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Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was very impressed with the quick turn around and the fitment was on the money.
Service was great, price was great, not installed yet.
Hi
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Quick delivery; correct parts; seem to be high quality; even came with seals!
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Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
First time ordering parts, the price and delivery time was good, however I specifically asked for it to be delivered to the back door as we are at a rental unit, delivery driver did not follow the instructions.
Hi,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Parts well package and good quality parts Minor issue with coupon was told it is taken care of. Dont know if i got $20 credit
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Hi,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
I realize Parts Avatar can't possibly stock everything customers might need, nor can I expect parts to arrive in 2 days each time I order parts. But this shopping experience was nothing short of incredible! Great job Parts Avatar! I got the parts I needed within 48 hours, just like the "big company" also promises. Wow!
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Hi,
Thank you for taking out time to rate us. Your feedback is truly appreciated.
Fast and efficient service. Haven't installed yet but I'm sure everything will be fine
Hi,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Excellent customer service from Parts Avatar from start to finish. I chatted with an agent last Friday 9:50 PM, WOW! Got the fitment confirmation from the agent on the spot, a link to my cart was sent to me within the chat and I simply finished the checkout process. The part arrived within 3 days, perfect fit, easy install. I'm very happy with the product and the speed of the delivery, will buy again from Parts Avatar in the future.
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
I was thinking it takes few days for delivery, but I received the shipment with fast shipping method.
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Straight forward easy to use website. All items in stock, appreciated extra coupon discount offered. Arrived in two business days well packed, and appreciated delivery driver ringing doorbell for notification.
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Helpful people. Good product. Timely delivery. And mostly the product is what I ordered
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
I contacted them stating that I didn't receive the 10% discount on my first order. They messaged me back very quickly and rectify the situation. I really wasn't expecting much and I was very pleased with the service. Highly recommend, five stars.
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
This was my first order placed with Parts Avatar. The spark plugs were the best deal and exactly what I needed.
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Selling poor quality parts, not even a year and parts breakdown. You'll pay more if you return damaged parts. Dont waste time buying on this site. Buy parts where you can return parts without spending a dime.
Hi,
We are sorry that your experience did not meet your expectations. We would like to inform you that as per our warranty policy for defective parts, it is the customers responsibility to ship the part back to our warehouse. Hope you understand our limitations. We request you to please return the part back to our warehouse and we will provide you a refund. We will also take care that you never face issues like this again with us in the future.
For any outstanding issues related to your order, you may contact us at [email protected] and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Hi,
Thank you for taking out time to rate us. Your feedback is truly appreciated.
Who ever parts avatar uses for a delivery company is incompetent. I ordered around 300 dollars of parts that were just left on the ground by the main road, my driveway is 100 meters long.
Hi,
We sincerely apologize for the inconvenience that you have had to face. We would like to inform you that we have shared your feedback with the partner shipping company. Please be assured that we will take care that you never face issues like this again with us in the future.
For any outstanding issues related to your order, you may contact us at [email protected] and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
I was able to find the parts that I needed quickly after searching other sites. I found them, ordered them and received them all in a few days. I have not installed them yet but hoping that will go as smoothly as purchasing.
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.