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The Whiz Cells

4.3

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The Whiz Cells Reviews Summary

The Whiz Cells has a rating of 4.3 stars from 402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, easy process and fair price. The Whiz Cells ranks 1st among Sell Cell Phone sites.

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3,497 reviews

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1 review
0 helpful votes
Follow Norman P.
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Easy service
March 18, 2026
Updated review

Great on line website. I followed the instructions and printed out the shipping label and they even paid for shipping

Date of experience: March 8, 2026
Travis M. The Whiz Cells Rep
2 weeks ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you again. Also, if you could please provide feedback via email to [email protected] for why you left a 4 star review so that we can improve our customers' experience? Thanks in advance.


Quick and easy
March 2, 2026
Previous review

Quick and easy

Date of experience: February 20, 2026
Ohio
1 review
0 helpful votes
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Quick, easy and a fair price
March 18, 2026

I have tried other similar companies in the past. Whiz was the easiest to get an estimate, easy process to send in and fast generous payout.

Date of experience: February 18, 2026
Travis M. The Whiz Cells Rep
2 weeks ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you again in the future.

1 review
0 helpful votes
Follow Mark K.
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I was told that my phones were worth $155 each and could go as high as $225. Upon receipt and examination, Whiz Cells determined that the batteries in each were less that full strength and that one of the phones had a couple of minor nicks. The result was a reduction to $95 and $65 for the two. $310 down to $160—-pretty significant. The positive part of the experience was the speed and communication that they offered. I am to receive a check, so I hope the expedition of the funds will be quickly as well.

Date of experience: March 4, 2026
Travis M. The Whiz Cells Rep
2 weeks ago

The reduction in price was due to the weak battery health on your device. Our website is clear during the order placement process that battery health MUST be above 85% to qualify for the full quote. Your devices were at 81% & 84%. The device with the dings had more than minor nicks. We offered to return both of these devices to you at our cost if you were not happy with the requoted offer, but you chose to be paid out. It was no fault of ours that the devices were not properly represented per our condition guidelines.

Illinois
1 review
0 helpful votes
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Disappointed in value
March 13, 2026
Updated review

I expected to get more for the device than $30 based on the condition, but I would say that your process and communication was clear and professional.

Date of experience: March 3, 2026
Travis M. The Whiz Cells Rep
2 weeks ago

We thank you for the review. We apologize that you weren't pleased with the offer. We offered to return the device back to you at our cost if you wished. Unfortunately with the weak battery health being at 77% & the scratching that was present on the device, we could not offer anything more.


Seems straight forward
March 1, 2026
Previous review

Seems straight forward. Don't like the payment options

Date of experience: February 19, 2026
1 review
0 helpful votes
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Discounted Selling Price
March 10, 2026

Very quick service and seemingly fair price for IPhone 13 at $165. However, after review with battery at 81% the selling price reduction to $105 seems excessive based on AI query. Not worth going back & forth. Perhaps the battery status should be part of the selling process at the start.

Date of experience: February 28, 2026
Travis M. The Whiz Cells Rep
3 weeks ago

We thank you for the review. Actually, the battery status is a part of our selling process at the start. At the time that the order is being placed, you have a list of requirements to meet for each condition that is offered. On the condition that you selected, it states that the battery health must be above 85% in order to qualify for the full quote. We appreciate your business & hope to have the chance to serve you in the future.

Massachusetts
1 review
0 helpful votes
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I should have taken a picture of the device before mailing it in, but, my memory had it in good shape with no scratches on the front. But, the picture they sent of reviewing it showed ALOT of scratches on it, which doesnt seem right. Maybe scratched in shipment (althought it was bubble wrapped) or I am miss remembering. But, wasnt worth the effort to have them ship it back to me

Date of experience: February 24, 2026
Travis M. The Whiz Cells Rep
3 weeks ago

We can only evaluate devices in the condition that they are in when they are sent to us. This device had several fine scratches, almost all could be felt by fingernail & had dirt/grime in them as can be seen in the photo. Had the customer provided the IMEI number when the order was placed as requested, we would've happily taken photos of the device's IMEI showing that this was clearly this customer's device. This definitely did not occur during shipment nor during the testing process. As can be seen in the photo, these scratches are not new as they have dirt/grime in them. We offered to return the device back to the customer at our expense, which he declined & decided to accept our requoted offer.
https://app.screencast.com/syxJOrFROuqbT?conversation=nvxXP8ldnvSqp1Ow7e8CRh

Nevada
1 review
0 helpful votes
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Very easy to sell my wife's iPad
March 6, 2026
Updated review

My wife dropped her iPad a few months ago and the screen cracked. Everything worked fine but the cracked screen bothered her so we bought a new iPad. I searched around and found a few websites that would buy an iPad with a cracked screen. TheWizCells offered the highest amount compared to the other websites. Sending the iPad in was easy using the provided prepaid shipping label. I received payment the same day the iPad was delivered to TheWizCells. The whole process was fast, efficient and easy.

Date of experience: February 24, 2026
Travis M. The Whiz Cells Rep
3 weeks ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you again in the future.


Very easy to do
February 24, 2026
Previous review

Very easy to do

Date of experience: February 14, 2026
South Carolina
1 review
0 helpful votes
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Great experience
March 6, 2026

Super easy to use. Would definitely recommend to a friend or family member. I will definitely use again in the future. Excellent customer service!

