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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
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Nice site, easily get distracted due to the beautiful jewelry! The sale was terrific and I was able to purchase the diamond earrings without blowing my budget. Can't wait to give the beautiful earrings to my daughter's 50th birthday. Always kept me apprised of the order and delivery.
I ordered February 28, there was a little bit of hassle because of the weather on the other side of the US, but they were very helpful and very communicative, which was amazing because some places do not do that but consistent updates made me feel less anxious about my package.
Did not get the lighted box that was to come with the earrings. Called and supposed to get it in a few days. Thought earrings had a screw on back and they do not.
I tried to submit this review twice; I'm not sure what the error was with submitting it.
I was away from the house on travel when it was delivered, but my son received it for me.
I really think the ring is beautiful and had no issues with the layaway of this beautiful ring.
I was able to get it out of layaway early, and it arrived a couple days after payoff.
Really easy this time.
Easy to order from shipped fast and packaged nice to protect merchandise.
I have been buying from Super jewellers for several years and I find their products to be top notch. I have always received compliments when I wear their products. I have recommended them to several friends and have gifted friends jewelry from this wonderful establishment
I have put my Super Jewelry pieces up to comparison with other jewelry stores and mine always comes out on top. Everyone else is always so upset when they find out what a fabulous deal I got for a piece that is better made and looks better than there big chain pieces.
This is the 1st time I have ordered, upon receiving them I was amazed at their beauty, and size appearance. Time will tell how well they will stay this lovely snd how happen will stay. Hope it will remain top notch!.
This bracelet is very dull and unattractive not worth giving as a gift
The item from December never had any tracking details, it showed up all of a sudden in my mailbox. The most recent purchase was again delayed and sat for greater than 24 with out and package movement, and for a item appraised at $4k not to need a delivery signature is concerning, as I am looking g to purchase a 3 carat ring for an upcoming anniversary
Order placed, order received.
Great service, great price.
Overall I am happy with the ring however it arrived outside of its box. The jewelry box was damaged and the only protection the ring had was the bubble wrap packaging. I'm having a jeweler inspect for damage soon.
Very good the product was very punctual and the product was very good.
Tracking link not available in the store initially
The earrings are beautiful and quality made. Purchasing was easy and shipping was quick.
I always receive a quality piece at a reasonable cost and quick delivery.
Products are lovely... staff is extremely helpful and even returns and/or problems handled with aplomb!
You solved any problems (few) that arose swiftly!
I ordered this heart pendant w/chain for my wife for our anniversary & Valentine's Day! Easy ordering and fast shipping!
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at [email protected] and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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