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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
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The item is worth the price and I'm so glad I purchased it. I will be back to make many more items also. Great quality and price.
One item was fine, the other pretty disappointing.
I placed my order for my wedding bands on November 9th. I asked them on December 2nd where are my rings? They told me they don't know what happened so they did overnight shipping. My wedding is on December 10th, 2022. They're overnight shipping is not overnight and the rings will get delivered December 12th! I am beyond angry. I will now have to get new rings at the last minute and my wedding is tomorrow!
I will be returning the earrings. They are yellow and cloudy
They actually make sure you have a great shopping experience
Quality not as expected, far off from pictures shown on the website. Excellent updates on shipping info.
Made many purchases.
Pieces that I have ordered may have an efficient price that I can afford, but the quality appears priceless.
I purchased two pair of earrings and was quite disappointed when I opened the package. The earrings are very poor in quality. The one pair I tried on was so difficult as the posts on the earrings are so thick. They don't even come close with the online picture and what I received.
The gift bag included was nicer than the product itself.
Good experience would definitely purchase other products from this site.good quality.
I like the ring it's very pretty. All though by looking at the picture I thought it had a design on it. I guess it was just a shadow. Over all nice ring.
I order 3 gifts for Christmas and told the items would be shipped by Dec. 4th. I received an email on my order with this date. After not receiving my items I log into my account to see it's still processing. I contact them and find out the items are on back order and I won't receive them til January. I had to cancel my order and now have to wait up to 5 days to get my money refunded. Very unpleasant experience for my first order placed. I do not recommend.
So easy and the prices are unbelievable I can not believe how simple affordable and awesome beautiful jewelry. You guys made my Holiday shopping so easy. Never thought o could get such lovely pieces ony budget. I love super jeweler
I love this site I hope the items are as nice as they look
So easy and the prices are unbelievable
Great products. Will shop there again! Large selection and quick checkout.
Not easy to return. No return label provided even though the item in not as advertised.
1st ive recieved costume jewelry packaged nicer from WISH...GIFT BAG and item in cheap thin plastic... I signed up for account in oct. Spent 2 picking and playing order my finger hit the u not I for my name.b3 days later find out order canceled and to change password requires 30 day wait.and entire order vanishes... next day 3 hours later informed will be ok to reset next day,, then 7 days next 30 days.
So I pay fir not put on account.which had not ever been used...I had placed 3 orders over 3 days... never recieced info when 4500.00 value of jewelry was left in my mailbox... 2nd. The next order I placed.about 1 hour later,, somehow has same order #.
Today recieve email stating item in mailbox it was not. They sent email verifying it was delivered. With exact number as order #1. I paid for it but now cant find info., 1 rep went so far as to state that after demanding I send him a picture,, says 6 package 6 items whats problem... you can see nothing came close to diamond solitare.plus was ordered seperately... I have the email stating 1 seperate item was delivered to mailbox yesterday and it was not.now informed that i will have to wait till supervisor reviews...WILL NIT EVER USE AGAIN.as for packaging and delivery... ive had to sign for a New Coach bag under 400.00 but 4000.00 in jewelry gets tossed in mailbox... and they have the funds I spent but claim didn't order, then claim it was in same package. They give you gift bags. Taking to local jeweler to even see if real.
Robin
Quick and easy. Not disappointed. Will order again.
Good experience. Sometimes the search was a little complex.
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at [email protected] and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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