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Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
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Thanks for good communication and speedy delivery as described. Thank you.
Ordered my part came quickly through earlier than I thought it would thank you very much
Hi,
We are really happy to hear about your shopping experience with us. Hoping to do business with you again in the future!
Hi,
Thank you for taking out time to share your feedback. Please feel free to reach out to us at [email protected] if your issue is still unresolved. We will make sure to resolve your concern & provide you with complete customer satisfaction with our services. We also thank you for sharing your feedback with us.
The original product package was open at arrival. The lid was duct-taped
Hi,
We sincerely apologize for the caused inconvenience. It was an uncommon instance. As I have checked, your case has been escalated and our team has reached out to you over mail to help you. Please share the required details with them at [email protected] and we will quickly resolve your issue. We will also take care that you never face issues like this again with us in the future. Your feedback is valuable to us. Thank you for sharing it.
It's nice being able to find most of what I need from a company based in Canada. I love that there isn't an import fee when I buy my stuff. Also, that you can chose from different brands if they're available.
Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
Quality and fast delivery.Fast delivery and delivery at home. The muffler was in good shape also. Have a nice day from the Provinnce of Québec.
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Ordered filters on-line for DIY replacements.---------------------------------------------------------------
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Shipping could be a little faster. More shipping options although the free shipping was nice.People need their parts asap to get their car working again. I just live in Manitoba and it took 5 days. It faster for me to drive there and back. Lol
Hi,
We appreciate you for taking the time to share your feedback. Your feedback is duly noted. Looking forward to serving you again in the future.
Price of the brake pads was very competitive and they were delivered quickly as well.
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Hi David,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Had been long using this site. Always got quick deliveries and quality parts.
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Ordering was easy. The site contained all the vehicle specific information needed to order the exact part for my application. Delivery was quick. Item was exactly what I ordered and well packaged.
Hi,
We are really happy to hear about your shopping experience with us. Hoping to do business with you again in the future!
The order was exactly what I ordered and actually arrived early so very happy with Parts Avatar. Great prices and shipping never misses the date given.
Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
The length is very short. Should be at least 24- 36 inches long. Now have to source the correct size and type of wire to Finnish the project. Length choices should be an available often when buying it.
Hi,
Thank you so much for taking out time to share your feedback. Please reach out to us at [email protected] or you can also contact us on Live Chat if your issue is still unresolved. We will be happy to resolve your issue. Thanks for sharing your feedback.
Very happy with Parts Avatar. It was recommended by a friend and it delivers both on price, selection and speedy delivery. I've already recommended them to several friends and family members.
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Hi,
Glad to hear that you had a good experience with us. Looking forward to doing business with you.
YOU are my favourite for car parts.Allways have the parts i need for my cars and at a good price I have older cars and you cerry the parts I need and want.
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
You guys are awesome...good prices,great sevice,quick shipping and you carry parts for my older cars. Many thanks...keep up the good work.
Hi,
We are really happy to hear about your shopping experience with us. Hoping to do business with you again in the future!
Last time the product took way more time than expected and the experience was dreadful.
The package came way on time and even better than I could imagine. It allowed me to change my failed part before the snow storm.
Hi,
We sincerely apologize for the caused inconvenience. We would like to inform you that ground shipping usually takes 5-8 days for delivery. As checked, your order was delivered within the same time frame. Please feel free to reach out to us at [email protected] if you still have any concerns, we will be happy to resolve your issue. We will also take care that you never face issues like this again with us in the future. Your feedback is valuable to us. Thank you for sharing it.
Answer: They have terrible customer service and wont stand behind their mistakes (which they will make) or products. Would not recomend this place.


Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.