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SuperJeweler

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!


superjeweler.com
Founded in 2001
New York, NY, United States
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SuperJeweler Reviews Summary

The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
358
value
100
shipping
103
quality
1,511
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57,511 reviews

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New York
1 review
0 helpful votes
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Elegant
March 24, 2022

This necklace was just what I was looking for. It is understated yet elegant. The feature of being able to wear it at 3 different lengths was the deciding factor for me. I'm highly satisfied with both the jewelry and the experience of purchasing it from u.

Date of experience: March 24, 2022
Florida
1 review
0 helpful votes
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Great value
March 24, 2022

Just received my oder. Rather quickly I might add. Love this necklace!

Date of experience: March 24, 2022
New Mexico
1 review
0 helpful votes
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No twist on
March 24, 2022

I thought they were going to be twist on back and they weren't just was wondering why?

Date of experience: March 23, 2022
California
1 review
0 helpful votes
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Quick delivery excellent service
March 23, 2022

Quick delivery excellent service. I will order again

Date of experience: March 22, 2022
Illinois
1 review
0 helpful votes
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KJ Jewelry Review
March 19, 2022

Easy ordering process, received order on time and great packaging.

Date of experience: March 19, 2022
Washington
1 review
0 helpful votes
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Excellent service
March 19, 2022

Exactly as advertised. Smooth transaction. No problems.

Date of experience: March 19, 2022
Florida
1 review
0 helpful votes
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Great job
March 19, 2022

Ms. Karen thank you so much you met my time frame again you are a great person they should be happy to have a great person like you my wife is gonna love this. THANK YOU I'll be ordering again soon

Date of experience: March 19, 2022
Florida
1 review
0 helpful votes
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Quality
March 19, 2022

This is a wonderful place to shop. They have exactly what you're looking for. The pricing is out of this world. Very inexpensive but good quality. I'm pleased.

Date of experience: March 19, 2022
California
1 review
0 helpful votes
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My shipment came fast and it was nicely packaged! The free jewelry cleaner and cloth was a perk. I will be ordering more from this company! I'm truly impressed!

Date of experience: March 17, 2022
New Jersey
1 review
0 helpful votes
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Great
March 15, 2022

I just wanted to say thank you for a great experience

Date of experience: March 15, 2022
Virginia
1 review
0 helpful votes
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Great ring
March 14, 2022

Smaller band than I thought but, a beautiful ring. It came fast and was packaged nicely

Date of experience: March 14, 2022
Kentucky
1 review
0 helpful votes
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My dream ring
March 14, 2022
Updated review

I have had a wonderful experience with Super Jeweler. My dream ring has always been a solitaire blue diamond. Super Jeweler made it affordable and beautiful. I love it.

Date of experience: March 14, 2022

The prices is amazing and the jewelry is beautiful
March 2, 2022
Previous review

The prices is amazing and the jewelry is beautiful. Thank you so much!

Date of experience: March 1, 2022
Colorado
1 review
0 helpful votes
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Great prices, great service
March 13, 2022

Wonderful selections and great prices, not to mention great service.

Date of experience: March 13, 2022
Massachusetts
2 reviews
0 helpful votes
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Love these turquoise earrings
March 12, 2022

Will be shopping here again fast delivery. Very satisfied.

Date of experience: March 12, 2022
Texas
2 reviews
0 helpful votes
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Absolutely Gorgeous
March 12, 2022

My Gorgeous necklace arrived within 3 days of ordering, it is beautifully packed, amazing qaulity and I am in Love

Date of experience: March 12, 2022
Texas
1 review
0 helpful votes
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Great buy
March 11, 2022

Great buy, the ring was exactly how it was describe.

Date of experience: March 10, 2022
California
1 review
0 helpful votes
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Box chain necklace purchase
March 10, 2022

Easy to order arrived on estimated delivery date customer service response was immediate to an address correction

Date of experience: March 10, 2022
Arizona
1 review
0 helpful votes
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I highly recommend Super Jewelers! They have Great service/ beautiful jewelry/and the BEST prices. My Diamond pendant was gorgeous and exactly how it was pictured.

Date of experience: March 10, 2022
California
1 review
0 helpful votes
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Received the order but certainly NOT impressed with quality of diamonds; most are very opaque (very poor clarity). Would seem to be poor industrial grade at best.

Date of experience: March 7, 2022
Mexico
1 review
0 helpful votes
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Beautiful
March 7, 2022

I was surprised with how fast I received it, and the necklace is beautiful.

Date of experience: March 7, 2022