Smallwoods
Questions & Answers

Hey Stephanie, thanks for reaching out! We are sorry to hear this. We suggest reaching out to our Loyalty support team to have them provide the next steps. https://www.smallwoodhome.com/a/support

Hi Priscilla! It looks like one of our agents did receive your physical address and updated your order. They emailed back as of this morning with confirmation. (: Please let us know if you need anything else from us! We hope you love your order.

Hey Jennifer! Currently, we have a 12-hour modification and cancellation window. If you are within this window, you can fill out our cancellation portal on our website https://www.smallwoodhome.com/a/support. If you have concerns about the timeline, you can always call our Loyalty support team at (903) 321-2535 with your order number, and they are happy to help.

Hello Ann! Live chat with our team (available 7 days a week) and they would be more than happy to provide you an update on your order!

Hi there Karen! We hate to hear this, that's not the experience we wanted you to have! Please reach out to our team via live chat at www.smallwoodhome.com/a/support and we would be more than happy to fix you up.

I had one print damaged during shipping but was able to fix it easily. They need to work on packing and shipping. There are opportunities for improvement.

I got my order and it looks AMAZING! The canvas was beautiful