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SuperJeweler

4.4

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From the business

Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!


superjeweler.com
Founded in 2001
New York, NY, United States
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SuperJeweler Reviews Summary

The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
357
value
100
shipping
103
quality
1,508
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57,511 reviews

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1 review
0 helpful votes
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Great experience
March 28, 2026

Nice site, easily get distracted due to the beautiful jewelry! The sale was terrific and I was able to purchase the diamond earrings without blowing my budget. Can't wait to give the beautiful earrings to my daughter's 50th birthday. Always kept me apprised of the order and delivery.

Date of experience: March 18, 2026
1 review
0 helpful votes
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Consistent
March 28, 2026

I ordered February 28, there was a little bit of hassle because of the weather on the other side of the US, but they were very helpful and very communicative, which was amazing because some places do not do that but consistent updates made me feel less anxious about my package.

Date of experience: March 18, 2026
1 review
0 helpful votes
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Disappointed
March 22, 2026

Did not get the lighted box that was to come with the earrings. Called and supposed to get it in a few days. Thought earrings had a screw on back and they do not.

Date of experience: March 12, 2026
Arizona
1 review
0 helpful votes
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Beautiful Black Diamond
March 19, 2026

I tried to submit this review twice; I'm not sure what the error was with submitting it.
I was away from the house on travel when it was delivered, but my son received it for me.
I really think the ring is beautiful and had no issues with the layaway of this beautiful ring.
I was able to get it out of layaway early, and it arrived a couple days after payoff.
Really easy this time.

Date of experience: March 9, 2026
Texas
1 review
0 helpful votes
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Fast delivery
March 9, 2026
Updated review

Easy to order from shipped fast and packaged nice to protect merchandise.

Date of experience: February 27, 2026

Good deals and prices
March 6, 2026
Previous review

Good deals and prices

Date of experience: February 24, 2026
1 review
0 helpful votes
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Shining Bright
March 8, 2026

I have been buying from Super jewellers for several years and I find their products to be top notch. I have always received compliments when I wear their products. I have recommended them to several friends and have gifted friends jewelry from this wonderful establishment

Date of experience: February 26, 2026
Alabama
1 review
0 helpful votes
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First Order
March 6, 2026

This is my first order. I am pleased with the earrings.

Date of experience: February 24, 2026
Maryland
1 review
0 helpful votes
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Gorgeous Jewelry at Amazing Prices!
March 5, 2026
Updated review

I have put my Super Jewelry pieces up to comparison with other jewelry stores and mine always comes out on top. Everyone else is always so upset when they find out what a fabulous deal I got for a piece that is better made and looks better than there big chain pieces.

Date of experience: February 23, 2026

Best place to buy jewelry
September 2, 2025
Previous review

Best place to buy jewelry.

Date of experience: August 23, 2025
Indiana
1 review
0 helpful votes
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This is the 1st time I have ordered, upon receiving them I was amazed at their beauty, and size appearance. Time will tell how well they will stay this lovely snd how happen will stay. Hope it will remain top notch!.

Date of experience: February 20, 2026
Missouri
1 review
0 helpful votes
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Very poor quality
March 1, 2026

This bracelet is very dull and unattractive not worth giving as a gift

Date of experience: February 19, 2026
Pennsylvania
1 review
0 helpful votes
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The item from December never had any tracking details, it showed up all of a sudden in my mailbox. The most recent purchase was again delayed and sat for greater than 24 with out and package movement, and for a item appraised at $4k not to need a delivery signature is concerning, as I am looking g to purchase a 3 carat ring for an upcoming anniversary

Date of experience: February 19, 2026
Illinois
1 review
0 helpful votes
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Beautiful Blue Diamond
March 1, 2026

Order placed, order received.
Great service, great price.

Date of experience: February 18, 2026
Texas
1 review
0 helpful votes
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Damaged jewelry box.
February 27, 2026

Overall I am happy with the ring however it arrived outside of its box. The jewelry box was damaged and the only protection the ring had was the bubble wrap packaging. I'm having a jeweler inspect for damage soon.

Date of experience: February 17, 2026
Ohio
1 review
0 helpful votes
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Quick and concise
February 26, 2026

Very good the product was very punctual and the product was very good.

Date of experience: February 16, 2026
AE
1 review
0 helpful votes
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Good stuff, slow international delivery
February 23, 2026
Updated review

Tracking link not available in the store initially

Date of experience: February 13, 2026

Very smooth
January 13, 2026
Previous review

Very smooth

Date of experience: January 2, 2026
Alabama
1 review
0 helpful votes
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Will buy from them again
February 19, 2026

The earrings are beautiful and quality made. Purchasing was easy and shipping was quick.

Date of experience: February 9, 2026
Florida
2 reviews
0 helpful votes
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Superb quality, price and delivery.
February 14, 2026
Updated review

I always receive a quality piece at a reasonable cost and quick delivery.

Date of experience: February 3, 2026

Great value on a beautiful item
February 4, 2026
Previous review

Great value on a beautiful item.

Date of experience: January 25, 2026
New York
1 review
0 helpful votes
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Fabulous to work with!
February 13, 2026
Updated review

Products are lovely... staff is extremely helpful and even returns and/or problems handled with aplomb!

Date of experience: February 3, 2026

You solved any problems (few) that arose swiftly!
February 7, 2026
Previous review

You solved any problems (few) that arose swiftly!

Date of experience: January 28, 2026
Ohio
1 review
0 helpful votes
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Great jewelry experience
February 13, 2026

I ordered this heart pendant w/chain for my wife for our anniversary & Valentine's Day! Easy ordering and fast shipping!

Date of experience: February 2, 2026
Kentucky
1 review
0 helpful votes
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Over all
February 11, 2026

Great experience, came in a beautiful box, details were clear, shopping was enjoyable!

Date of experience: January 31, 2026