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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Easy, simple, quick, and cheap. I can wait till I do it again
I've emailed at least 3 times regarding an issue and and unable to call due to time differences but have not gotten a reply to any of my emails,
I've emailed at least 3 times regarding an issue and and unable to call due to time differences but have not gotten a reply to any of my emails,
Great price for the hotel. Easy to book too. Thank you
It was good I had no problem with making my reservation I was satisfied thank you
Amazing site and good prices, thank you. I will definitely book again trough this website
It was great, can't wait until we get to travel we are so excited!
It was a great experience just find these confirmation emails silly
Experience was good. Amount shown was different than what charged. Also it mentioned later that resort fee is not included and will charge separately. Please show final amount to be paid per night for more transparency
Such a great deal I got! For such a nice hotel! Can't wait to be staying there!
I think that this site I was brought to from Trivago was great and the price was the best I have seen
Would not allow me to book on phone. Kept declining my credit card. Did it on my computer with no problem. Price increased during the few minutes time from booking through my phone to getting on my computer.
Easy, simple and quick booking. Great Deals and offers!
Found it easy to navigate on this site with great choices and values.
Very good! I found a super offer on Prestigia and saved my money. Tk's for help me, Guilherme Costa!
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So far great! I won't know more till I go and make sure everything is alright. Thank you for following up
Good experience was very good pricing and great service
Cumple con lo ofrecido; no salen con sorpresas, cargos u otros cobros en el hotel. Hacen buen seguimiento a las reservas y están pendientes de los clientes. Buen servicio y ayuda para reservar a precios accesibles sin problemas
It was fine it wouldn't "allow" my credit card the first time, after it timed out I did it again and was easy then.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members