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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
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I was pleasantly surprised at the great rates. I would definitely book again
Todo ha sido muy fácil y sencillo.
Y ya había reservado anteriormente con este operador.
So far so good. Don't see it listed in my bookings yet though it's been paid
It was quick and easy to book. Price was very competitive.
I got a much better deal than I though I would. And fast and easy :)
Seems good so far. The proof of the pudding will be in the eating
Easy so far, will update after my travel is complete.
What a breeze! East to use website, Great Deals, Just saved $400 AU very impressed. Will use this site again.
Easy to use and great competitive prices. I would recommend
Super. It was very quick and best price possible. I will make my next reservation also
It s à first Time that use site and it's easy.
I think maybe I will booking for futur travel.
You haven't propose to paye on the place.
I went through another site and it was a nightmare. They had rates up and then told me it wasn't availalbe and then I saw they raised the price online.
This site took me 1 minute to book and I received a confirmation shortly after.
Fast process and good price with many options
It covers diversity of selection
Quick, clear and easy. Your pricing was much better than booking directly with the hotel.
Fast and easy. Price better than at other websites.
Booking was hassle free and nice experience. Out of this world
It was simple and straight forward to make the booking, overall really pleased with the price and the process
J'attend de voir si la réservation est bien conforme
Hice una cancelación y aún no tengo el dinero en la cuenta,
Great prices and great booking experience. I love using Prestigia.
Answer: I doubt it. I didn't get a refund when I cancelled way before the deadline for free cancellation. I have heard from no one, no one answers the phone. I was on hold for an hour and thirty minutes as " the next one in line" I gave up. Don't waste your time, energy or money on this reservation site.
Answer: Dear Nattacha, Of course, with a refundable rate you get refunded the full amount including the deposit. Best regards Prestigia.com Team

