PropertyRecord.comReviews 907

Quick and easy to cancel my subscription. Customer service was effective and efficient in carrying out my request and supplying me a confirmation number.

My experience getting a property record I requested and agreed to pay $7 for was fine. The fact that I was then billed $5 four times over the next several weeks and then $20 three times in 2026 was not a good experience. I never performed any other property searches or agreed to an ongoing fee to be billed to my credit card. Thankfully, your agent Thomas was willing to refund the unwanted charges and close my account.

I asked for property record of my address on this property record.com. Agreed to pay $1 to view it online. I was charged $1, then $9.95.
I was happy this website has online support and Ryan was very helpful and instantly issued the refund of $9.95. Ryan provided an outstanding customer service!

I did not realize I had signed up for the package. Not only did Steven help me cancel the account, but he also refunded the pending charge. I was not expecting this and I believe he went above and beyond. Thank you!

Getting to the right data was quick and easy. I needed some back up information on a few properties we had previously owned and this site really carved through the difficulty of pulling things up all in one spot.
Customer service was speedy and polite. A great experience.

Mary was quick to respond to my request to cancel my account charges in the future. Unusually rapid response and very efficient.

When I was doing a property record search for my own home, I accidentally signed myself up for a monthly service allowing me to look up any property any time. Since I am not a real estate agent, I did not need that, and I definitely did not need to pay $5 monthly for nothing. Linda found and fixed the problem right away.

Nicholas solved my difficulty quickly and easily. I really appreciated his help and explanation of why my difficulty most likely occurred.

I ordered access to my own property report and paid for it but didn't realize I was being charged on a recurring fee. Did not authorize a bundle package. Customer service took care of me and canceled the account plus refunded the recurring fees.

Kimberly was great at getting my problem resolved. It would have been nice if I could have accomplished this from my profile, but I am glad Kimberly was able to resolve my issue quickly and efficiently without a hassle. 5 stars to her!

I saw I was being charged and I did not know/realize this was an on-going fee. I reviewed and was given the last 4 Months refund... that was reasonable - sine it had been going on for over 12 months... I hold some responsibioity for not catching it sooner... so thought this was reasonable...

Received the report I requested. Did not want or need any further reports. Was unable to close my account and reached out to the live chat who was very helpful and assisted me in doing so immediately.

Even though I asked to have my account deleted for no longer requiring their services, the online agent was swift and helpful to accomplish what I needed done, without any hassle.

Buyer beware. PropertyRecord.com was not transparent about its subscription terms and I was enrolled in recurring charges I did not clearly intend to authorize. The way the offer is presented is misleading, I will be warning others of these practices.

I was not aware that I would be billed monthly for a one-time use. Bills kept appearing on my card. I should have caught it sooner. I wasn't aware that I had opened a recurring account. It was not clearly stated.

After trying the service and determining it would not provide the information needed, I was able to cancel the account with no problems and with a very nice representative.

I bought this service when i was selling my house, I no longer needed the service because i was out of the market. I cancelled online and it took 30 seconds with no hassles

I did not realized I was paying a monthly fee for something I only needed once. Report is great but expensive to maintain monthly.

Cancellation process however was the easiest and fastest I have ever found.

I unknowingly signed up for a package deal, which I didn't realize until my cc kept accruing monthly charges, so be careful what you sign up for. The customer service rep quickly closed the account and explained why I had been charged.