On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The stone looks like one carat in size instead of two. I'm disappointed.
Very nice earrings. They were well worth the price. No disappointment here.
Shopping isn't terrible on the website and the pieces are gorgeous but everyone's got that one bad experience which usually gets taken care of within time frame. So hopefully they can improve their website maybe update it.
Would love to get the cat bracelet hopefully you can find out what went wrong
As I placed an order for three necklaces, but unfortunately One of the necklaces was faulty, I did forwarded an email with photo as proof of the faulty necklace Regards S. Le Roux
Never disappointed with anything I have purchased so far! Fast, reliable, and convenient purchasing with every order!
Great company to deal with they have nice qualities stuff jewelry for great prices
Hope they are true to size from the way they look on the model no small earrings looks big just what I want if not they will be returned
I recently received my necklace. I haven't wore it yet because I can't put it in myself.
The earrings purchased are gorgeous. I accidentally shipped my earrings to an old address and the company was easy to contact. They even followed up to make sure the package was forwarded to my new address and received. I will shop from this store again!
I was able to find exactly what I was looking for, a men's gold, diamond and sapphire bracelet at an affordable price.
Very nice early birthday gift for granddaughter.
Brought a big smile well worth the price…………
Why do you need 100 characters for a review, a little much to ask.
Check out cart was easy. Item arrived a day before scheduled. Necklace was as described, and it was a great deal.
Smooth transaction. Price was good. Bracelet was in excellent condition for an estate piece. I would recommend and buy again from super jewelers
These all gift for my daughters that's birthday is in the same month July hope they love them and wear them at all times nice and dainty for anyone born in that month
She absolutely loved the bracelet and she's looking for something else to order and I hope she has the same reaction as she had when she saw the bracelet
She loved them! Very happy and supposed. She starts teaching this fall. Can't say enough about them!
I purchased the dangle cross hoop earrings for my daughters 14th birthday. She loves them. So cute and beautiful.
Shipped received It was good to get them secure backs not too dark blue diamond. Gold posts hope their 14k nice length post tight diamonds I give superjeweler 3 outa 5 their are better sites better diamonds not much more money but It's all I had at time now I'm loaded with money so many compliments.
I ordered 1/3 carat diamond studs. Exactly as they described. I also ordered the 1/2 carat stud earrings for every day wear. Very pleased.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Engagement Rings Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members