Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of The Whiz Cells

The Whiz Cells

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate The Whiz Cells?
grey stargrey stargrey stargrey stargrey star

The Whiz Cells Reviews Summary

The Whiz Cells has a rating of 4.3 stars from 402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, easy process and fair price. The Whiz Cells ranks 1st among Sell Cell Phone sites.

This company responds to reviews on average within 2 days

Instant Feedback

3,496 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow manfred V.
Unfollow manfred V.
Share Review
Report Review

Not bad but could be better
June 6, 2023
Updated review

I chose the whiz cells out of a few others that buy old cell phones pretty much arbitrarily. The shipping/receiving/communication is great. Payment is quick and flexible. My only complaint is that the descriptions given on the site should be more specific and detailed. I for one do not want to waste my time if from the description of the condition of a cell phone I expect X dollars but your definition and offer ends up being a LOT lower. So if by cracked screen you really mean Broken screen - Say so!

Date of experience: June 6, 2023

Not bad at all
May 25, 2023
Previous review

Not bad at all

Date of experience: May 25, 2023
South Carolina
1 review
0 helpful votes
Follow Kenneth B.
Unfollow Kenneth B.
Share Review
Report Review

Quick Turnaround
May 31, 2023

I had a very good experience with this company. I received payment for the amount that was quoted fairly quick. In fact, I got payment within a couple of hours after they picked up the phone.

Date of experience: May 31, 2023
Colorado
2 reviews
0 helpful votes
Follow Wayne U.
Unfollow Wayne U.
Share Review
Report Review

Fast turn around
May 31, 2023

Easy to use so far and the turn around was amazingly fast!

Date of experience: May 31, 2023
California
1 review
0 helpful votes
Follow Jose N.
Unfollow Jose N.
Share Review
Report Review

Thanks
May 24, 2023

Not the price i was expecting but also i thought the item was one way because i never used it but hey we all learn from our mistakes, right?

Date of experience: May 24, 2023
Utah
1 review
0 helpful votes
Follow Tyler T.
Unfollow Tyler T.
Share Review
Report Review

Quick and easy
May 24, 2023

Had an extra phone to get rid of, and it was simple and easy

Date of experience: May 23, 2023
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future. Also, if you could please provide feedback via email to [email protected] for why you left a 3 star review so that we can improve our customers' experience? Thanks in advance.

North Dakota
1 review
0 helpful votes
Follow ALEXANDER X.
Unfollow ALEXANDER X.
Share Review
Report Review

Oneplus 10t
May 16, 2023

Fair price quick shipping and quick payment, funds hit the account within 5 min is

Date of experience: May 16, 2023
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Louisiana
1 review
0 helpful votes
Follow Emi Z.
Unfollow Emi Z.
Share Review
Report Review

Highly Recommended
May 5, 2023

Very easy and quick transaction. Everything went smooth from the estimates to pay out.

Date of experience: May 5, 2023
Florida
1 review
0 helpful votes
Follow Kara V.
Unfollow Kara V.
Share Review
Report Review

Return customer
May 2, 2023

Fabulous, thorough, great communication, I've sold 4 phones and they pay very quickly and communicate with you

Date of experience: May 2, 2023
Pennsylvania
1 review
0 helpful votes
Follow Lisa H.
Unfollow Lisa H.
Share Review
Report Review

Sold my phone to them
April 30, 2023

It was easy and they were extremely helpful and nice. I would choose them again and refer to them.

Date of experience: April 30, 2023
California
1 review
0 helpful votes
Follow Mayur F.
Unfollow Mayur F.
Share Review
Report Review

Suprised with fast service!
April 28, 2023

I used this service first time, I was hesitent as first to my suprise it was very fast and smooth service. Got the money for phone via PayPal like in 48hrs. Kudos! Definitely recommend it!

Date of experience: April 28, 2023
Colorado
1 review
0 helpful votes
Follow Sage T.
Unfollow Sage T.
Share Review
Report Review

Perfect
April 25, 2023

Great price for my phone. No funny business. Coming back again.

Date of experience: April 25, 2023
Texas
1 review
0 helpful votes
Follow Kevin N.
Unfollow Kevin N.
Share Review
Report Review

It was fast and easy. Very efficient. Got my money fast.

Date of experience: April 20, 2023
Florida
1 review
0 helpful votes
Follow Earl D.
Unfollow Earl D.
Share Review
Report Review

Easy
April 19, 2023

Everything went exactly to plan from sending in the item to getting paid in a very quick manner the same day it was received.

Date of experience: April 19, 2023
Texas
1 review
0 helpful votes
Follow Crystal D.
Unfollow Crystal D.
Share Review
Report Review

It was ok
April 19, 2023

My price changed with no real explanation. Otherwise, things were fast and smooth

Date of experience: April 19, 2023
Travis M. — The Whiz Cells Rep
over a year old

Hi Crystal,

I just wanted to follow up on the reason your price changed. Your order was to sell an iPhone 13 512gb and we received an iPhone 12 Pro 256gb. The model was incorrect, which is the reason for the change in pricing. Please feel free to contact us if you have any questions.

Montana
1 review
0 helpful votes
Follow Mark B.
Unfollow Mark B.
Share Review
Report Review

Excellent Customer Service
April 18, 2023

I received prompt email responses to questions I had. They were extremely helpful. They paid me exactly what they had quoted me on the same day they received the phone. It was super easy and I am very satisfied. I had read some of the negative reviews that were recently posted, which made me sceptical, and they superseded my expectations. I would highly recommend them!

Date of experience: April 17, 2023
Maryland
1 review
0 helpful votes
Follow Lori P.
Unfollow Lori P.
Share Review
Report Review

A Seamless Transaction!
April 15, 2023

Would definitely use The Whiz Cells again. Everything was handled as promised. Great Customer Service!

Date of experience: April 14, 2023
Georgia
1 review
0 helpful votes
Follow Joshua W.
Unfollow Joshua W.
Share Review
Report Review

Too Easy!
April 14, 2023

Got exactly what I was quoted and it only took about 30 mins for the money to hit my bank after the email link was sent. Just needed to be a little bit more clear on what to do for the instant transfer but it's not hard to figure out.

Date of experience: April 14, 2023
Texas
1 review
0 helpful votes
Follow Marcus D.
Unfollow Marcus D.
Share Review
Report Review

Exactly what was advertised
April 14, 2023

I can honestly say I was a little skeptical, but followed the steps and a representative reached out to me to provide the shipping label. I sent the phone, they performed the validations and the funds were sent.

Very fast transaction.

Date of experience: April 14, 2023
Pennsylvania
1 review
0 helpful votes
Follow Mike N.
Unfollow Mike N.
Share Review
Report Review

Easy and Efficient.
April 12, 2023

Everything happened really quick and easy. I even had to ask a question and someone got back to me right away with an answer. Way easier then trying to sell myself. Very fair!

Date of experience: April 12, 2023
California
1 review
0 helpful votes
Follow Jo Q.
Unfollow Jo Q.
Share Review
Report Review

Fast and helpful.
April 12, 2023

I forgot to remove the password from my phone even after removing Google accounts but my rep helped me through it even through I was rather guarded at first.

Date of experience: April 11, 2023