among Sell Cell Phone sites.

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3,505 reviews

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Texas
1 review
0 helpful votes
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Easy process and quick payment
August 20, 2025
Updated review

My experience with WhizCells was great. Filling out the information about my phone was quick and easy. Plus, the quote given for my phone was higher than other websites. My payment was the same as they quoted and it was processed and in my account the same day that they received my phone. I definitely recommend this place to anyone looking to sell their old phones.

Date of experience: August 10, 2025
Travis M. The Whiz Cells Rep
7 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.


Customer friendly website
August 5, 2025
Previous review

Customer friendly website

Date of experience: July 26, 2025
Missouri
1 review
0 helpful votes
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Satisfied
August 19, 2025
Updated review

Great service... was paid right away... was easy to work with.

Date of experience: August 9, 2025
Travis M. The Whiz Cells Rep
7 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you again. Also, if you could please provide feedback via email to [email protected] for why you left a 4 star review so that we can improve our customers' experience? Thanks in advance.


Always great service
August 10, 2025
Previous review

Always great service

Date of experience: July 31, 2025
Minnesota
1 review
0 helpful votes
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Selling my Samsung Galaxy Z Fold 5
August 15, 2025
Updated review

We were quoted $545 but received $230 because of Mark on edge, mark on the screen plastic and a claim that the back cover was changed. We bought the phone new and we didn't change the back cover. We never needed to change the cover.

Date of experience: August 5, 2025
Travis M. The Whiz Cells Rep
8 months ago

We can only go off of the information that is provided to us. The IMEI number stated that the device was a different color, meaning that at some point in time the device's back had been changed. We appreciate your business & hope to serve you again in the future.


When should I expect to send you the phone in the original...
July 31, 2025
Previous review

When should I expect to send you the phone in the original box & packaging?

Date of experience: July 21, 2025
Massachusetts
1 review
0 helpful votes
Follow Kerri W.
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Easy to work with, quick payment, I tried a few other place and they made the best offer

Date of experience: August 3, 2025
Travis M. The Whiz Cells Rep
8 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Illinois
1 review
0 helpful votes
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SWEATY BALLZ IZ WHAT IT FELT LIKE
August 11, 2025

U SUCK, FREE GIFT AT DALONG$#*!COMPANY.COM. DA WEBSITE FOR SWEATY BALLZ SUCKS A BALL SACK AND A HALF!

Date of experience: August 1, 2025
Ohio
1 review
0 helpful votes
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Sold my phone
August 10, 2025

Sent the phone was paid the same day. Very simple experience. Home was not paid off either.

Date of experience: July 31, 2025
Travis M. The Whiz Cells Rep
8 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Virginia
1 review
0 helpful votes
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Reselling an iPad
August 10, 2025

This has been an incredibly easy experience for me and worth the effort. By far the largest return for my device compared to any of the other large re-purchasers. Will use them again in the future!

Date of experience: July 31, 2025
Travis M. The Whiz Cells Rep
8 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Texas
1 review
0 helpful votes
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My first time selling an iPhone was very pleasant! Not knowing what to expect, the process was easy to understand and follow. I appreciate this company and will let others know about you!

Date of experience: July 29, 2025
Travis M. The Whiz Cells Rep
8 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Tennessee
1 review
0 helpful votes
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Excellent Service
August 8, 2025

It only took four days from sending in my phone to being paid! Whiz made the best offer.

Date of experience: July 29, 2025
Travis M. The Whiz Cells Rep
8 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Illinois
1 review
0 helpful votes
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Super Easy
August 8, 2025

They gave me the best quote online. Super easy mail in processes. Payment came very quick!

Date of experience: July 29, 2025
Travis M. The Whiz Cells Rep
8 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Illinois
1 review
0 helpful votes
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Sold them my phone
August 8, 2025

I sold them my phone with a cracked screen. From sending to getting my money it was within 3 days. Thank you.

Date of experience: July 29, 2025
Travis M. The Whiz Cells Rep
8 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Germany
1 review
0 helpful votes
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Well explained evaluation process.
Fair and reasonable offer, especially compared to other resellers.
Seamless, easy transaction process and fast payment.

Date of experience: July 29, 2025
Travis M. The Whiz Cells Rep
8 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

New Hampshire
1 review
0 helpful votes
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Samsung s22+
August 7, 2025

The whole process was quick and easy. I would like to have gotten more for the phone.

