On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I received my earrings and I just love them! They are everything and more that I had hoped for.
Super easy shopping experience- website had everything I needed to make my decision.
I am very pleased with sSuper à ewelers ordering and the majority of their jewelry. But I was just a little disappointed when I got my necklace, it looks like it's missing the piece that the class hooks into. I had to hook it in to a little tiny chain. Other than that I'm very pleased.
Thank you
Thank you John for all of your help, you have helped me to believe that there is honesty and good people out there!
First of all the amount of time it takes for this company to do anything except collect your money is ridiculous. Take forever to receive your order, the jewelry is below average(hint the price) and I'm still waiting on my full refund. Do what you like, but I warn anyone for using these jokers!
Excellent Transaction. Quick Delivery. Item looks great! My daugther's and grand- daughter will love it.
Great quality purchase the cross pendant with chain at a great price for my 12 year old and very happy
Service is nice. I like it. My wife loves this necklace
This diamond pendant is fantastic. I love it. It sparkles like crazy. I plan on wearing it every day.
No sparkle. Not worth it. The description made it sound so prstty, but it's not.
Beautiful stud earrings. Look as expected. Great service
Bought necklace stating it was 10k gold. When I received it said it is good played over silver. That is not what the description said. Deceiving.
I bought a pair of diamond earrings for my partner for Valentine's day and they exceeded my expectation. However, it took a long time to come.
WAS TOLD ITEM I BOUGHT FOR WIFE DELIVERED CHECKED MAIL BOX NOTHING. GOT EMAIL NEXT DAY SAID ITEM BEING DELIVERED TODAY, BUT GOT EMAIL FROM SCAM JEWELER SAID ITEM WAS DELIVERED YESTERDAY, HUH GIVE ME A BREAK WHAT OWNERS NAME JOE BIDEN LYING CROOK. FULL OF IT THEY BEAT ME SELL CHINK KNOCK OFF GARBAGE DO NOT BUY FROM THIS CROOK SHUT HIM DOWM MAGA RULES THEIFS GO TO JAIL NO ITEM
Did not receive item how can i tate service
My experience has been great! Your company has been the best online shopping experence.that I have had and your jewelry is a great quality..
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members