On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Earrings were shipped quickly. I did not receive a cleaning cloth. Good price for product.
Used Super Jeweler dozen times before and like always they delivered a Great product and big savings
Chain is very nice quality. Shipping was good but was delivered to wrong house neighbor brought over. Glad we have good neighbors
Good……………………………………………………………………………………………………………………..
Quick and easy ordering. I absolutely love my ring! It got here quicker than expected! Overall highly recommended and Satisfied
Excellent transaction with the product to the shipping!
Ring/necklace just as pictured and described! Delivery was so quick within days of order placed!
Highly recommend Super Jeweler for customer service with their merchandise and shipping!
Easy to purchase. Delivery was very quick and definitely worth the purchase.
Easy to purchase. We will post agin once we receive the items.
...
Item arrived quickly! However, the picture didnt match up to what I received. The earrings were really huge to be studs and didn't have any diamonds in them. It looked more like white crystals. I was very dissatisfied and disappointed.
Got my order faster than expected and was satisfied with the ring and looks great!
When I first saw the earrings I thought they would look real nice with the ring my husband bought me for our 60th anniversary. I am not disappointed.
Shipping and tracking updates were great. Product size is ridiculously small for price.
I only ordered a few days ago! Already delivered and I am super pleased with the quality of the earrings!
Beautiful ring for a fabulous price! It was shipped discreetly and very well packaged. I highly recommend this jewelry company to everyone.
Excellent experience with this company, highly recommend!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members