Date of experience: July 27, 2025
Travis M. The Whiz Cells Rep
8 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Missouri
1 review
0 helpful votes
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Great company!
August 4, 2025
Updated review

Very respectful, responsive, honest, timely. Travis was very helpful. (:

Date of experience: July 25, 2025
Travis M. The Whiz Cells Rep
8 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.


If everything is legit..
June 23, 2025
Previous review

If everything is legit. Will be definitely changing my rating to 5 stars

Date of experience: June 13, 2025
Florida
1 review
0 helpful votes
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Fast processing
August 2, 2025

It was easy to prepare quotes online, receive email of postal label, send and receive updated values. While it was disappointing to receive lower offers, it was understandable as original quote is before seeing and evaluating actual trade in cell phones

Date of experience: July 23, 2025
Travis M. The Whiz Cells Rep
8 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Indonesia
1 review
0 helpful votes
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Sold my Pixel 9a. Everything worked very well — the payout amount was clear, the shipping system worked well, and the payout (I selected PayPal) was very quick; in my case about a week after shipping. My only note would be the price I got for the phone feels a bit low — the phone is a 2025 model and retails for $500. I have one clear scratch/shallow crack in the screen, which is not very noticable whilst using the phone, and otherwise the phone is in fair condition. They paid out $70 for it. I suspect I may have been able to get a better offer if I shopped around different refurbishers and such. But I don't think they'd have been as convenient. Otherwise everything was great.

Date of experience: July 23, 2025
Travis M. The Whiz Cells Rep
8 months ago

Thank you for the positive review. Our apologies that you felt like the amount you got wasn't enough. Unfortunately we, & most other refurbishing buyback companies, have to go by the guidelines of refurbished/renewed set forth by the websites that we sell on. Your device required repair due to the crack, & you knew about this quote prior to sending the device in to us. We did not change your quote after it arrived because you put the correct condition. Unfortunately the Pixel series is a very expensive repair for cracked glass. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Alabama
1 review
0 helpful votes
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S 24
July 29, 2025

Very positive experience. Don't really understand all the bad reviews. If you tell the truth about your phone you get what your original offer. We got an offer they honored that offer. Would definitely use them again

Date of experience: July 19, 2025
Travis M. The Whiz Cells Rep
8 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Georgia
1 review
0 helpful votes
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Great Service
July 23, 2025

Whiz Cells always has great service, and I never have a problem with them. Highly recommend if you want a better way to recycle your old devices that you no longer use!

Date of experience: July 13, 2025
Travis M. The Whiz Cells Rep
9 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.

Illinois
1 review
0 helpful votes
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Do not believe the "fast"turn around time
July 23, 2025
Updated review

I was told my phone would bring $380, I loved my phone but needed the money quick, so i took the chance after seeing thier claims of 24 hr payout. I sent my phone,)which by the way had been graded as excellent condition at a cell shop near me who offered 300) Upon receiving the phone (with their label it took nearly 8 days)the sent me an email saying my phone had scratches on it. This was an absolute lie! They offered me 120 for my phone and by that late date i had no choice but to take it or my car would be repo'd. So ya, I def would not recommend using this company.

Date of experience: July 11, 2025
Travis M. The Whiz Cells Rep
9 months ago

The fast tturnaroundtime for your order was the same day your order arrived. Our competitors typically take 4-5 days processing time. We turned your order around within a couple of hours. We have no control over transit time and neither does anyone else. You were not quoted $380. Your quote was for $335. The phone was nothing close to excellent condition. It had scratches on the front and back along with the inner screen. However, that is not the bulk of the issue. You left out the part where the phone was not paid off. When placed your order you said it was paid off. This very big detail is what took the large majority of the offer down. In summary,
1. You were paid out within 24 hours of us receiving your order.
2. You said your device was paid off, it was not.
3. The phone was not in excellent condition. We wish that pictures were allowed to be added here.
4. The beginning quote was not $380

We offer free return shipping to you. However, since you were not making payments on your car, you wanted to sell the phone that you also were not making payments on, to keep your car from being repossessed.


Low balling me..
July 10, 2025
Previous review

Low balling me. Lol

Date of experience: June 29, 2025
New York
1 review
0 helpful votes
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Easy Transaction
July 19, 2025

Easy transaction selling used iPad. Money went directly into my bank account.

Date of experience: July 9, 2025
Travis M. The Whiz Cells Rep
9 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the again.