Tasca Automotive GroupReviews 105

I placed an order for a small part for my car. A month later, it was not received. I contacted their customer service three times with no response at all. Very disappointed. Seems like a scam company.

Ordered Brake Pads two weeks ago. They are still waiting to get the parts in stock. They don't answer phones, email, or chat lines. It seems to be impossible to cancel an order.

Order a $150 brake caliper and received a $10 mud flap.

No customer service phone number and they do not reply to emails or "live chat"

As others have said, do not order from here, it will either come months later or will come wrong. My order was made on getoemparts.com which is owned by Tasca parts and Tasca is who actually fulfilled the order

My order number is ******* and I'll be opening a dispute with my credit card company and the BBB is this is not resolved in the next 48 hours.

When i ordered a part i would get that it was being prosessed. After 2 weeks i tried to cancel the order still no way of getting comunication. I highly recommend not to do business with tasca.

I have tried to contact by email, phone & live chat I have not had any response. Have been waiting for my refund on part delv. Back 9Nov21 with conformation from UPS.

Overcharged for expedite shipping and no phone support suggest you find alternatives way get your part

Worst company to ever order car parts off. They have a lot of potential but it's terrible. I ordered back in October put 100 parts worth $3000 and have gotten no word back from them no delivery update nothing and I tried reaching out email them know he was back I've done the online chat and I was put in queue. I had to go through my bank to reverse the transaction to get all my money back which I take it back.

Wrong part and Tasca never returns response. Live chat doesn't work, phones not answered
Wrong part received and no contact from Tasca Parts. They will respond in anyway.
Two different phone numbers state they do not answer at this time. Tried online contact form. Live chat doesn't work tried several times. Keep trying emails.
Its sad I have bought from them before and even pointed others to them on IG. This is my last attempt to be civilized since some have had responses here.
-email
Request for RMA
Order number ******* part number FR3Z-17K707-R left rear mirror - Without shelby, with heat, with memory, with blind spot (correct based on your site description fitting all 2015-2020 mustangs)
Vin 1FA6P8TH4F******* suggested FR3Z-17K707-G but your website description says without blindspot (I have blindspot monitor)
Mirror received much larger 6 x 5" vs 3.6 x 6.3"
Not sure if your website description for both parts is wrong but this part definitely incorrect.
My 30 days from receipt of part is tomorrow and wanted to get this email sent to date stamp contact as live chat does not work, phone number does not get answered.

They will take your money for parts they dont even have or that are discontinued. Very dishonest company, they have no customer service phone number and take forever to process a refund that should have never been charged because they dont have the product. Scammers

I placed an order a week and a half ago and have been trying to get ahold of them to get a tracking number and delivery date. No one calls or emails back! I now have to try and get a refund. Live chat is never working and impossible to talk to someone about it. They keep transferring me to a recorded message line to leave messages that they never return. …. Frustrating …

I ordered the part 13 days ago. They just now received the part at THEIR facility. They cannot (or will not) provide any information other than "in progress" I ordered the mirror image of the part on Ebay and received the part in 5 days.
Needless to say, if the option was available, I would give a less than one star rating. BUNCH OF CYA, NON-COMMITTAL BUNCH OF YAHOOS that I have ever met.

DO NOT ORDER FROM THEM. YOU WILL NOT BE HAPPY!

I ordered 2 bags of Ford factory check balls for transmission valve body their ad shows seven check balls as this is how it comes from the Ford dealership when my item arrived after paying 1150 for shipping I opened it up to my surprise and found only two of the check balls in A factory Ford dealership bag that had been opened by this company and they took out five of the balls and sent me two of them
This company is so shady that they buy from the Ford factory open the product take out the majority of the product and sell them individually when their ad shows that it comes with seven I will never ever even consider using this company again they do not answer their phone I asked to return they still have not gotten back to me do yourself a favor just go to the dealership might cost a little tiny bit more but with scammers like this out there I got to say I'm sick of it they should be ashamed of themselves and I hope many people read this and help to put them out of business total scammers and it looks like I'm not the only one that is complaining about this fraudulent company

Placed order (#*******)on the 31st of March. After inquiring why it was taking so long, I received the ole "in 24-48 hrs you'll get a tracking number"... that was a month ago. Its been TWO MONTHS since I ordered...
When you tell a customer your shipping their order and then you don't... thats fraudulent. Trying to get a refund. So far no response.

Placed an order with this company, they immediately gave a tracking number but never shipped the item for a month. They don't stock anything. Everything is on backorder. 6 emails to company went unanswered. Want to get your item faster? Execute a CC chargeback a few days after you place the order. Worked for me.

I placed an expedited shipping order 10 days ago, and they still haven't shipped my parts or given me any updates in a week. They emailed me a phone number that isn't being answered, and the "live chat" feature on their site only allows me to send messages along with my email address and they say they will email me a response, but they don't. TascaParts.com is trying to blame all shipping delays on every parcel carrier, but I have been receiving regular shipments from all of the carriers with no problems. Here I am, racking up a crazy amount in Uber bills for over a week, and TascaParts doesn't even have the decency to give me any updates or respond to my messages. Never again! AVOID TASCAPARTS.COM!

Ordered part and took money quick but never received any email regarding shipping. Tried contacting them through email, phone and live chat and no one would answer. They stole my money so i will be getting a lawyer! NEVER ORDER ANYTHING FROM THEM

Ordered parts from Tasca and haven't heard from then sense. Took the money fast but can't answer 1 email and I waited on the live chat for a couple hours until I gave up... can't even call them... Don't waste your money with them.

I ordered OEM GM rear corner step inserts for my 2020 Chevrolet 3500HD. Gave them the VIN# with the order. I received the wrong parts about 2-1/2 weeks after ordering. Contacted them about the error via email. They gave me a return authorization and told me they would email a return shipping label. I have not received. Several emails sent & I now get no response at all vs the 2-3 day delay with responses initially. We all know they never answer the phone. They are at the top of the search engines with so much potential but just don't respond. I don't understand.