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Look up a home valuation report for any piece of real estate in North America. Fast access to any home valuation report you need.
PropertyRecord.com Reviews Summary
The company exhibits a generally positive reputation, particularly for its responsive and effective customer service, with many customers praising the quick resolution of billing issues and refunds. The quality of the reports provided is often highlighted as thorough and useful. However, a recurring concern involves unexpected monthly charges, with customers expressing frustration over unclear enrollment terms and hidden fees. This lack of transparency has led to dissatisfaction among some users. Overall, while the customer support is commendable, enhancing clarity around pricing structures could significantly improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Virginia was extremely helpful with helping me cancel the subscription I never used and was able to refund some of the $ I was paying monthly. I appreciate the great, quick and help with this. Thank you!
The customer service was fabulous. Super helpful and quick to respond.
Kept getting a recurring charge and they cancelled it within 2 minutes.
My experience was good with the online chat. I was able to smoothly navigate thru and had accomplished exactly what I needed to do.
I had a great experience with the support team, they replied super fast and help me sovle my issues!
He helped me in seconds. He even refunded my money.
Thank you so much for your help regarding my confusion on the charge I had received. With your help I was able to understand and get the matter solved and a resolution complete. Again, thank you!
Pleasant and easy. The help desk was able to locate my account and deactivate it through the chat feature.
The service itself was very easy to use. When it was time to close my account, the agent Virginia was most helpful and professional. Thank you so much!
Used your Service for a quick VIN Accident Vehicle Record review. Service was prompt and accurate. Thank You.
It was great, very straightforward and easy to communicate and get help.
I opened a chat to cancel a recurring payment. Alexander promptly refunded my latest payment and canceled my subscription. No questions asked, just honored my request.
Misunderstanding with keeping an acct open when I only wanted ONE record. Agent fixed the problem and refunded the 5 bucks
I wanted to end my subscription. I used the chatbot. I had my refund issued and subscription cancelled in minutes.
Debra was very helpful with resolving my issue. Excellent customer service.
I used the publicrecords.info site once to get some information that I did receive. The price was $1. Unbeknownst to me, I ended up getting recurring monthly charges on my credit card for $5. I didn't see or make any agreement to subscribe to the service.
The only reason I am even giving this site three stars is because the Live Chat to close my account was handled nicely and quickly with a refund of $5 to my credit card for the month I was incorrectly charged,
Sneaky sites like this (buried fine print, I suppose) should be outlawed.
The record I needed was good has all the info I needed and it was quick, but I had to chat with an agent the deal with extra charges that were never stated. They fixed it in minutes.
I was unable to get what I wanted, several charges were "offered" but the basic information was not on the property I inquired about. I did, however, appreciate reaching a live person through chat - which is why I didn't give it a lower review (the person would have made it a *****).
Hello Mar,
If there is anything else we can assist you with regarding your account, please reach out to our customer support team at your earliest convenience at [email protected].
Best regards,
The Support Team
The people here were extremely knowledgeable and awesome with. Their courtesy and understanding very. Professional highly recommended.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hello Jeffery,
If you haven’t received your refund yet, please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team