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business logo of Prestigia

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From the business

Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.


prestigia.com
Founded in 2006
London, CT
How would you rate Prestigia?
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Prestigia Reviews Summary

The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.

This summary is generated by AI, based on text from customer reviews

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18,321 reviews

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Kuwait
1 review
0 helpful votes
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First time with dog deal and cheep price looking forward to the experience

Date of experience: August 18, 2022
Missouri
1 review
0 helpful votes
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Experience was quick and easy, but did lack photos of the hotel room

Date of experience: August 18, 2022
Washington
1 review
0 helpful votes
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Booking process simple and clearly laid out. Best price deal available when booked.

Date of experience: August 18, 2022
GB
1 review
0 helpful votes
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Quick and smooth transaction
August 18, 2022

Quick and smooth transaction. Great pricing and easy to process

Date of experience: August 18, 2022
California
1 review
0 helpful votes
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There is not a breakdown of the taxes and fees (which were substantial) just a total. I'm not even sure if it includes the resort fee or not!

Date of experience: August 17, 2022
Michigan
1 review
0 helpful votes
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Great...
August 18, 2022

Great... Hopefully the hotel is great when we get there.

Date of experience: August 17, 2022
Spain
1 review
0 helpful votes
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All good
August 17, 2022

All good. I wish I could use Paypal and not my card directly

Date of experience: August 17, 2022
Canada
1 review
0 helpful votes
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Good, so far! Just a booking so nothing to complain about.

Date of experience: August 17, 2022
Georgia
1 review
0 helpful votes
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Easy navigation, great price range, good booking experience.

Date of experience: August 17, 2022
Connecticut
1 review
1 helpful vote
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Prestigia folks will come in here and add positive anonymous reviews to try to balance with their scores. Run run run from this business of scammers! Just head to TripAdvisor, Reddit, twitter, Facebook or Instagram to see the horrible things they are doing to people. Bait and switch. Leaving people stander without nowhere to stay. Don't respond to emails or their phone.

Couple of folks in Morocco have found a loophole running an illegitimate business and scamming innocent people. Disgusting way to live and make money.

Date of experience: August 17, 2022
Italy
1 review
0 helpful votes
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Tutto abbastanza semplice fin qui
August 17, 2022

Tutto abbastanza semplice fin qui. Poi se la camera sará quella ancora non lo so, ma il sistema è facile

Date of experience: August 17, 2022
California
1 review
0 helpful votes
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Efficient and user-friendly process for booking hotel reservations. Website simple to use and efficient confirmation communications. Nice website layout and presentation. Easy to navigate.

Date of experience: August 17, 2022
Illinois
1 review
0 helpful votes
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Awesome and very satisfied with the prices and information

Date of experience: August 17, 2022
Maryland
1 review
0 helpful votes
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First time using Prestigia, so far so good. Price was good, easy to use.

Date of experience: August 17, 2022
GB
1 review
0 helpful votes
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Pretty easy booking on a last minute need. Thank you

Date of experience: August 17, 2022
California
1 review
0 helpful votes
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Very good prices, fast app!
August 17, 2022

Very good prices, fast app! Excited to go to Vegas! Recommend.

Date of experience: August 16, 2022
Finland
1 review
0 helpful votes
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...
September 15, 2022

...

Date of experience: August 15, 2022
Missouri
1 review
0 helpful votes
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So far so good
August 15, 2022

So far so good.

Don't think I should have to add anything more, because otherwise it won't submit on this site.

Date of experience: August 15, 2022
California
1 review
0 helpful votes
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It was easy
August 15, 2022

It was easy. I was able to book a room. I look forward to arriving and making sure it worked.

Date of experience: August 15, 2022
Canada
1 review
0 helpful votes
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The booking experience was not complicated which was completed rather smoothly.

Date of experience: August 15, 2022