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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Very straightforward using the app.Will likely use in the future.
Fast and easy way of booking 2 hotel rooms, also great prices!
Ok, good process. Easy to proceed showing all the necessary details.
Could have been easier, would have liked to talk to someone about extra discounts as per the pop up
As I am a trivago person I went to my app started my search and I've now discovered prestigia my experience thus far has been great and I look forward to my trip in March thanks to you folks!
Simple and effective reservation process. Excellent. I intend to recommend to all of my colleagues who plan to visit Rajasthan, India
Love the low prices! Would recommend to friends! Easy experience!
Outstanding job great job enjoyed no problems. Thanks again you made it easy
Easy to book, reservation details prior to booking clearly explained. Confirmation email with booking 'voucher' somewhat unclear. Called resort to confirm reservation. Also confirmation email did not include receipt information for price paid.
I received two emails one was a confirmation and the second was a cancellation which caused some confusion. I had to call to clear it up.
It was excellent! The website was easy to understand, and allowed me to get to where it needed without any difficulty.
You ask for our opinion prior to complete the reservation and receive a confirmation.
Loved that I received a call regarding why payment wasn't going through. I was able to resolve the issue with my bank and book my trip.
Prestigia was easy to use to book for my stay to HABANA, CUBA. I just hope that all my arrangment will be okay. Thank you
Very simple process, quick and easy. Looking forward to a comfortable and pleasant stay in Barcelona
It's sad there is no details on site about parking. Other than that all good.
Trustworthy site with excellent pricing. Haven't had any issues so far
Very easy and affordable for you to make your own reservation at a hotel or resort and you can also book your own reservation online for a as long as you want whether it's for a night stay or a 2 night stay and if for some reason you need to cancel your reservation you have the option to cancel your room at a reasonable time without a penalty.
Ok super service Glæder mig til at besøge et Western hotel
Rita Ascenso
Confirmo a reserva: *******-ASCE-*******
SANA Sesimbra Hotel - Centro
Endereço: 11, Av. 25 de Abril, 2970-634, Centro, Portugal
Telefone: ******* 212 289 000 - Fax: ******* 212 289 001
3 Noites de Quinta 20 Fevereiro 2025 a Domingo 23 Fevereiro 2025
Thanks for attention.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members