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The Whiz Cells

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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The Whiz Cells Reviews Summary

The Whiz Cells has a rating of 4.3 stars from 401 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, easy process and fair price. The Whiz Cells ranks 1st among Sell Cell Phone sites.

This company responds to reviews on average within 2 days

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3,503 reviews

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Georgia
1 review
0 helpful votes
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Great service
September 16, 2023

Money on time and good price for your device will sell again

Date of experience: September 16, 2023
New Mexico
1 review
0 helpful votes
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Quick, Excellent Service
September 15, 2023

This is the third phone I have sold to Whiz Cells and they are again prompt and give excellent service.

Date of experience: September 15, 2023
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. We look forward to working with you again. As always, if we can be of any assistance please reach out.

New York
1 review
0 helpful votes
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Couldn't believe it
September 13, 2023

Got a instant quote and received the money fast. I was very skeptical and hesitant but the company really came though and showed up. Process was quick and simple. It is NOT a scam and payout it is extremely fast. Overall, I had a great experience. Will definitely use again

Date of experience: September 13, 2023
Missouri
1 review
1 helpful vote
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Slow
September 12, 2023

I did not get paid until I reached out to them. I had to send them an email askesing about my payment.

Date of experience: September 12, 2023
Travis M. — The Whiz Cells Rep
over a year old

We apologized for that delay. We have a new trainee that didn't quite understand our system yet. We paid you immediately as soon as we realized the mistake. We hope that you'll consider us again in the future as our payments are normally paid the same day the orders are received even though our website states that we pay within 24 hours. We appreciate your business & hope to serve you again!

Texas
1 review
0 helpful votes
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Very easy and great communication
September 12, 2023

Very easy and fast. The folks contacted me with an issue and stayed in touch the whole way until the sale was complete. Very good interaction. Highly recommend their service.

Date of experience: September 11, 2023
Kentucky
2 reviews
0 helpful votes
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My experience, from inquiring about price to label printing to inquiries handled efficiently by email to payment, was top-notch. I'm in awe of a company that values its customers. Thanks!

Date of experience: September 11, 2023
Pennsylvania
1 review
0 helpful votes
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Quick turn around
September 9, 2023

It was very easy selling my phone. Quick process. However they offered much less ultimately than I believe my phone was worth. But they do give the option to have the phone returned to you

Date of experience: September 9, 2023
North Carolina
1 review
0 helpful votes
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Awesome Experience
September 1, 2023

Quick and easy. No games and I received my money quickly.

Date of experience: September 1, 2023
Travis M. — The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Ohio
1 review
0 helpful votes
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Not the return I was expecting
August 31, 2023
Updated review

Very simple to use and will definitely do business again! I will make sure my battery is purely functional. It's an old phone so I was surprised that mattered.

Date of experience: August 31, 2023
Travis M. — The Whiz Cells Rep
over a year old

Good afternoon Max,
Thank you for your review. Our website states that battery capacity/health must be above 85% for the full quoted price. We look forward to working with you again!


Very simple to use and will definitely do business...
August 19, 2023
Previous review

Very simple to use and will definitely do business again!

Date of experience: August 19, 2023
California
1 review
0 helpful votes
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Great price & service
August 30, 2023

This company provided a very competitive quote, was quick to answer questions, and sent payment immediately after receiving my phone. They made the entire process so easy, worry-free, and satisfying. Would not hesitate to do business with them again.
All other companies should aspire to be like this. Thank again, the whiz cells!

Date of experience: August 30, 2023
Colorado
1 review
0 helpful votes
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Good service
August 29, 2023

A great way to get some money for your old phones fast and easy.

Date of experience: August 29, 2023
California
1 review
0 helpful votes
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Simple and fast and honest
August 23, 2023

Easy, quick, honest. Fantastic service. Will highly recommend.'

Date of experience: August 22, 2023
Texas
1 review
0 helpful votes
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Did what they said
August 18, 2023

Very easy with helpful customer support. Quick response

Date of experience: August 18, 2023
Washington
1 review
0 helpful votes
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Amazing Company!
August 13, 2023

Vast variety of items they purchase, the return label gets it back to them the fastest of any company I tried before, consistent fast turnaround of inspection/payment, variety of payment methods. This company is the only one I've been 100% happy with and they have proved multiple times they are the best in what they do, and as a fantastic business in general. Kudos to the owners/managers/employees!

Date of experience: August 13, 2023
Florida
1 review
0 helpful votes
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IPhone sale
August 12, 2023

I received the proper compensation for the sale of my smartphone thank you

Date of experience: August 12, 2023
Texas
1 review
0 helpful votes
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Very helpful folks
August 8, 2023

Fast processing and helpful folks who provide immediate responses to my questions

Date of experience: August 8, 2023
New Hampshire
1 review
0 helpful votes
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A expected...
August 8, 2023

I figured they would come back with a different offer. I was not d8sappointed. Great overall experience.

Date of experience: August 8, 2023
Maryland
1 review
0 helpful votes
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Go To for Selling a Smart Phone
August 8, 2023

This was perhaps the easiest and most efficient way to sell a Smart Phone. From start to finish, it took less than 10 days to input your information on their web site until a check was received. If you choose PayPal of direct deposit it will take even less time. They also offered the most money for the sell. Highly recommend.

Date of experience: August 8, 2023
California
1 review
0 helpful votes
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Quick and efficient
August 5, 2023

Fast service and good pricing for device. Sent in phone and it quickly was picked up from their post office and evaluated it that day

Date of experience: August 5, 2023
New York
1 review
0 helpful votes
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Quick response time when I accepted the offer I received the prepaid mailer immediately. They emailed me when they received the phone.I gain confirmed the offer.
The next day I was able to have the funds credited to my bank debit card with a few easy steps online.
Funds in my bank in 15 minutes.
I highly recommend them and will use them again in the future.

Date of experience: August 4, 2023