Date of experience: February 24, 2026
Travis M. The Whiz Cells Rep
3 weeks ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you again in the future.

Minnesota
1 review
0 helpful votes
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Very satisfied!
March 5, 2026
Updated review

The Whiz cells was very easy to sell my phone, they gave me a great price and payment was very quick to receive… I would highly recommend using them…

Date of experience: February 23, 2026
Travis M. The Whiz Cells Rep
3 weeks ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you again in the future.


So far a very quick and easy process!
February 21, 2026
Previous review

So far a very quick and easy process!

Date of experience: February 11, 2026
Sweden
1 review
0 helpful votes
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I went with this company who had offered the second most value $$ for selling my iPhone. It was just a few dollars less than the other guy but based on a prior experience last year with a different iPhone, the other guy did a bait and switch lowering the value of a product. I knew wasn't giving them another shot. For this sale, I was able to print my label and pack it up the same day. The top notch service included the ability for me to schedule the usps pickup front my home the very next day. Talk about easy as pie! Upon receiving my iPhone, they processed my payment expeditiously and sent it to me like I requested. Wham, Bam, thank you man!

Date of experience: February 23, 2026
Travis M. The Whiz Cells Rep
3 weeks ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you again in the future.

Alabama
1 review
0 helpful votes
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Excellent communication and support
March 3, 2026
Updated review

Everything that I could ask for in a customer service based transaction. Don't hesitate to ask them questions before sending in your product. They are more than helpful and fair!

Date of experience: February 21, 2026
Travis M. The Whiz Cells Rep
4 weeks ago

Thank you for the positive review. We look forward to serving you again in the future.


Setting up an account has been painless, The prices...
February 8, 2026
Previous review

Setting up an account has been painless, The prices seem to be more fair than others.

Date of experience: January 29, 2026
Texas
1 review
0 helpful votes
Follow ROBERT H.
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After a phone plan change. I had a spare I-Phone that was still in excellent condition, but I had no use for. I saw the Whiz Cells offer on their web page for the phone, entered my phone's details and my info, printed the pre-paid shipping label, followed their instructions to erase the phone and dropped it in the mail. Four days later, the agreed upon price had been sent to my PayPal account. This truly was as easy as they said it would be.

Date of experience: February 20, 2026
Travis M. The Whiz Cells Rep
4 weeks ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you again in the future.

Virginia
1 review
0 helpful votes
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Great Experience-Awesome Service!
March 1, 2026

Dealt with Bryan, Sales and he exceeded my expectation and had excellent customer service and got back to you really fast and assisted me with any questions I had. Only feedback is the original quote for your phones could come in lower depending on how the grade them. If you select Good, there are different price points depending on the wear of the phone. Good news is if you don't agree with their pricing, they will send the phones back for free. Lastly, once I approved the quote, which was a fair price, I was paid through Venmo immediately! Great company to deal with…. A must if you want to sell or buy cell phones!

Date of experience: February 19, 2026
Travis M. The Whiz Cells Rep
4 weeks ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you again in the future.

North Carolina
1 review
0 helpful votes
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Excellent
February 28, 2026

The whole process was quick and easy. Printed mailing label from home. Notified about receipt and was paid.

Date of experience: February 18, 2026
Travis M. The Whiz Cells Rep
4 weeks ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you again in the future.

Minnesota
1 review
0 helpful votes
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Your services are good, but I was hoping for a bit more. I believe a higher payment would be fair.

Date of experience: February 16, 2026
Travis M. The Whiz Cells Rep
1 month ago

Thank you for the positive review. Had your phone been the 256gb model as your order indicated rather than the 128gb model that you sent in, your payment would've been higher.

Colorado
1 review
0 helpful votes
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Great, trustworthy company👏
February 26, 2026

I was given extremely fast service for selling my cell phone. Will sell it again with this company! Better than T mobile service!

Date of experience: February 14, 2026
Travis M. The Whiz Cells Rep
1 month ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you again in the future.

Alabama
1 review
0 helpful votes
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EASY PEASY
February 21, 2026
Updated review

I followed the simple instructions provided by The Whiz Cells and received my check promptly. Highly recommend.

Date of experience: February 11, 2026
Travis M. The Whiz Cells Rep
1 month ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you again in the future.


Easy, peasy
February 8, 2026
Previous review

Easy, peasy

Date of experience: January 29, 2026
North Carolina
1 review
0 helpful votes
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Quick turn around
February 21, 2026

It was a easy process and the communication was effective

Date of experience: February 10, 2026
Travis M. The Whiz Cells Rep
1 month ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you again in the future.

Arizona
1 review
0 helpful votes
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Always a pleasure dealing with The Whiz Cells
February 20, 2026
Updated review

Great offer for my phone, no haggling about condition, fast payout

Date of experience: February 10, 2026

Reliably good
December 20, 2025
Previous review

I've never had a problem when dealing with The Whiz Cells.

Date of experience: December 10, 2025
Illinois
1 review
0 helpful votes
Follow Amanda R.
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The process is very straightforward on this site. Be honest about your product's condition, submit your trade-in, print label, pack your reset item securely, ship it out and wait for its assessment upon arrival for your payout. It is simple, and a great way for products to be re-homed, "gain life again" or be disposed of properly.

Date of experience: February 10, 2026
Travis M. The Whiz Cells Rep
1 month ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you again in the future.