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Ship7

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Ship7 Reviews Summary

The company has garnered mixed feedback, with some customers praising its reliability, fast shipping, and responsive customer service. Positive experiences often highlight effective communication and competitive pricing. However, significant concerns have emerged regarding service delays, lack of live support options, unexpected fees, and policy changes that seem to prioritize profit over customer satisfaction. Many reviews indicate frustrations with the customer service experience, particularly when resolving issues. Overall, while the company has a loyal customer base, it faces challenges in maintaining consistent service quality and transparency.

This summary is generated by AI, based on text from customer reviews

service
41
value
31
shipping
33
returns
23
quality
36

Instant Feedback

2,813 reviews

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Poland
1 review
1 helpful vote
Follow Karolina I.
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I have positive experience. Great service for several years if you need to combine your parcels and deliver it safely to other country.

Date of experience: June 18, 2020
India
1 review
0 helpful votes
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Easy shipping
June 17, 2020

Used them several times this year, and the service is excellent! Very easy shipping service and delivery. Looking forward to using them again for sure!

Date of experience: June 17, 2020
Bangladesh
3 reviews
6 helpful votes
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Very Nice
June 17, 2020

My experience is really good, I'm so glad my friend found this company for me. I would highly recommended.

Date of experience: June 16, 2020
India
1 review
0 helpful votes
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Fast. Friendly. Easy. Cheap. I use these guys all the time for work and they're the best! Very reliable and quick. I couldn't ask for anything else in a courier service.

Date of experience: June 16, 2020
Pakistan
1 review
0 helpful votes
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Excellent customer service. I am happy I found these guys. I will definitely use them again in the future and recommend everyone who is looking for a professional and fairly priced courier company. Highly recommended.

Date of experience: June 16, 2020
Washington
1 review
1 helpful vote
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Perfect
June 15, 2020

These guys are reasonable and really reliable. They had someone here, who was incredibly polite, EXACTLY on time. I highly recommend.

Date of experience: June 15, 2020
Tennessee
1 review
0 helpful votes
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Great experience
June 14, 2020

I just wanted to say thank you for the wonderful service you've provided! It's very much appreciated and will use your service in the future and recommend your service to my friends.

Date of experience: June 14, 2020
Philippines
1 review
0 helpful votes
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Great reliable service. They were helpful and got my delivery on board quickly. They also have emailed ship/delivery confirmations which is really convenient. I would recommend and use their service again!

Date of experience: June 13, 2020
North Carolina
1 review
0 helpful votes
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Excellent Service
June 13, 2020

Great and fast service. Very reasonable price. Communication is quick. Excellent service. Highly recommended.

Date of experience: June 13, 2020
India
1 review
0 helpful votes
Follow Nil R.
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Very reliable and efficient! My package came earlier than anticipated and it was delivered in a quick time. I highly recommend this package forwarding service and will be using them again!

Date of experience: June 13, 2020
South Africa
1 review
0 helpful votes
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Shopping service
June 13, 2020

This was my first time using this shipping service, and I would definitely recommend them to anyone who needs fast easy delivery.

Date of experience: June 13, 2020
India
1 review
0 helpful votes
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Excellent
June 13, 2020

They were patient. Professional and got the job done. I would definitely use them again. Thank you again!

Date of experience: June 13, 2020
GB
1 review
0 helpful votes
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I've been using Ship7. They are always on time and they have called if they had any problems delivering packages. Their rates are reasonable too. They are my go-to company for having anything delivered.

Date of experience: June 10, 2020
India
1 review
0 helpful votes
Follow ABHISHEK P.
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Bcz of covid 19 my all products is have ship7 and him says we destroy your parcel bcz your 90 days is finished your read terms and condition before signup and not any single mail from ship 7

Date of experience: June 10, 2020
ShipSeven P. — Ship7 Rep
over a year old

Hi Abhishek,

We are really sorry to hear about the inconvenience caused. Can you let us know your suite number so that we can look into the problem and resolve it as soon as possible.

Ship7 Team

India
1 review
0 helpful votes
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Review
June 10, 2020

I highly recommend Ship7.com Package forwarding company will continue to use them for all of our delivery needs.

Date of experience: June 9, 2020
Egypt
1 review
0 helpful votes
Follow A K.
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Great company!
June 10, 2020

Great company! I got my parcel on time with no problems! Delivered earlier than expected! Thanks, Ship7.com

Date of experience: June 9, 2020
New Jersey
3 reviews
0 helpful votes
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Thank you so much for your help. I will tell all my family and friends about how nice my experience was everyone, please stay safe and healthy! Thanks again!

Date of experience: June 8, 2020
Philippines
1 review
0 helpful votes
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Wow
June 9, 2020

Amazing service. These guys are the best. Delivered my package early and were very friendly. I would highly recommend using this service.

Date of experience: June 7, 2020
GB
1 review
1 helpful vote
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5 stars
June 7, 2020

Excellent. Requested a quote over the internet and got answer within 10-15minutes. Payment was easy, super friendly and delivery on time. Can't beat this service.

Date of experience: June 6, 2020
India
1 review
0 helpful votes
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Love this company
June 7, 2020

These guys were fast to respond, reasonable in price, and delivered the item as requested. These guys are definitely deserving of 5 stars! Thanks!

Date of experience: June 6, 2020

From the business

Ship7 is the leading provider of shopping assistance and parcel forwarding services.
Sign up and get your free Ship7 address in USA and UK! Shop your favorite US and UK brands and we deliver to your door globally.
Best rates, unmatched service!


ship7.com
Totowa, United States