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Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great thank you so much, I do not any thing much to say to complete the 50 ch
You want too see the real reviews on this company,go too the BBB website.you might change your mind.
Hi,
We are sorry that your experience did not meet your expectations. This is not the service we aspire to offer. As I have checked, your case has already been escalated and our team has reached out to you over mail with an update. Please use the shared details to return the part and we will provide you a refund. Rest assured that your feedback is duly noted and has been shared with the concerned team. Please feel free to reach out to us at [email protected] if you still have any concerns and we will resolve if for you. We will also make sure that you never face issues like this again with us in the future. Thank you for taking out time to share your valuable feedback with us.
All were good, parts arrived as promised and the delivery man eve rang the bell
Hi,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Les retour sont à notre charge.
C'est une société qui répond juste aux commandes.
Pour les retour tu peux attendre des heures.
Très mauvais.
Hi,
We sincerely apologize for the inconvenience that you had to face. As I have checked, your case has been escalated and our team has reached out to you over mail to help you. Please share the required details with them at [email protected] and we will quickly resolve your issue. Rest assured that your feedback is duly noted. We will also take care that you never face issues like this again with us in the future. Your feedback is valuable to us. Thank you for sharing it.
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Parts came as described and fit vehicle perfectly, we are very happy with the quality of products.
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Great experience overall, good price and good service
Hi,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Product is as described, new condition, always fit in with no mess.
Hi,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Over all had a good experience. Part looks high quality, it fit perfect, it arrived on time. I Will be ordering more parts from this site
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Had an issue with a wrong part, handled well. Quick turnaround for the right part
Hi,
Thank you for taking out time to rate us. Your feedback is truly appreciated.
Finding parts was easy and fairly quick. Ordering went smoothly and they arrived within the expected delivery window.
Hi,
We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
Product well made delivery fast and easy price good
Hi,
We are really happy to hear about your shopping experience with us. Hoping to do business with you again in the future!
Review your product listings & descriptions:
Twice I have been misled by the product descriptions, if the product is for ONE COMPONENT PLEASE MALE CERTAIN TJAT IS PERFECTLY CLEAR. Don't show two components and use the words " kit" to describe your product. In the auto repair world a "kit" tells us, order the kit and we have what we will need to FULLY COMPLETE THE REPAIR. ALSO THE PRODUCT DESCRIPTION SHOWS TWO PARTS MAKING UP THE "KIT" which makes sense to us as repair techs, if we're replacing one component and the vehicle has two of the same it just makes sense to us to prefer the "kit" and replace the component on both sides of the vehicle RIGHT! So we order the KIT, when it arrives in its part box, there's only one part but the box clearly indicates there should be two in the box. This my friends in very maddening and disappointing, BECAUSE, the customer is now inconvenienced and our repair shop gets behind on repairs, and we have to deal and take care of our customer. That said this is not the first time this has happened to us from Avatar, getting caught up in part listing misrepresentation! You have got to get this RIGHT AVATAR, in our business of auto repair and service,time is money! And we too do NOT WISH TO INCONVENIENCE OUR CLIENTS. PRODUCT DESCRIPTIONS SHOULD CLEARLY STATE A SINGLE PART OR A PAIR OR SET OR KIT AND BE CORRECT NOT A PLAY ON WORDS TO CAUSE INTERRUPTIONS TO SERVICE AT OUR END. THIS IS NOT OUR FORST RODEO GUYS 44 years in the auto repair business! Thank You for listening and my hope is that you will take reviewing every part listing description of the products before posting them to your site. ALL THE BEST NMJ
Hi,
Thank you so much for taking out time to share your feedback. Please rest assured that your feedback is duly noted and has been shared with the concerned team. Please feel free to contact us at [email protected] if you still have any concerns and we will resolve it quickly. We will also take care that you never face issues like this again with us in the future. Your feedback is valuable to us. Thank you for sharing it.
Dealers said parts were on back order. Parts Avatar had then to me in 3 days!
Hi,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Have no issues. The prices for parts are reasonable, likewise service delivery
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
3 items were sent in 2 packages, a waste of time and money.I almost thought the second order was lost.Fortunately, I finally received it.
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Always great prices and speedy delivers quality parts easy to use website
Hi,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Very good experience and quick
Not the first time ordering from parts avatar
Always great service
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Shipping was faster than expected and everything arrived properly packed
Hi,
Really great to hear about your shopping experience with us. We hope to do business with you again.
I did receive my order 83HAJPAIG on 20/11/2023. There is a problem with the item number X22SL1931.
In the box was only one piece. The second piece was missing. Do you mind sending the second missing piece...
Regards
Henryk Olszewski.
Hi,
We sincerely apologize for the inconvenience caused. As I have checked, your case has been escalated and our team is looking into it on priority. Please allow us some time to get back to you with an update. Rest assured that your feedback is duly noted. We will also take care that you never face issues like this again with us in the future. Your feedback is valuable to us. Thank you for sharing it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you for sharing your feedback. Looking forward to seeing you again soon.