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Parts Avatar

2.4

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Parts Avatar Reviews Summary

Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
652
value
457
shipping
467
returns
341
quality
1,500
This company does not typically respond to reviews

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10,543 reviews

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Canada
1 review
0 helpful votes
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January 25, 2024

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Date of experience: January 25, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you for taking out time to rate us. Your feedback is truly appreciated.

Canada
1 review
0 helpful votes
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Great product, reasonable prices
January 25, 2024

Great products,site is easy to navigate checkout a breeze and fast delivery and Canadian business.

Date of experience: January 25, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!

Canada
1 review
0 helpful votes
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Excellent
January 25, 2024

Excellent selection of brake parts for my Toyota Camry, I was able to find everything I needed and was 17% cheaper then my local parts stores, shipping was very quick

Date of experience: January 25, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Very efficient and fast delivery
January 25, 2024

Fast shopping, fast delivery,
Very efficient process overall.

Date of experience: January 25, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi Chris,

Really great to hear about your shopping experience with us. We hope to do business with you again.

Canada
1 review
0 helpful votes
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FIRST TIME SHOPPER!
January 25, 2024

After the service -yes on-line, but rapid delivery will make me a regular shopper with your company,, i have an classic and antique automobile restoration shop in Norland On, and was very happy with how the transaction went,EXCELLENT,this time LOL

Date of experience: January 25, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
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So far good, not sure yet if parts fit, price seems good

Date of experience: January 25, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Glad to hear that you had a good experience with us. Looking forward to doing business with you.

Canada
1 review
0 helpful votes
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The one Caliper isn't sliding like the other three
January 25, 2024
Updated review

The one caliper isn't sliding as well as the other three

Date of experience: January 25, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thanks a lot for taking out time to share your feedback. Please feel free to reach out to us at [email protected] if your issue is still unresolved. We will be happy to resolve your issue. We value customer’s feedback. Hope to see you again in the future too!


Great selection, good prices
April 23, 2023
Previous review

Great selection, good prices

Date of experience: April 23, 2023
Canada
1 review
0 helpful votes
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Super service
January 24, 2024

Placing the order, delivery and customer service was excellent. Highly recommended.

Date of experience: January 24, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Good parts
January 24, 2024

No problem with the parts or delivery time as it was quite fast as promised, shipping cost was way to high

Date of experience: January 24, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you for sharing your feedback. Your feedback is duly noted. Looking forward to seeing you again soon.

Canada
2 reviews
0 helpful votes
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So far, so good!
January 24, 2024
Updated review

The price was good, the delivery was prompt, and the delivery person took the time to ring the doorbell, which enabled me to bring the package in before a thief could grab it.
The device charged the way it should, but I haven't needed to use it yet.
Unfortunately, the instructions are in extremely small print.

Date of experience: January 23, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thanks for taking time out to share your feedback. We value customer’s feedback and it is duly noted. Hope to see you again in the future too!


Great price; great service
July 1, 2023
Previous review

I needed a passenger side mirror for a 2006 Corolla. It seemed too good to be true when I found one available at a reasonable price. The transaction was easy and the delivery was prompt. Everything went just right!

Date of experience: July 1, 2023
Canada
1 review
0 helpful votes
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Service was great
January 23, 2024

I ordered the wrong year for my car, the year is 1970 but the part was from a1973. I was very satisfied with your company service.Thank you

Date of experience: January 23, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.

Canada
1 review
0 helpful votes
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Grand Caravan rear bearing
January 23, 2024

I needed to replace my rear bearing. It was a matter of some urgency. I ordered the part on Wednesday night and it was at my house by Friday morning. I was able to install the bearing over the weekend and have my vehicle back in business! The price was very competitive, and the part looked identical to the original part, minus the rust… and bad ball bearings!

Date of experience: January 23, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi Will,

At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.

Canada
1 review
0 helpful votes
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Parts arrived earlier than expected
January 23, 2024

You're site makes it easy to find my parts and I get to choose the ones I wanted

Date of experience: January 23, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Glad to hear that you had a good experience with us. Looking forward to doing business with you.

Canada
1 review
0 helpful votes
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Quick Service
January 22, 2024

Great turn around time on my order. Parts arrived in two days.

Date of experience: January 22, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you for sharing your feedback. Looking forward to seeing you again soon.

Canada
1 review
0 helpful votes
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Excellent and quic services
January 22, 2024

Excellent and quick services. Good quality and great price.

Date of experience: January 22, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Quick delivery
January 22, 2024

Was very happy with the quick delivery. Part was exactly what we needed.

Date of experience: January 22, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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For good Replacement parts
January 21, 2024

The parts were expedited upon my request as I needed them yesterday!

Date of experience: January 21, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi Gilles,

We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.

Canada
1 review
0 helpful votes
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Quality issue
January 21, 2024

Radiator had two leaks I had to tighen nut and drain screw. Not convince its not going to leak again

Date of experience: January 21, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi Jean,

Thank you for sharing your feedback. Please feel free to reach out to us at [email protected] if your issues is still unresolved. We will be glad to help you. Looking forward to seeing you again soon.

Canada
1 review
0 helpful votes
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Brakes and rotors
January 19, 2024

Parts avatar was helpful though out the process of making sure the order was going to the right address.

Date of experience: January 19, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.

Massachusetts
7 reviews
4 helpful votes
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False info
February 12, 2024

My opinion as a 40 year veteran auto tech...Be careful, all the info I just read was false and seems to be there just to sell parts you won't need! I had a code Po13A which indicates a problem for the PCM to read the downstream O2 sensor which it's sole purpose is to monitor the catalytic converter and in no way make the engine run rough AT ALL! If a fuel pump, mass air flow, injector or anything else for that matter was not working properly you have different codes including info from the UPSTREAM O2 sensor which monitors the engines performance, so again in my opinion STEER CLEAR from this company!

Date of experience: January 19, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

We sincerely apologize for the inconvenience that you have had to face. Please email us your concern at [email protected] & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.