Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered mixed feedback, with some customers praising its reliability, fast shipping, and responsive customer service. Positive experiences often highlight effective communication and competitive pricing. However, significant concerns have emerged regarding service delays, lack of live support options, unexpected fees, and policy changes that seem to prioritize profit over customer satisfaction. Many reviews indicate frustrations with the customer service experience, particularly when resolving issues. Overall, while the company has a loyal customer base, it faces challenges in maintaining consistent service quality and transparency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Right from payment to delivery, everything was very smooth and easy. Thank you for your valuable service. I would recommend Ship7.
True to their commitment.! The customer support will walk you through at every step. A fab team, that caters to your needs anytime. Thank you for the great service
I am very much pleased with their services. They delivered the products to me on time, and their shipping rates were also quite cheaper compared to others. Thank you, guys! Highly Recommended.
The shipment process was done on the scheduled time. Also, the staffs provided us proper assistance throughout the whole process of transportation. I would highly recommend this company to each and everyone I know.
Top service when it arises to shipping anywhere! They have Great staffs that are knowledgeable... had Great experience with excellent service, 100% satisfied.
I have used them several times now and they demonstrated that in times of need, they can go above and beyond the call of duty to make sure that I was happy. Well done!
Client services are so much obliging. I appreciate your support. Best shipping company, you can trust them.
It has been a pleasure working with you and your support teams. You always provide exceptional and fast service. Thank you for all your efforts and we will continue to rely upon your services for shopping around the USA & UK!
Timely delivery and safe packaging. Very happy with your excellent service at such low prices. I am looking forward to work with these team for my future shipping's.
The packaging was great and there isn't any damage to the product. Moreover, the product arrived before expected. Excellent service.
It's my first time using Ship7 and i am not disappointed. They are a company worth keeping and go extra miles for their customers. I had a special request that they made possible so I can save money. Thank You Ship7
Excellent. Great people to deal with. Very friendly and cooperative. No other company come close to their courtesy and honest service. Thumbs up.
Great service, fast, responsive staff. The packaging was great and there isn't any damage to the product. Excellent service!
Very reliable and quick response. I am very much pleased with their services. High responsibility with customers. Highly recommended
It's very much appreciated and will use your service in the future and recommend your service to my friends. Thank You Ship7!
Whenever I buy something online I always prefer to use their shipping services as they are very reliable and professional. Excellent experience.!
I am loving it working with SHIP7 and I want to use this platform to reach out to others to come to them for better services. Fast and easy!.
Thank you for your valuable service. My first two orders had arrived. Business is safe, easy and user friendly! Use their services with confidence. Highly recommend for a shop and ship service.
Highly recommended place for your postal needs services. My experience with them had been good so far. Amazing services! Great Work!
Ship7 is absolutely AMAZING! Plus their staff are awesome which makes the shopping experience fantastic! Highly recommended!
Answer: Hi Alastair, She had a problem with her credit card so we weren't able to charge her. And at the time we haven't fully activated live chat feature on our website so she got frustrated for a while. And then we resolved the problem and shipped out her items but apparently she didn't come back and write anything else on review sites. We wish she did though; but her final thoughts was not this bad as compared to her initial comments here. We tried to reach out to her later on, we even responded to her review here, but could not get a response from her. I hope this helps.
Answer: Dear Terry, Thank you for getting in touch with us and sorry to hear that you are stuck in New Zealand. Please see our answer below: Yes, your sister can ship it by using one of our partners in shipping and their name is Shipixy. If she is living in the US, she can just go to the www.shipixy.com website and create an account over there then she just has to enter the details of the shipment. Once she is done with entering Shipixy will give a quote to her, after the payment Shipixy will provide the shipping label and all she has to do is to drop off the package at a FedEx drop-off location. We hope this will help you and your sister with the shipping. Best Regards, Ship7 Team
Answer: Hi Wiljean, yes we do. Please check out https://ship7.com/prices page for our shipping costs.
Answer: Customer support response time and shipping rates at first
Ship7 is the leading provider of shopping assistance and parcel forwarding services.
Sign up and get your free Ship7 address in USA and UK! Shop your favorite US and UK brands and we deliver to your door globally.
Best rates, unmatched service!

