Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SuperJeweler

SuperJeweler

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!


superjeweler.com
Founded in 2001
New York, NY, United States
Sponsored message from SuperJeweler
Up To 83% Off Retail | Use Code STIM2021
Get Offer
How would you rate SuperJeweler?
grey stargrey stargrey stargrey stargrey star

SuperJeweler Reviews Summary

The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
358
value
100
shipping
103
quality
1,511
This company does not typically respond to reviews

Instant Feedback

57,511 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Karen S.
Unfollow Karen S.
Share Review
Report Review

Happy
July 25, 2025

With product and service. I do not have time to type anymore info

Date of experience: July 15, 2025
California
1 review
0 helpful votes
Follow Jacqueline J.
Unfollow Jacqueline J.
Share Review
Report Review

Lovely earrings
July 25, 2025

Beautiful earrings. The price was fantastic. Delivery was very quick. This purchase was a gift, but will return to super jewelry to get a pair for myself. I looked everywhere and no place offered what I wanted until I ran across this jewelry store. I couldn't be more pleased

Date of experience: July 14, 2025
Colorado
1 review
0 helpful votes
Follow Theresa S.
Unfollow Theresa S.
Share Review
Report Review

Butterfly necklace
July 25, 2025

Dull, not as bright as I imagined it would be. Since it is made up of diamonds thought it would sparkle more.

Date of experience: July 14, 2025
California
1 review
0 helpful votes
Follow BRENDA H.
Unfollow BRENDA H.
Share Review
Report Review

ORDERED A LAWAWAY PLAN ON 12/19/2024. AFTER PAYING THE LAWAWAY OFF I NEVER RECEIVED THE ORDER. I CALLED THE COMPANY TO INQUIREABOUT THE ORDER AND WAS INFORMED THE ORDER WAS NEVER PAID OFF. I THEN CANCELLED THE ORDER AND WAS INFORMED THE PROCESS WOULD TAKE UP TO 30 DAYS BE PROCESSED THAT WAS 05/28/2025. TO THIS DATE NO REFUND HAS BEEN SENT.

Date of experience: July 14, 2025
Alabama
1 review
0 helpful votes
Follow Kristy T.
Unfollow Kristy T.
Share Review
Report Review

Easy to order
July 24, 2025

Ordering was very easy & product arrived in about a week. Earring studs were bigger than I expected & were a good price. I'm now looking at a new ring.

Date of experience: July 14, 2025
Texas
1 review
0 helpful votes
Follow Jennifer H.
Unfollow Jennifer H.
Share Review
Report Review

Na
July 22, 2025

Easy to order. This review is a little much making me write 50 characters when I don't want to

Date of experience: July 12, 2025
North Carolina
1 review
0 helpful votes
Follow Jerry F.
Unfollow Jerry F.
Share Review
Report Review

Great experience
July 22, 2025

These came across my prime day deals offer. I seen them and had to have them after seeing the discounted price.

Date of experience: July 12, 2025
Maryland
1 review
0 helpful votes
Follow Chris S.
Unfollow Chris S.
Share Review
Report Review

Satisfaction as usual
July 22, 2025
Updated review

I am always pleased with your products and service. Super Jewelers are the best.

Date of experience: July 12, 2025

Superjeweler is the best
July 13, 2025
Previous review

Superjeweler is the best

Date of experience: July 3, 2025
Illinois
1 review
0 helpful votes
Follow Susan N.
Unfollow Susan N.
Share Review
Report Review

I do have more I am waiting for delivery on, so I will wait and see what will arrive,

Date of experience: July 10, 2025
California
2 reviews
1 helpful vote
Follow Julia T.
Unfollow Julia T.
Share Review
Report Review

Diamond earrings.
July 20, 2025

Found the earrings at a great price. Shipped reasonably fast. Was disappointed to see that one of the studs had rust on it.

Date of experience: July 10, 2025
Minnesota
2 reviews
0 helpful votes
Follow Dennis B.
Unfollow Dennis B.
Share Review
Report Review

Delivery was faster than promised/expected; the necklace itself exceeded expectations

Date of experience: July 10, 2025
Virginia
1 review
0 helpful votes
Follow Brittany M.
Unfollow Brittany M.
Share Review
Report Review

Beautiful
July 20, 2025

Well worth it! Such a steal for such a beautiful peace of jewelry!

Date of experience: July 9, 2025
Pennsylvania
1 review
0 helpful votes
Follow Tina D.
Unfollow Tina D.
Share Review
Report Review

I saw an ad Ian's started looking around on the SuperJewelery website. I was amazed at the pieces and even more so with the prices! I'll definitely be a return customer. Shipping was fast, which made it an even better experience!

Date of experience: July 8, 2025
North Carolina
1 review
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

High quality low price
July 18, 2025
Updated review

Always easy to navigate the website and best prices of anyone.

Date of experience: July 8, 2025

Very easy to use and understand, greatest discounts...
July 11, 2025
Previous review

Very easy to use and understand, greatest discounts too

Date of experience: June 30, 2025
Texas
1 review
0 helpful votes
Follow Annette K.
Unfollow Annette K.
Share Review
Report Review

Nice necklace
July 17, 2025

It is gorgeous. A great gift to my daughter and she loves it. Very bright & shiny.

Date of experience: July 7, 2025
Arizona
1 review
0 helpful votes
Follow Sandra B.
Unfollow Sandra B.
Share Review
Report Review

Nice earrings but...
July 15, 2025

These were bigger than I intended because I didn't measure first. They also irritated my ears even though they are sterling silver.:-(

Date of experience: July 2, 2025
Virginia
1 review
0 helpful votes
Follow Clarissa S.
Unfollow Clarissa S.
Share Review
Report Review

Beautiful earrings
July 14, 2025

Great quality and spark, great fit and great quality. Can't wait for my next purchase.

Date of experience: July 4, 2025
Colorado
1 review
0 helpful votes
Follow Nancy B.
Unfollow Nancy B.
Share Review
Report Review

Earrings are beautiful!
July 13, 2025

Wonderful. Items arrived in a timely manner. Will definitely order again

Date of experience: July 3, 2025
New York
1 review
0 helpful votes
Follow Janie H.
Unfollow Janie H.
Share Review
Report Review

Jewelry
July 13, 2025
Updated review

Usually very quick services. Only problem is necklace clasp get caught in the stone setting making it difficult and frustrating to get separated again. A change in this clasp would be my major request..

Date of experience: July 3, 2025

Did I get my 3% for using PP?
July 5, 2025
Previous review

Did I get my 3% for using PP?

Date of experience: June 25, 2025
Georgia
1 review
0 helpful votes
Follow Bettye B.
Unfollow Bettye B.
Share Review
Report Review

Fast service
July 11, 2025

Jewelry arrived fast and was inexpensive for both necklace and garnet earrings.

Date of experience: July 1, 2025