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From the business

Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.


prestigia.com
Founded in 2006
London, CT
How would you rate Prestigia?
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Prestigia Reviews Summary

The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.

This summary is generated by AI, based on text from customer reviews

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18,362 reviews

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New York
1 review
0 helpful votes
Follow Devang W.
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I was pleasantly surprised at the great rates. I would definitely book again

Date of experience: August 23, 2022
Spain
1 review
0 helpful votes
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Todo ha sido muy fácil y sencillo
August 23, 2022

Todo ha sido muy fácil y sencillo.
Y ya había reservado anteriormente con este operador.

Date of experience: August 23, 2022
Michigan
1 review
0 helpful votes
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So far so good
August 23, 2022

So far so good. Don't see it listed in my bookings yet though it's been paid

Date of experience: August 23, 2022
California
1 review
0 helpful votes
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It was quick and easy to book
August 23, 2022

It was quick and easy to book. Price was very competitive.

Date of experience: August 23, 2022
California
1 review
0 helpful votes
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I got a much better deal than I though I would. And fast and easy :)

Date of experience: August 23, 2022
Ireland
1 review
0 helpful votes
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Seems good so far
August 23, 2022

Seems good so far. The proof of the pudding will be in the eating

Date of experience: August 23, 2022
Oregon
1 review
0 helpful votes
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Easy so far, will update after my travel is complete.

Date of experience: August 23, 2022
Australia
1 review
0 helpful votes
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What a breeze!
August 23, 2022

What a breeze! East to use website, Great Deals, Just saved $400 AU very impressed. Will use this site again.

Date of experience: August 23, 2022
GB
1 review
0 helpful votes
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Easy to use and great competitive prices. I would recommend

Date of experience: August 22, 2022
France
1 review
0 helpful votes
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Super
August 23, 2022

Super. It was very quick and best price possible. I will make my next reservation also

Date of experience: August 22, 2022
France
1 review
0 helpful votes
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It s à first Time that use site and it's easy
August 23, 2022
Updated review

It s à first Time that use site and it's easy.
I think maybe I will booking for futur travel.
You haven't propose to paye on the place.

Date of experience: August 22, 2022

It s à first Time that use site
August 18, 2022
Previous review

It s à first Time that use site

Date of experience: August 18, 2022
Illinois
1 review
0 helpful votes
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I went through another site and it was a nightmare. They had rates up and then told me it wasn't availalbe and then I saw they raised the price online.

This site took me 1 minute to book and I received a confirmation shortly after.

Date of experience: August 22, 2022
Turkiye
1 review
0 helpful votes
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Fast process and good price with many options
It covers diversity of selection

Date of experience: August 22, 2022
Nevada
1 review
0 helpful votes
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Quick, clear and easy
August 22, 2022

Quick, clear and easy. Your pricing was much better than booking directly with the hotel.

Date of experience: August 22, 2022
New Jersey
1 review
0 helpful votes
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Fast and easy
August 22, 2022

Fast and easy. Price better than at other websites.

Date of experience: August 22, 2022
Denmark
1 review
0 helpful votes
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Booking was hassle free and nice experience. Out of this world

Date of experience: August 22, 2022
GB
1 review
0 helpful votes
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It was simple and straight forward to make the booking, overall really pleased with the price and the process

Date of experience: August 21, 2022
France
1 review
0 helpful votes
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J'attend de voir si la réservation est bien conforme

Date of experience: August 21, 2022
Spain
1 review
0 helpful votes
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Hice una cancelación y aún no tengo el dinero en la...
September 20, 2022
Updated review

Hice una cancelación y aún no tengo el dinero en la cuenta,

Date of experience: August 21, 2022

Excelente...
August 18, 2022
Previous review

Excelente...

Date of experience: August 18, 2022
Florida
1 review
0 helpful votes
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Great prices and great booking experience. I love using Prestigia.

Date of experience: August 21, 2022