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The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.
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Rejected the order at the post offce, they returned it. 3 weeks later I still have not received my refund. Customer service is a joke.
This is regular window tint that is pre-cut. You have to heat it bend it around tail light and headlight curves which is extremely difficult if you're not a professional. Next to impossible for the typical person. Although they claim anyone can do it with their basic instructions of putting tint on. Their excuses it was improperly installed and Refuse to give anything but in store credit. Terrible company with false advertising.
I bought a dash kit and I bought the hole thing the warranty and everything and some peaces dont stick and they wont warranty the peaces I have asked and asked and they wont they suck and the color is not what they said eather
Paid top dollar for an engineer to tell me my 2015 Dash kit would be super simple two weeks later I received a refund with no phone call I had bought on our vinyl dash kit prior to this and was very weary of ordering another one because it's just a flimsy sticker that falls off after a couple of weeks don't waste your money and buy this flimsy horrible material I don't even think it's 3 AM Chinese grade film What a joke call the company and was called dude and bro 100 times won't trust my business with them any more buyers beware
Purchased pre cut tints from Rvinyl and wish I would have seen theses reviews before ordering them... of course on their website all the reviews are great, but low and behold the way they pack window tints is insane? A soft cardboard box that can easily be punctured or dented with the tints rolled up inside of a thin plastic liner? Why are they not shipping tints in a hard cardboard tube like every other company? After waiting over a week for a response from "lain yetman" this man sends me an email saying im going to call you in ten minutes?! Too bad I was working a double and couldnt answer. And havent heard from him since. Their management is a JOKE. STAY AWAY FROM RVINYL! THIEVES!
I want everyone to know that the review I wrote previously
EiN did not follow through. I was asked to write the review and once I wrote the review he would refund my money I received an email from his companies stating that they had requested a refund I never received a refund... this has been 2 weeks my husband called the company spoke with Ian and he stated that now I have to request something through my credit card company. I called him back and I told him that he lied to me in a very calm voice once I said that this man went off the rector scale. He started hollering screaming at me this company sucks I understand why their reviews are 0 which I should have read before my husband order this garbage. Ian said that the company never received the order back. I have never in my life dealt with a company so very unprofessional and on top of that they lie they will answer the phone... tell you what you want to hear then they ask you to do what they need you to do when they're in is not held up and you call them back then you get treated tllike pure the criminal and i are I hope they never sell another item EVER. I will repost this review everyday till I get my money back... it's up to them
I hope management reads these reviews they are the worst company to buy from i will never buy from them or refer them.
Ordered fog protectors for a 2016 Honda CR-V. Product page shows
The protectors for model years up to 2014 which are Round. However,
They accepted my order for model year 2016 which are rectangular in shape for years 2015 and up so I thought they made the correct ones No- shipped round ones and standing by the shipment as "per
The schematic on web page. Then want me to return them subject to a 20% restocking fee. They claim no responsibility for NOT keeping
Product up to date.
Never again. Waste of Money and time to deal with this company.
I purchased a wrap on May 23 received tracking # on 26th. Over a week passed with the product never leaving Brooklyn, NY
Usps said label created awaiting item. After multiples emails to Muriel S she finally gave me Lane the general manager's # on 6/3. He said he would ship another. 2 days later package he was suppose to ship hadn't moved from NY. Called again to see what is going on and get a refund since the product never left the building. I was hung up in twice, yelled at and told I was being rude for asking for the owner of the company's name & contact. They wouldn't give me the name just hung up on me.
The will not give a refund so I contacted my credit card company. I would never recommend thos company. They are poorly run and have no customer service skills. Very unethical. Wish I add seen these review before purchasing.
They gave me the wrong product. I paid $80 for my carbon fiber 4d vinyl and they gave me 3d. In addition, it was packaged horribly and the vinyl is all creased up and bent. When I asked about my crappy product they said that I would have to fix it with a heat gun due to their crap. Packaging. They also ignored the fact they sent me the wrong product. After 6 days no response from their "management" pure garbage.
