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Road Runner Auto Transport has a rating of 4.4 stars from 1,870 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Road Runner Auto Transport most frequently mention great experience and timely manner. Road Runner Auto Transport ranks 3rd among Shipping sites.
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Delivery as expected. I would only recommend more accurate online updates of progress.
Excellent service great communication… would use them again
Helped me out of a hurricane situation (2nd in two weeks). Put the order in and the next day a driver picked it up in a vacated parking lot (due to overwhelming traffic) even as i was boarding a last minute flight out of FL. I received my car that same week, in great condition, and with proper communication throughout the transport journey.
Very thorough. The car had just been washed and waxed, but the pick up log stated that it was dirty, well, after traveling 3000 miles that was then a correct statement.
I received my truck in a timely manner. Excellent customer service, talked me this thru transport. Called me once my truck was delivered. Will use this again in the futuro.
Had two Separate moves in last month or so. Both vehicles arrived in a timely fashion. Would use these guys again. NEVER in My Life would I Ever use one of their competitors named Montway! Run as fast as you can to Anyone Else.
No issues, delivery went smooth to Rio Rancho just as requested
The driver arrived two days later than scheduled, but once he got to the house, everything went smoothly and the car arrived in Virginia in a timely manner.
The driver was great! Once car was picked up it was delivered in a very timely manner.
However, scheduling and cost changed... almost a week later on pick up and hundreds more in price...
Every details handled. The driver was excellent. I can highly recommend!
Pick up and delivery went great, and on time. I would recommend to anyone hauling across the country.
From pick up to delivery, everything ran efficiently. I would recommend Roadrunner to my friends.
Nicolae (driver) s very nice and professional. Cars came on time without a scratch.
Overall very good experience. They were able to setup the pickup and drop off quickly. The driver was responsive and sent updates before arriving. Do be aware to not load vehicles before shipping as there can be extra fees due to weight.
I've used Roadrunner twice for two different cross country moves & they made it easy to transport my car. I couldn't be present for the second pickup but we worked it out with a local business where I was able to leave my car in their parking lot & keys with the business owner. It was a great experience overall!
Answer: Via the website it was pretty easy and they called once. But, when giving updates, they didn't call as promised and just emailed.
Answer: There are many shipping brokers and definitely do your research. I've shipped over 12 times and this has been the absolute worse experience I've ever had.
Answer: 8 days after I paid extra money than initially asked for

