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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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GOOD WAY TO BOOK A HOTEL, EASY, RELIABLE, FAST. WE ARE GOING TO TRAVEL TO OTHER CITIES IN EUROPE, LOOKING FORWARD TO BOOK THE REST OF THE HOTELS WITH YOU
If you ever need to cancel, you'll NEVER get a refund.
They'll tell you that you can get a refund, but it will never happen.
I cancelled within a few hours of the original order, and even that didn't matter.
They charge your card, and the money is gone.
Very good and fast. Easy to book it. I´ll see later on when I arrive to my hotel reserved
The website was clear and concise and I felt it was a good price.
Booking process was easy and prices most competitive for the location
Thanks a lot for the good rate you had in your site
Thanks a lot for the good rate you had in your site
The pricing on all the Las Vegas bookings is messed up. You are not alone, this is a but it's nuts. Why can't anyone just give the full price?
Great experience! Good prices too. Ready to enjoy our trip
The website was easy to navigate and booking was straight forward
Easy process! It was a good experience and I will recommend Prestigia to friends and family.
The experience was really really really really good.
Went smoothly and received my confirmation in a timely manner
Great discount offered and very easy reservations.
Good deal and great opportunity to have a nice trip.
It was fine. My choice of hotel was dictated by availability. There was an extra fee added - wish that would not have been the case.
Very easy and good prices, I would come back and book on this site
Easy and clear to navigate. Resulted in a fast checkout and booking
Easy and efficient and I felt I got a good deal. Thank you.
Easy and efficient and I felt I gor a good deal. Thank you.
No comment for the moment
I will let comments after travel
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members