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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Just what I was looking for my 2nd ear piercing. The size of the diamond is perfect. The sparkle is amazing.
I like the chain.it's smaller than I thought but still a nice chain
They explain exactly what your getting before you shop and had good service provided also delivered in a timely manner
I was kind of underwhelmed by the necklace and pendant I received. Sorry, just "keepin' it real".
Its very faster delivery system and good and authentication product. My ring was so attractive and cheep rates.
Thanks recommended.
Everything went better than I expected. I received my item much faster than I planned.
Ordering, lay away and delivery were flawless. I previously ordered earrings for both girls and was extremely satisfied.
The necklaces were.42 karat but they didn't seem to have much sparkle to them.
My Son recently purchased an engagement ring for his fiancee in Moissanite which was beautiful. I ordered her a necklace to match and it was beautiful. I recently ordered her the matching earrings and they don't seem to have the dazzle of her ring and necklace.
How do I get consistency? I have been doing business with you for several years now and was always completely satisfied.
It has been great so far! I just placed my order!
I used customer service chat 3 times during my selection and buying experience and they were very helpful and professional all three times.
They were even able to show me how the solitaire and wedding band would look together which was extremely helpful and I was able to make my purchase.
Its so beautiful! I absolutely love it! It was easy to purchase my ring and the shipping was fast.
Great priced jewelry, loved the simplicity of the shipping process. The follow up to be sure my items were received was much appreciated. Super Jewelers for the win!
Ring arrived on time. Price was good, very good looking
I was disappointed with how small the ring was as opposed to what I was expecting based on the picture.
Very satisfied with Prices and Quality based on what I am seeing on website
Easy to purchase and track. Don't know much about diamonds but they look beautiful!
I do not know reason a I couldn't smooth successful credit card payment but very good actions SuperJeweler staff so I could very smooth the shopping and shipping.
Thank you very much.
Product was exactly as describe and the diamonds are gorgeous. The size are great for your second hole. I will be ordering again.
The earring was sold per piece not for a pair. I didn't read the ad clearly so it's my mistake.
Sorting and getting to what i wanted was confusing but the price was awesome!
Sorting and getting to what i wanted was confusing.
Good product. Wife is happy. Earrings as nice as ones in local jewelry store. A third of the price which made me happy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members