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SuperJeweler

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!


superjeweler.com
Founded in 2001
New York, NY, United States
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Up To 83% Off Retail | Use Code STIM2021
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SuperJeweler Reviews Summary

The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
358
value
100
shipping
103
quality
1,511
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57,511 reviews

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Virginia
1 review
0 helpful votes
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Quality Product
November 4, 2022

Great price for good quality product. Fast shipping.

Date of experience: November 4, 2022
North Carolina
1 review
0 helpful votes
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Diamond and gold cross necklace
November 4, 2022

The delivery was fast and on time at a great price and is an absolutely beautiful piece of jewelry met all my expectations

Date of experience: November 3, 2022
New York
3 reviews
0 helpful votes
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Super Jeweler's provided exceptional service to me with my purchase. I will definitely be back for more!

Date of experience: November 1, 2022
Delaware
2 reviews
0 helpful votes
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Happy customer
October 31, 2022

I great shopping experience from start to finish
It was a great price and shipping was fast. The packaging was amazing to. Exceeded my expectations

Date of experience: October 30, 2022
Texas
3 reviews
0 helpful votes
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Too small
October 29, 2022

Have been looking for this necklace to replace one like it that was stolen. I hope it is the right size. The necklace had a very special sentimental meaning.

Date of experience: October 29, 2022
Michigan
1 review
0 helpful votes
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Buying them was relatively easy but after I saw them for a while I just don't think that's what I really wanted I thought they would be a half carat not no little teeny weenie stones

Date of experience: October 27, 2022
Tennessee
1 review
0 helpful votes
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Mislead
November 24, 2022

Advertised product as "nearly 1/2 carat diamond stud earrings". I already have 1/2 carat studs and these look as if they would register as barely 1/4 carat studs.

Date of experience: October 25, 2022
California
1 review
0 helpful votes
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Tiny earrings
November 24, 2022

My wife doesn't like very big earrings. I bought her a pair that were over 1 1/2 Karats about 5 years ago. I'm hoping she will like these for XMas

Date of experience: October 24, 2022
California
1 review
0 helpful votes
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Quick easy and satisfied
October 24, 2022

Found what I wanted place my order and in a blink of an eye it was here that was quick thanks so much I'm very satisfied with my service and delivery thank you

Date of experience: October 24, 2022
California
1 review
0 helpful votes
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. 09 Carat Diamond
October 24, 2022

Was as expected. Received on time, no problems. This will make a nice gift at a reasonable price.

Date of experience: October 24, 2022
Florida
1 review
0 helpful votes
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High quality and low prices
October 23, 2022

Love the great deals and beautiful, high-quality jewelry!

Date of experience: October 22, 2022
Louisiana
1 review
0 helpful votes
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Items purchased as a gift and self
October 22, 2022
Updated review

Everything I've ordered has come in a timely fashion and is absolutely beautiful. Can't beat price and quality; have had compliments when worn or given as gifts.

Date of experience: October 22, 2022

Ordering is quick and all of the orders I have previously...
August 23, 2022
Previous review

Ordering is quick and all of the orders I have previously gotten are both beautiful and arrived in a timely fashion.

Date of experience: August 23, 2022

This is the second bracelet I've ordered like this
August 6, 2022
Previous review

This is the second bracelet I've ordered like this. First order arrived within a few days and is BEAUTIFUL. Very happy with it. May give to my daughter as a gift (or NOT).

Date of experience: August 5, 2022

No comments at this time
April 26, 2022
Previous review

No comments at this time

Date of experience: April 25, 2022

Always have had good service on everything I've ordered,...
February 22, 2022
Previous review

Always have had good service on everything I've ordered, and jewelry is beautiful.

Date of experience: February 22, 2022

Always easy, and received on time
November 30, 2021
Previous review

Always easy, and received on time. Quality is very good.

Date of experience: November 30, 2021

No comments yet; have not seen yet...
September 29, 2021
Previous review

No comments yet; have not seen yet...

Date of experience: September 29, 2021

Could not believe the deal
January 29, 2021
Previous review

Could not believe the deal. Anxious to receive this bracelet--betting the picture doesn't do it justice!

Date of experience: January 28, 2021
Texas
1 review
0 helpful votes
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My experience
October 19, 2022

Every representative was nice but it took some days before they shipped out my earrings.

Date of experience: October 18, 2022
Maryland
3 reviews
0 helpful votes
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Not impressed
November 15, 2022

Products "might" have been "accurately" described, BUT one thing is images and another the face to face experience.

Date of experience: October 16, 2022
Florida
1 review
0 helpful votes
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Figaro Love
October 14, 2022

Pretty awesome so far thank you Tom and family spoke with one of the ladies there very nice professional handle everything very well thank you again so much will do more business with you

Date of experience: October 14, 2022
Washington
1 review
0 helpful votes
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Easy
October 14, 2022

Bought through superjewler.com fast shipping. Pleased with the price and look.

Date of experience: October 14, 2022
Florida
1 review
0 helpful votes
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My Favorite Jewelry Store!
October 11, 2022

I love Super Jeweler. They offer amazing deals on quality pieces. I get so many compliments on every single thing I've purchased, including gold chains, bracelets, rings, and earrings.

Date of experience: October 10, 2022
Washington
1 review
0 helpful votes
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Ring
October 11, 2022

Love the ring and the price discount
However, I expected it to be bigger.

Date of experience: October 10, 2022
Missouri
1 review
0 helpful votes
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Ordered as gift
October 10, 2022

Easy order and fast ship; bought for a gift so did not take out and try on. Looks lovely!

Date of experience: October 10, 2022
Massachusetts
1 review
0 helpful votes
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Pretty little necklace
October 9, 2022

I love this necklace and it has a plus of having diamonds in it.

Date of experience: October 8, 2022