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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Fast easy service. Great price! I've used them before. Will again.
The necklace is so thin and it is almost safe to say flimsy. The diamond is so small. The picture is zoomed in entirely to see the tiny diamond above the gemstone. I wouldn't even have bought it for myself or a child. I am afraid to wear it at this point. It seems so fragile
Earrings are beautiful and arrived quickly. I will definitely be making purchases in the future. Thanks!
I returned an item #******* and would like my credit card credited.
Please refund to this order's new MC #.
I had to replace my last card due to lost card.
Thank you, Mark Duncan
Purchased a gift gor 18 year old and she loved her earrings.
Very happy with my purchase like always I've purchased quite a few items and always have been very happy thank you so much
They always help me when I have an issue, it is always a great experience
Finally found the sapphires ring & earrings i want.
Not as expected.Looks as though the band was worn before. Not symmetrical. Metal has a yellow tone, less like white gold.
Brilliant diamond, brilliant ring and brilliant service! 🙏
Love shopping at SuperJeweler. I have been satisfied with my past purchases.
Love the site. Of course I haven't received the order yet—so cannot rate anything.
Fast shipping
Good correspondence
Easy to order and receive
It was easy to place my order and the necklace arrived promptly. It is absolutely beautiful and the stones shine with awesome brilliance! Thanks.
As advertised and prompt. Beautifully packaged and exceptional quality.
I have been eyeing these diamond studs for couple of months and finally purchased them because SuperJewler is fantastic at marketing! Lol They sent me an offer I couldn't refuse! Received them today and I couldn't be happier! They are so sparkly and brilliant! Exceeded my expectations. Thanks SuperJewler!
The stone is beautiful but the chain is very thin. I will have to go to a jewelry store to purchase a another chain.
Customer service was easy to communicate with.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members