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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Great and affordable lowest price found for the same time period.
Great, easy to search for and straight forward to choose exactly what you want.
Easy to use. This was the best price I could find for the weekend in question.
Great job ok wonderfully quick service
Great price,
Ease of booking through the website and fast booking confirmation
Easy and cheap, lets hope my reservation is legit when i check in
So far so good. Hopefully the hotel has my reservations when I go to check in.
En principio la reserva fue bien y rápida. Todavía queda tiempo para el inicio de las vacaciones, así que cuando llegue el momento tendré más elementos para poder opinar
Easy to use, quick and painless booking system. Rapid follow up would recommend to others
I'd rather not submit a review at this time. The reservation process went well, but that's not the whole experience.
Great selection of room types and prices. Site made it easy to select 2 room types for my group of five.
Excellent online experience. Seamless and effortless.
Great experience, I however had challenges with getting my payment processed. I had to call my credit card company after 5 tries. But, the savings I got made it worthwhile.
Normal experience
Great chap rate - by far the cheapest found anywhere on Google
Very simple to use and a great deal. We can't wait to travel
My experience was wonderful. It have me enough time to make my selection. Need more pictures and details of the hotels though. Great
I haven't gotten to the hotel yet. But I did see all the bad reviews and got scared so I called the hotel to see if my reservation was made and it was. Thank GOD. SO FAR SO GOOD. The room I requested was book and everything seems good so far. Hopefully when I go things will remain the same. I am also aware that I have to pay the resort fee when I arrive to the hotel. We'll see if anything else but so far so good no complaints as of yet with the booking.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members