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Smallwoods is a family-owned company based in East Texas, specializing in affordable, custom wall art and home décor. Founded in 2012 by Josh Smallwood, the brand was built on the values of family, resilience, and community. What began as a small framing business has grown into a thriving operation offering a wide range of personalized products — including custom frames, framed wrapped canvases, wrapped canvases, hanging canvases, wood prints, and apparel.
Smallwoods Reviews Summary
Smallwoods has a rating of 4.4 stars from 1,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Smallwoods most frequently mention customer service, great quality and new print. Smallwoods ranks 13th among Home Decor sites.
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We could not be happier with our experience. We have never purchased large prints before, and these turned out gorgeous! And the wooden frames are a beautiful touch. We will continue to order from here! Thank you guys!
Ordered Canvas photo of our family with wooden frame for our 82 year old mother with Dementia, hoping this would help her remember her family. Received the order and the picture was not in the center. I called support line. They apologized and had picture redone. After 3 different times the picture was still not in the center. Cut one family almost in half. I decided to order else where and get a refund.
So easy to order on your website. Uploaded my photos and ordered three large canvas framed pictures of my daughter's recent wedding. You all did such a beautiful job. The product is high quality and affordable. So highly satisfied with your product and your support. Thank you.
The quality of the frame is good. But I was disappointed with the clarity of the photo. We had a photographer take our family photos, the image I selected was professional quality. However my Smallwood order is very blurry, our faces look distorted. I am bummed. My first time ordering with Smallwood was fantastic, so I am really surprised my experience this time is much different.
I am very pleased with my order! Shipping was fast too! My children have been married 2.5 years and I purchased this large wedding photo for them for Christmas. I can't wait to see their reaction! It's beautiful!
We are so excited with how our pictures came out and how Alive our home looks now.
I had 2 frames made for my sister and they are gorgeous. Hung they look so professional and classy and the quality of the photo and frame is perfect. Will be coming back next time I need a photo.
Unfortunately, I placed an order with Smallwood for custom photo prints. I received 2 photos correctly, however, one is not the same as the proof. I have sent in photos of the product I received, and a copy of the proof/confirmation. They clearly do not match. Unfortunately, after multiple back and forth messages, and receiving a similar message twice, without acknowledging the issue I am experiencing, they are not offering to replace or refund.
I have wanted to order for awhile and with the recent sale I could not resist. I ordered my children's "profession choice" pics to wrap up their wall from birth until now and let me just say, it exceeded my expectations. It was just the image I imagined.
Bethany, it means the world to us to know we exceeded your expectations. We're truly grateful for your trust and look forward to helping make more memories come alive on your walls!
Quality is horrible, picture blurry, cant even make out trees they look like blobs. With what I paid I would never buy anything from them again. Walmart could have done a better job!
Hi Eugonda! We are sorry to hear that your image did not turn out as anticipated. Have you had the chance to discuss this with our Loyalty support team? We'd recommend submitting a ticket with them to have them review your order. https://www.smallwoodhome.com/a/support
We'd love to hear updated feedback after you discuss with them!
I have ordered frames and print refills from Smallwoods on multiple occasions. The experience has been wonderful each time! I love the pictures I have received and will continue ordering from them in the future!
I am very pleased with my framed canvas. It is beautiful and made of such great quality. I would definitely trust Smallwoods with any future projects.
I have ordered a total of 11 framed canvas prints. I absolutely Love them all! I ordered some as gifts since they came out so great!
I have placed a couple of orders recently. My questions were resolved along the way and in both cases, my projects were received in about 1 week in excellent condition and lovely outcome.
I absolutely LOVE our wall full of our 5 kids adorable faces. I waited 2 years to swap them out because we didn't do family pics last year. Gracious, the kids grew! My only "bummer" is that I didn't know you could replace JUST THE pic, and not the entire frame too. The way I found out was an advertisement after I already ordered. I called in and the gal was super nice and helpful and I will definitely just swap prints from here on out.
Very easy to order, pictures arrived damage free ready to hang. Beautiful frames surrounding my family pictures. Great product!
The prints are always spectacular! Love how they turn out and the delivery time is always quick. My replacement fit perfectly.
I always have the best experience with smallwoods. My pictures come out flawless and they are beautiful in our home. I love their sales and always stock up.
My 3 large prints looked great and arrived quick but one of the tabs of the frame poked through the picture damaging it. Thankfully couldn't see it from a far.
Hey Katie! We are sorry to hear about this. If this happens again, please reach out to our Loyalty support team, and they will be happy to help. https://www.smallwoodhome.com/a/support
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Stephanie! Thank you for your honest feedback. We are sorry to hear that you had this experience. We see that you are currently in communication with some of our agents, and they are going to get you fixed up. Once they complete this, we would love to hear any updated feedback you might have. (: