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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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I learned about Prestigia through the Kayak.com aggregator. After accessing Prestigia through Kayak.com, and doing further research on accommodations, I tried accessing Prestigia through the web. During this subsequent search, I learned the price on the same accommodations were lower than what was previously observed during the search that began through Kayak. While searching individual hotels, I found there were two types of listings: one which was inclusive all hotel charges, fees, and taxes, and others where fees and taxes were separated. This took multiple screens to compare the total cost of each accommodation. Once I decided on a room, entering my personal information and payment information was straightforward. I was able to print my receipt and confirmation and received a confirmation email. While I was circumspect regarding booking with a foreign outlet based in Gibraltar, I believe the British government is well-suited to oversee and monitor online sales.
Learned about this website from Kayak. Based in Gibraltar, I believe the outlet is legitimate, so I am willing to take a risk.
Forwarded on from Expedia. You had the rooms with the better price. Very straightforward. The only negatives were the the follow up for a newsletter.
Good prices, nice cancellation options
Really great experience. My only request is more details of the room. Exactly how many beds it comes with lt, if there is a fridge, if i can have an additional bed in the room. Stuff like that.
Very easy to navigate. My only request is provide details of the room. Like how many beds it comes with or if it has a fridge or tv.
It was very easy, convenient, and trouble free to book my hotel room through Prestigia. I got a great price by using your service. Thank you.
Prestigia was very helpful In finding me the best price for my hotel stay in Launceston. It is very close to the hospital which is what I wanted.
Very good it was a very speedy & successful payment.
Easy to use- more security steps than other platforms which is likely better thing.
Pretty easy to do. Would like to have more details like parking availability and any fees.
Fue muy fácil y rápido el encontrar hotel y a un excelente precio!
Very straightforward, efficient and cost saving compared to other booking agencies.
Amazing hotel, Prime location, five star treatment from arrival to checkout all rooms panoramic with amazing view complementary breakfast great mini bar I can't forget about free wine from 5 to 8.
It's a website that booked a hotel room for me. Now they want my review. I clicked on the hotel I wanted and paid for it and they weren't lying. They actually booked the hotel room. Who would have thought?
The room I originally booked was not available and only smoking rooms were available. A representative from prestigia got us an upgraded room for same cost
This is the first time I have used Prestigia. As soon as I booked the hotel in London with Prestigia I received other notices for a better hotel rate at the same hotel than Prestigia. I keep getting similar notices of lower nightly prices.
I cannot find the reservation at your web with the confirmation number you sent me
Easy and quick to use. Lots of options to choose from.
It was an easy experience! I was surprised how easy it was to complete the purchase! Thank you!
It was easy enough but I wish the deals were better!
Completed my booking on Trivago. Very easy to complete. I made my decision from looking at the reviews on their website and it all appeared very positive. Looking forward to our visit.
A very easy process. Good choice and good value. My first time using them and will have no hesitation using them again.
Was easy booking but I am getting suspicious because I was asked multiple times to subscribe to the newsletter and as soon as I fill in the form I receive the same request for subscription again and again.
And since I received the confirmation from Prestigia, I am wondering why I am receiving this message today.
I was very satisfied the Hilton sight did not show what kind of room am I booking.
There were several but did not give me an option to view them. I wanted room that has one king side. Does the price go up if there are two beds?
This was my first time using your website, however I found it very good, easy to book hotels, and cheaper than other sites.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members