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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Very easy to book. Dissatisfied that I could not select 2 Queen Beds since there are 2 ladies in the room. But only for one night, it will do.
Very easy to book. Dissatisfied that I could not select 2 Queen Beds since there are 2 ladies in the room. But only for one night, it will do.
Nunca tinha trabalhado anteriormente com a Prestigia e fiquei bastante satisfeita com o serviço. Trata-se de um serviço seguro e muito eficiente. Recomendo!
We have just booked a hotel room. For the moment everything is going well.
Muy buen servicio, gracias por la atención brinda.
All well, all good, no issues, good job, too many questions
I found it to be an easy and quick experience. I would recommend it!
Booking was easy. Called to ask a question with customer service and was on hold for over 3 hours and never talked to someone.
Quick and easy. Had a better deal vs other online avenues for hotels. Painless transaction
Your company and its employees made booking very easy and clear to work with.
Confused at first but response was
Good when we asked questions about the reservation.
Great Prices, quick booking confirmation & easy to make reservation
It was a last minute booking and Prestigia was the cheapest site so I Quickly booked and got it thanks
Best price and easy to book my hotel and not the last time
Good fast and good job it's good as always thank you for your time in helping me out
Excellent and would use site again simple and straightforward with fantastic rates
Excellent and would use site again simple and straightforward with fantastic rates
First time for me using prestigia I hope i will satisfied on the hôtel specially for the room and to keep me as permanent client for next bookings
Quick and easy. Receiving one email without a link where I could view my booking on Prestigia's site was worrisome. Trying to create a new account produced an error so I was just relying on good faith until I confirmed by calling the hotel.
Good experience and I look forward to our stay. Site was easy to use and find things.
Good experience and I look forward to our stay. Site was easy to use and find things.
I can only give a review when I know that my booking has been confirmed by the hotel as well.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members