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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I just received this necklace but it's not what I was expecting! The Diamond is very very small and very yellow! The color at least was supposed to be G/F? I'm so disappointed! I will be returning, please advise how to return. Thank you!
Easy had what I was looking for. Reasonable prices.
Things were a little confusing for a few days lol but the girls were helpful and got it done. Every time I called I got a different answer I'm surprised I got the right order. One dept can't complete an order from start to finish so you have to wait for a call back so which made getting the gift a day late for a present
Product was not up to par. Very small and no spark to piece
I have received some very nice items here. You have to really look at the diamonds sometimes they are terr
I love the deals the site the ease shopping and the products are amazing
I am very impressed with these earrings. I did not expect the best diamonds, but I'm very happy with this purchase.
Little confused at first because I could not find a 'cart' for the order.
WITH BRAD'S DEAL AND THE $10 GIFT CARD, THIS IS AN AMAZING OFFER!
I am so thankful for the quality of the jewelry and the gold packaging that protected the delicate products.
I ordered a 300 diamond necklace and it came with fake diamonds and most of the stones were missing and only 5 diamonds in the whole necklace but get this, it didn't even shine it looked dirty and there was no shine from the fake platinum and the fake diamonds. They looked like cloudy opals not clear diamonds and were so tiny that you wouldn't notice unless you starred real hard or used a magnifying glass. Or took a picture and made it big to see that they left out most of the stones. I read others reviews and though that this wouldn't happen to me but I did. I'm so upset. That was my gift to myself. That was so awful! Please go elsewhere, do not order from here! Run! Don't purchase from them EVER. IT SHOULD BE AGAINST THE LAW TO DO THIS. IM REPORTING THIS TO THE BBB. It didn't even shine like real jewelry. And it looked dirty our the package. So disappointed.
I opened package and took necklace out and as soon as i did the stone fell out.this is the second item i have purchased from here that i had to return because it was broken
My first wedding set came from your company very good quality
Very enjoyable and a great place to shop for all kinds of jewelry. A joy to look everything over.
I love the ease of what I'm looking for and the prices! It was so simple to navigate the website to find what I was looking for. Thank you Super Jewelers!
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at [email protected] and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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