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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
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Easy to navigate. Efficient and quick follow up after the booking was made.
Muy buena gracias todo de acuerdo a lo acordado espero en el futuro volver a usarlos de alternativa de viaje
Good price offered by Prestigia. Thanks for that offer.
Easy process, best price we found for a hotel we've been tracking for a couple weeks.
Bra o enkelt hittade bästa priset här --------------
Very easy to work. Delighted at the property thanks
Best prices I have found by far! Easy checkout process and quick confirmation email.
So far so good. Thank you. Looking forward to our stay in New York
Thanks very much for your service and i hope that i receive my voucher shortly
Fairly easy process. A pre-populate address once you start typing it in would expedite the process a little bit no real complaints. Hoping to get confirmation from hotel to verify accuracy of purchase. Thank you!
Great n super deal … good deal ………. Will be looking forward for the stay
Made it a lot easier to book through you guys and through direct of the company hell of a lot difference in price to
Convenient I book the hotel in 30 seconds. Will give 5/5
Every step of the booking went ok. The only little fail was that there were no pictures of the booked room (or of the type of room). For the rest, everything was ok.
Hi The feedback should not be mandatory and this is not a good way for getting feedback
Bon rapport qualité prix pour cet hôtel
Je le recommande
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Fast and easy process no hassle at all and prices are very affordable
Answer: I doubt it. I didn't get a refund when I cancelled way before the deadline for free cancellation. I have heard from no one, no one answers the phone. I was on hold for an hour and thirty minutes as " the next one in line" I gave up. Don't waste your time, energy or money on this reservation site.
Answer: Dear Nattacha, Of course, with a refundable rate you get refunded the full amount including the deposit. Best regards Prestigia.com Team

