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The company has garnered mixed feedback, with some customers praising its reliability, fast shipping, and responsive customer service. Positive experiences often highlight effective communication and competitive pricing. However, significant concerns have emerged regarding service delays, lack of live support options, unexpected fees, and policy changes that seem to prioritize profit over customer satisfaction. Many reviews indicate frustrations with the customer service experience, particularly when resolving issues. Overall, while the company has a loyal customer base, it faces challenges in maintaining consistent service quality and transparency.
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Amazing service!. These guys are the best!. Delivered my package early and were very friendly!. I would highly recommend using this service!.
The delivery is excellent, On time Delivery, Hassle free, Highly recommended place for your postal needs services. Thanks!
Highly recommended place for your postal needs services. Fast and easy. Excellent experience, hassle free, delivery on time.
We have been using ship7 from the last 4 to 5 years now and the service has always been exceptional and never faced any difficulty with them. They all are very professional, Quick, and have good customer service.
This was an exceptionally positive experience. They're friendly, helpful and very organized. So glad I came across them and will use them again!
My experience with them had been good so far. Amazing services! Satisfied with their shipping service. Great Work! Keep it up!
The services and smooth deliveries provided by this company has exceeded my expectations. Your customer service was very helpful. I would recommend Ship7.
Simple buying experience and reasonable shipping prices. Glad I used them, shipping rates much cheaper than other forwarding companies.
It has been a great experience to use the services of sending the purchases made outside my country, I hope they always keep this level of service, congratulations.
Good experience with ship7. Everything was fast and their customer service is amazing, i had a good experience with ship 7
The process was smooth from sign up to making my first purchase and receiving the package. There were many options for shipping, which was great. Thanks!
Ship7 provides very good services. Never have had any problem with them. They do exactly what they promise. I am very happy with their services.
I have family in the US that always ships me stuff for me and my kids we used to deal with shop and ship which takes over 10 days to shop our packages! Soo happy I found out about ship7 I usually get my packages withing 4 days max!
Thank you very much for all your help. You have been a super star! Your sensitivity throughout has been greatly appreciated. Very best wishes.
Ship7 was fast, cheap and easy to use. I use them for buying products in US and Europe and I never had a problem. I will continue to use them and can highly recommend them for their excellent service.
I tried ship7 for the first time and their service was good and most importantly my package was intact when delivered. I would recommend ship7 to anyone.
Great job guys and thank you again for the awesome service. We will definitely be using you again!
I have used several forwarding companies and the consolidation service at ship7 is by far the best. Easy to use web site and very competitively priced.
Had a last-minute, urgent delivery and Fast Delivery. Great communication throughout the process. Will definitely use again.
Answer: Hi Alastair, She had a problem with her credit card so we weren't able to charge her. And at the time we haven't fully activated live chat feature on our website so she got frustrated for a while. And then we resolved the problem and shipped out her items but apparently she didn't come back and write anything else on review sites. We wish she did though; but her final thoughts was not this bad as compared to her initial comments here. We tried to reach out to her later on, we even responded to her review here, but could not get a response from her. I hope this helps.
Answer: Dear Terry, Thank you for getting in touch with us and sorry to hear that you are stuck in New Zealand. Please see our answer below: Yes, your sister can ship it by using one of our partners in shipping and their name is Shipixy. If she is living in the US, she can just go to the www.shipixy.com website and create an account over there then she just has to enter the details of the shipment. Once she is done with entering Shipixy will give a quote to her, after the payment Shipixy will provide the shipping label and all she has to do is to drop off the package at a FedEx drop-off location. We hope this will help you and your sister with the shipping. Best Regards, Ship7 Team
Answer: Hi Wiljean, yes we do. Please check out https://ship7.com/prices page for our shipping costs.
Answer: Customer support response time and shipping rates at first
Ship7 is the leading provider of shopping assistance and parcel forwarding services.
Sign up and get your free Ship7 address in USA and UK! Shop your favorite US and UK brands and we deliver to your door globally.
Best rates, unmatched service!

