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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
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Fast shipping, excellent products, great communication
Customer friendly, quick and convenient service with no problems.
Everything went smoothly during the purchase, delivery has been made.
1st time ordering, and so far so good. Received the ring today totally impressed.
Nice customer service with lot of helpful information of payment method
Easy to understand and quick check out. The processing took a little longer than expected but it was worth it.
Good experience. Nice items. I will buy again. Looking to get some of the more elegant items next
Shipping is fast and items received looks really nice!
Prices still seem too expensive (considering lower quality of the diamonds) even with your discounts. SJCYBER discounts seem evasive to tie down. Other than that, all was OK.
So excited! Excellent price for ther product! Everytime I deal with y'all the experience is great! Thanks so much for everything!
I had trouble adding ther item to the cart and I called and the person fixed the problem immediately! Thanks so much!
The item was the exact same as the pictures. The pictures was on point. As that were the pictures when we're taking.
The experience with super jewelers wasn't that great to find out the grade of jewelry you sell is not the best and you guys need to step it up ugh not people would not be happy paying for crappy jewelry
Very fast service. Nice products. I'm happy with my purchases.
Very disappointed by in the size of the heart and the quality of the chain & clasp.
Pkg said it was delivered to my home on Jan 17th. I didn't receive it. Let sj know all they say is give it a few more days. Well isn't been a week and still haven't received it. Asked for a refund. They are investigating.Told them these where gifts refund please for I went to Zales and bought something there. I can't make these people understand that I didn't receive the items. BBB is my next step. Some of there is nice and others junk. Got stuck with a white and black diamond ring few yrs back. The ""black " diamonds faded. So not black diamonds. But back to my lost items. Refund Please
This pendant is delicate, dainty and beautiful! It's small and quaint but powerful! I have received so many compliments already and I just received it and I love it!
I have ordered several items from Super jeweler, have not disappointed yet.Good jewelry for the money.
Reliable, fast and beautiful Great selection, beautiful jewelry
I had ordered through SJ before but never something so expensive. I was able to finance with poor credit and had a great experience.
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at [email protected] and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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