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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Easy to order. Love the jewelry and the prices are great
Beautiful necklace just going to make sure it's a real diamond. Lol 1/2 act for $72 is Crazy. Is it a lab diamond or a real diamond?
Loved my earrings! I had a coupon from the krazy coupon lady and was very surprised, they're beautiful
Great experience.
Customer service is super helpful.
No complaints here.
Website is user friendly, great product description, easy purchase, fast delivery.
Looking forward to receiving the pearl necklace
Ordered 2 solitaire necklaces. Arrived earlier than expected. Great service. Great quality.
Ordering was quick and effortless. Earrings arrived earlier than expected, and over the holidays that is so appreciated. Will purchase again 100%
Ordered the product and received it quickly. I was excited to see the earrings.
Paid for me day shipping told it shipped out the 19th and did receive it till the 29th and when i called and asked for a survivor i would get hung up on not once but 4 time in the3 days of calling to see were my package was since the tracking # said usps was wait item till the day it showed up 10 days later
Shipping was quick, 5 days, However the gold doesn't look real. My earring posts are crooked. Before spending more money with the company I am going to get my items verified by a local jeweler.
Isn't the first time buying from the site and won't be the last. Great prices and easy shipping.
You cannot track your shipment without creating an account. You arent sent a tracking number, just an order number which is useless without an account. Shipping was fast and jewelry is better quality than expected.
Whole experience was great found a great piece at a great price no problem no BS
Cool place to get cheep quality jewelry
Blue topaz fell out of settings because prongs are too small.
The necklace wasn't the same shade of gold as shown in the picture. Wasn't crazy about the shade of gold..
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members