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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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It says i can cancel up to a certain date-so why I have i had to pay the whole accommodation amount up front?
Très simple a utiliser et offres interessantes
Très bonne expérience
Good and speedy, in contact immediately to confirm, no issues
It was easy to navigate and I'm glad I found the best price! Thanks!
Great price for what I have booked. Hopefully the booking is smooth...
So far so good! I do however need a representative to call me in relation to a matter.
None to say in particular so please contact me through phone for more details
Easy to use I enjoyed the site will us it in the future
Flawless and smooth, and easy to get discounts on hotels
Good application and easy to use. I didn't take much time to use it and knw how it goes but its all good n fine
Really good experience with the website. Great prices, easy and fast to book hotel here.
It was easy and seamless to book a room. The confirmation email came quickly. Would use again.
Quick, safe and the best offer on www.I will recommend Prestigia.
Competitive pricing. Clear booking instructions. Thank you
Rapidez e eficiência na reserva do hotel e, ainda, o melhor preço.
Simple to use and good value. Good experience so far.
The entire process was quick and easy. Site was easy to navigate.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members