I had purchased a 3M product for my bumper. I had it professionally installed by a the local Nisan Dealer who installs for their new cars. The product was too short, and when they tried to adjust or stretch it, it tore (photos included). It took many phone calls from Nissan to RVinyl, but finally they sent out a new one. Same problem! Nissan cut one and it worked without any issues. I called RVinal for a refund and was told by the warehouse manager that I would get one, just call back at a certain time. I called back at that time for almost two weeks, and finally another person answered. She told me it was impossible for it to be cut too short; it was cut for that VIN number. Well the hood piece worked, so obviously it wasn't a problem with the VIN, but with the cut. I was told that I would not get a refund.
DO NOT BUY FROM THESE GUYS, THEY SEND ME THE WRONG ITEM AND WONT REPLACE OR REFUND. THEY SEND YOU ONE SIZE FITS ALL ITEM.
ZERO STAR RATING
Product arrived with poorly cut vinyl with jagged edges and they refused to replace it. I had to throw it away.
In my opinion and experience, stay away. They take forever and the product was incomplete. Then they said that's the way it comes. If you look at other sites, they clearly are wrong. I also asked them to cut the bumper ppf in half. Completely ignored my request. Instructions are not vehicle specific. Stay away.
Awesome materials and designs for vehicles. Highly Recommended. Awesome environment Great people And good service.
The team was really awesome to work with. They were helpful and informative throught out the process - not to mention pleasant. When I got my vinyl order the instructions were easy to follow and everything fit perfectly. I greatly appreciated the wide variety of selection to accommodate any budget executing any project. I highly recommend RVinyl!
My order wasn't even shipped yet so I contacted them to see if I could get a bigger size that I needed and they didn't give a $#*! just said it was too late even tho my order wasn't shipped yet. Stupid $#*! $#*! Mariel can go suck an std $#*!
RVinyl got me good! This is bull$#*! product that does not fit as advertised!
Like everyone else, I should've looked for and read these reviews FIRST! I only read the reviews after waiting over a week for tracking number to show up. When the vinyl headlight pieces finally arrived, I could tell from taking them out of the box that they would not work. My order was for a 2019 F-350 Super Duty truck. The headlights are huge. The vinyl pieces barely covered two thirds of the lenses.
Thank goodness it was only a $39 order and not pieces for body panels. What a waste of my time.
RVinyl is a scam of a company! Please read these reviews and believe them. Order at your own risk! There are many other companies with much better customer reviews to order from. Don't get screwed like the rest of us did!
I am not wasting my time messing with this crappy product!
ABSOLUTE JUNK!
The item arrived and quality was subpar at best. Vinyl pre cut fitments were not even properly match to fit the light they were supposed to by a long mile. Please do not buy the pre cut outs and just go to a professional to have them done properly.
If I could give negative stars I would. Was looking for a 3M vinyl in 1080 that was getting scarce and wound up on their site. They want double the normal cost (because it's scarce) but whatever, the customer is willing to pay for it.
Next thing I know I am told "to avoid fraud" I am supposed to send them photo copies of my ID and pictures front and back of my credit card and "permission" to use my card. No way.
I take credit cards every day from my customers and I buy vinyl from a variety of suppliers almost daily and never once have I asked for, or been asked for such a BS thing as to send some company I don't know everything they would need to go run amok with my credit card.
IMHO I would avoid this place at all costs. There are plenty of other reliable suppliers out there.
Answer: I shopped with the company for over a decade before this issue. I would not have said so in the past, but recent online reviews suggest that the company is knowingly sending damaged products out.
Answer: I say find someplace local you can go to. Don't purchase vinyl on line seeing its going to be difficult to return if you need to. They will say anything to prevent from paying you.
Answer: They don't have a working number to talk to anyone. Just email address to talk to people who give you the run around. After sending pictures of the 2 vehicles they still sent me the wrong product 2 times. Then refused to return my money.
Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...

