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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Beautiful earrings. The price was fantastic. Delivery was very quick. This purchase was a gift, but will return to super jewelry to get a pair for myself. I looked everywhere and no place offered what I wanted until I ran across this jewelry store. I couldn't be more pleased
Dull, not as bright as I imagined it would be. Since it is made up of diamonds thought it would sparkle more.
ORDERED A LAWAWAY PLAN ON 12/19/2024. AFTER PAYING THE LAWAWAY OFF I NEVER RECEIVED THE ORDER. I CALLED THE COMPANY TO INQUIREABOUT THE ORDER AND WAS INFORMED THE ORDER WAS NEVER PAID OFF. I THEN CANCELLED THE ORDER AND WAS INFORMED THE PROCESS WOULD TAKE UP TO 30 DAYS BE PROCESSED THAT WAS 05/28/2025. TO THIS DATE NO REFUND HAS BEEN SENT.
Ordering was very easy & product arrived in about a week. Earring studs were bigger than I expected & were a good price. I'm now looking at a new ring.
Easy to order. This review is a little much making me write 50 characters when I don't want to
These came across my prime day deals offer. I seen them and had to have them after seeing the discounted price.
I am always pleased with your products and service. Super Jewelers are the best.
I do have more I am waiting for delivery on, so I will wait and see what will arrive,
Found the earrings at a great price. Shipped reasonably fast. Was disappointed to see that one of the studs had rust on it.
Delivery was faster than promised/expected; the necklace itself exceeded expectations
Well worth it! Such a steal for such a beautiful peace of jewelry!
I saw an ad Ian's started looking around on the SuperJewelery website. I was amazed at the pieces and even more so with the prices! I'll definitely be a return customer. Shipping was fast, which made it an even better experience!
Always easy to navigate the website and best prices of anyone.
Very easy to use and understand, greatest discounts too
It is gorgeous. A great gift to my daughter and she loves it. Very bright & shiny.
These were bigger than I intended because I didn't measure first. They also irritated my ears even though they are sterling silver.:-(
Great quality and spark, great fit and great quality. Can't wait for my next purchase.
Wonderful. Items arrived in a timely manner. Will definitely order again
Usually very quick services. Only problem is necklace clasp get caught in the stone setting making it difficult and frustrating to get separated again. A change in this clasp would be my major request..
Jewelry arrived fast and was inexpensive for both necklace and garnet earrings.
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at [email protected] and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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