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business logo of Prestigia

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From the business

Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.


prestigia.com
Founded in 2006
London, CT
How would you rate Prestigia?
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Prestigia Reviews Summary

The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.

This summary is generated by AI, based on text from customer reviews

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18,353 reviews

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GB
1 review
0 helpful votes
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Easy to navigate
August 21, 2022

Easy to navigate. Efficient and quick follow up after the booking was made.

Date of experience: August 21, 2022
Spain
1 review
0 helpful votes
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Muy buena gracias todo de acuerdo a lo acordado espero en el futuro volver a usarlos de alternativa de viaje

Date of experience: August 21, 2022
India
1 review
0 helpful votes
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Good price offered by Prestigia
August 21, 2022

Good price offered by Prestigia. Thanks for that offer.

Date of experience: August 21, 2022
Turkiye
1 review
0 helpful votes
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Easy process, best price we found for a hotel we've been tracking for a couple weeks.

Date of experience: August 21, 2022
Sweden
1 review
0 helpful votes
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Bra o enkelt hittade bästa priset här --------------

Date of experience: August 21, 2022
GB
1 review
0 helpful votes
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Very easy to work. Delighted at the property thanks

Date of experience: August 20, 2022
Pennsylvania
3 reviews
0 helpful votes
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Best prices I have found by far!
August 20, 2022

Best prices I have found by far! Easy checkout process and quick confirmation email.

Date of experience: August 20, 2022
Michigan
1 review
0 helpful votes
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So far so good
August 20, 2022

So far so good. Thank you. Looking forward to our stay in New York

Date of experience: August 20, 2022
Turkiye
1 review
0 helpful votes
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Thanks very much for your service and i hope that i receive my voucher shortly

Date of experience: August 20, 2022
Indiana
1 review
0 helpful votes
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Fairly easy process
August 20, 2022

Fairly easy process. A pre-populate address once you start typing it in would expedite the process a little bit no real complaints. Hoping to get confirmation from hotel to verify accuracy of purchase. Thank you!

Date of experience: August 20, 2022
India
1 review
0 helpful votes
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Great n super deal … good deal ………. Will be looking forward for the stay

Date of experience: August 20, 2022
Spain
1 review
0 helpful votes
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Fast and easy to book
August 20, 2022

Fast and easy to book. Cheapest price and very clear process

Date of experience: August 20, 2022
Australia
1 review
0 helpful votes
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Made it a lot easier to book through you guys and through direct of the company hell of a lot difference in price to

Date of experience: August 19, 2022
New Zealand
1 review
0 helpful votes
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Convenient I book the hotel in 30 seconds. Will give 5/5

Date of experience: August 19, 2022
Italy
1 review
0 helpful votes
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Every step of the booking went ok
August 20, 2022

Every step of the booking went ok. The only little fail was that there were no pictures of the booked room (or of the type of room). For the rest, everything was ok.

Date of experience: August 19, 2022
Canada
1 review
0 helpful votes
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Hi The feedback should not be mandatory and this is not a good way for getting feedback

Date of experience: August 19, 2022
France
1 review
0 helpful votes
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Bon rapport qualité prix pour cet hôtel
Je le recommande

Date of experience: August 19, 2022
Norway
1 review
0 helpful votes
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Lett å forstå siden ahhauaksbdjdidnebfjkfnfkflfkkhyk

Date of experience: August 19, 2022
Arizona
1 review
0 helpful votes
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Fast and easy process no hassle at all and prices are very affordable

Date of experience: August 19, 2022
Texas
1 review
0 helpful votes
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Five stars
August 19, 2022

Five stars. I am rating this 5 stars. Minimum 50 characters to submit

Date of experience: August 19, 2022