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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
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Easy order processing, quick shipping, incredible deals and coupon codes, sweet freebies! Terrific experience all the way - thank you!
Easy to order, delivered as expected and on time for Christmas gifting.
They have a lot of nice items. Great prices. I have bought a few times from this store and have not been disappointed.
Very nice web setup, super easy to navigate and many beautiful choices
I've been a happy customer for many years and have gifted many wonderful friends and family members this wonderful gift
Easy to find what I was looking for!
Great experience don't think about just buy it Best Buy around!
I ordered a necklace via layaway with the final payment paid on June 20,2025. I queried several times both via phone message and the contact form for the status of the necklace. I finally got a sales rep on the phone in October and was informed that they couldn't fulfill the order. I asked for a refund and was informed that I had to wait on the business office to process a refund. I finally received a partial refund of $248.33, not the $2,489.98 I am owed. I was informed via email "We have to refund the payments the same way we received them, as the refund is going through the system. The balance amount will be refunded soon." Complete nonsense. I have filed a complaint with the Better Business Bureau. Superjeweler never contacted me to inform me they couldn't fulfill the order and now won't refund my money. I strongly urge caution in becoming their customer.
Love the earrings. They sparkle and they are very well made! Will definitely buy your jeweler again! Thank you for offering beautiful products!
Easy to order & received in a good time. Good quality Liked the product
First time buying from this company Very satisfied with the quality of the product
No issues with the product or the prompt shipping. Good Company to work with.
Simple to order. Arrived in a timely manner. Product worth the price.
I bought from this company a bunch of times and it's always good. Good product for decent price
I've always been pleased with the products. This purchase was no exception.
Thank you so much for this tremendous offer, the discounted price and beautiful product. I bought this as a gift for myself and am so happy I did. Sometimes a girl just needs a little bling! Great fast professional service too, and the website was easy to get through.
Very easy purchase. Earrings were as described. Great price for the value.
Love the product. The diamond earrings are just what my wife wanted for our 55 wedding anniversary!
Better than expected, really bright and lots of sparkle. My first created diamond purchase, not my last!
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at [email protected] and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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