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SuperJewelerReviews 2,507

4.5

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From the business

Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!


superjeweler.com
Founded in 2001
New York, NY, United States
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SuperJeweler Reviews Summary

The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
350
value
100
shipping
103
quality
1,484
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Pennsylvania
1 review
0 helpful votes
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The item from December never had any tracking details, it showed up all of a sudden in my mailbox. The most recent purchase was again delayed and sat for greater than 24 with out and package movement, and for a item appraised at $4k not to need a delivery signature is concerning, as I am looking g to purchase a 3 carat ring for an upcoming anniversary

Date of experience: February 19, 2026
Texas
1 review
0 helpful votes
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Damaged jewelry box.
February 27, 2026

Overall I am happy with the ring however it arrived outside of its box. The jewelry box was damaged and the only protection the ring had was the bubble wrap packaging. I'm having a jeweler inspect for damage soon.

Date of experience: February 17, 2026
Kentucky
1 review
0 helpful votes
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Over all
February 11, 2026

Great experience, came in a beautiful box, details were clear, shopping was enjoyable!

Date of experience: January 31, 2026
California
1 review
0 helpful votes
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Nice!
February 10, 2026

Smooth internet experience. Given the low cost, I opted out of the insurance and saved even more. Great deal small but beautiful diamond earring.

Date of experience: January 31, 2026
Georgia
1 review
0 helpful votes
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Review
February 9, 2026

Easy to deal with. First time purchasing from you and was apprehensive not knowing company, but to my surprise, very happy with purchase

Date of experience: January 30, 2026
New Jersey
1 review
0 helpful votes
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Daddy's Super Star
February 9, 2026
Updated review

I absolutely love these earrings. They are a Valentine's Day gift for my teenage daughter. I always call her daddy's little superstar

Date of experience: January 30, 2026

Always a pleasure shopping with Super Jeweler
February 7, 2026
Previous review

Always a pleasure shopping with Super Jeweler.

Date of experience: January 28, 2026
Georgia
1 review
0 helpful votes
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Everything you need
February 7, 2026
Updated review

There's almost nothing I can't find on their site that I've been looking for. They have a great selection and I love the gift cards.

Date of experience: January 28, 2026

Awesome jewelry pieces, love the gift cards they give
January 30, 2026
Previous review

Awesome jewelry pieces, love the gift cards they give. It's really hard these days to afford great jewelry so the I love this site!

Date of experience: January 20, 2026
Texas
1 review
0 helpful votes
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Great Selections and variety
February 7, 2026

Very pleasant transaction. Smooth shipping and prompt delivery. Thanks!

Date of experience: January 28, 2026
Louisiana
1 review
0 helpful votes
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SuperJewelers is On Time with their Jewelry and service
February 2, 2026
Updated review

I have ordered two times so far from Superjeweler's. My experience both times was positive. The items that I ordered were just as pictured and described. Shipping did not take long at all. I live in the U.S. and it took about a week.
The quality of the items I ordered are just as described from stone size to diamond clarity. The items are legit. This proves the integrity of the company. For the low prices they offer, I was seriously expecting fakes being passed off as real. That is not the case at all.
The only suggestion I have is including a slip or card witht the purchase verifying the products authenticity.
SuperJewler's has a lifetime customer in me. I encourage anyone who is not sure to put your worries aside. You won't be disappointed.

Date of experience: January 23, 2026

The site is very user friendly
January 3, 2026
Previous review

The site is very user friendly. The prices are amazing. The checkout was easy, fast and secure. The selection of jewelry is great with multiple choices on most items. I am so glad I found this sight and my daughter in laws will be so surprised on Christmas. Thank you.

Date of experience: December 24, 2025
Texas
1 review
0 helpful votes
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Great product
January 31, 2026

High quality products that never fails to deliver.

Date of experience: January 21, 2026
Illinois
1 review
0 helpful votes
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Best deals!
January 28, 2026

They always have super good deals! Make sure get their texts!

Date of experience: January 17, 2026
California
1 review
0 helpful votes
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Seamless Experience
January 17, 2026

This was a very easy transaction and they did exactly as promised and kept me informed all the way. Nice product, great experience.

Date of experience: January 7, 2026
California
1 review
0 helpful votes
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Necklace Nice
January 17, 2026

Many nice items on the website. Atleast they gave me a chance to receive the item before they asked for this survey!

Date of experience: January 6, 2026
Kansas
1 review
0 helpful votes
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Easy
January 16, 2026

Was very easy to place order. Have not had an issues and I will return for future purchases.

Date of experience: January 6, 2026
Florida
1 review
0 helpful votes
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Nice earrings
January 16, 2026

Package was very pretty, they send emails to ensure delivery.

Date of experience: January 6, 2026
Texas
1 review
0 helpful votes
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Slow Shipping
January 16, 2026

I was supposed to have these by Christmas. Of course. I didn't. I had also ordered 2 other items weeks before Christmas and NONE of them arrived on time. I'm still looking for my expedited shipping fees to be refunded. Service was horrible. I was given other people's tracking numbers to makee think my items had been shipped. UNSCRUPULOUS BUSINESS PRACTICES!

Date of experience: January 6, 2026
New York
1 review
0 helpful votes
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Customer service lacking.
January 15, 2026

A $5 reward was applied to order and removed once it was processed. I emailed customer service 2 times and called once, still don't have $5.

Date of experience: December 28, 2025
Louisiana
1 review
0 helpful votes
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Beautiful jewelry
January 15, 2026

Easy to order. Love the jewelry and the prices are great

Date of experience: January 4, 2026
Indiana
1 review
0 helpful votes
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REAL DIAMOND?
January 11, 2026

Beautiful necklace just going to make sure it's a real diamond. Lol 1/2 act for $72 is Crazy. Is it a lab diamond or a real diamond?

Date of experience: January 1, 2026
Pennsylvania
1 review
0 helpful votes
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Awesome
January 11, 2026

Though I was skeptical at purchase, the stone and necklace were beautiful. And shipping was quite quick.

Date of experience: January 1, 2026