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Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
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Good place to by cheap parts for a older car that i need running for a few more years
Fast, efficient and 100% correct part. Arrived in the mail at the correct delivery date.
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Hi,
Thank you so much for taking out time to review us. Your feedback is duly noted. Please reach out to us at [email protected] if you have any issue & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
Hi,
We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
Had to re-order the part because the first was shipped in a bag, without a box, and broke.
Second one arrived in a box and thankfully intact.
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Needed a alternator and this site had OEM brand and best price i could find. Thanks Partsavatar!
Hi,
Really great to hear about your shopping experience with us. We hope to do business with you again.
Completely satisfied. Couldn't be happier with the service I receive through parts avatar and I won't even get to meet the great staff employed to say what a great job that they all do.
Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
Great prices and huge selection. Love this site.
It never used to take so long to receive my orders, you service is slipping.
Hi,
Thank you for sharing your feedback. Looking forward to seeing you again soon.
Order was received a few days earlier than expected.
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
I purchased 2 front wheel bearings. They arrived on time and no damage. They are good quality at a low price.
Hi,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
I received my timing belt kit very quickly. It was exactly what I ordered at a great price.
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Hi,
Thank you so much for taking out time to share your feedback. If you are satisfied with our services, we request you to please update the rating accordingly. Your feedback is valuable to us. Thank you for sharing it.
The selection and checkout process is easy, but I did not receive any email notifications or shipping info. Parts did arrive so that's good.
Hi,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Price was fair, shipping was fast. It demands I use 50 characters or more, which is annoying, so I reduced my rating by one star.
Hi,
Thank you for taking out time to rate us. Your feedback is duly noted and is truly appreciated.
The part arrived when it should have and I was happy with the quality of the part
Hi,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
The boxes were printed with incorrect names, but delivery, price and quality were great!
Hi,
Thank you so much for sharing your experience with us. Your feedback is duly noted. We are looking forward to doing business with you again.
Ordered 4 items.
3 of them are good.
One is old used and broken package.
Hi,
Thanks alot for taking out time to share your feedback. Please reach out to us at [email protected] or you can also contact us on Live Chat if your issue is still unresolved. We will be happy to resolve your issue. Thanks for sharing your feedback.
Not the first or last order I make from these guys. Great selection and price.
Hi,
We are really happy to hear about your shopping experience with us. Hoping to do business with you again in the future!
I have a 2012 ram 2500 gas pick up. I had to search under a 1500 to get the right parts selection.
Hi,
Thank you for taking out time to rate us. Please feel free to reach out to us at [email protected] or on Live Chat if you still have any concerns. We will be happy to resolve your issue. Thanks for sharing your feedback.
Order came way faster than expected. And was the cheapest option I could find locally and online. Free shipping is great!
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Answer: They have terrible customer service and wont stand behind their mistakes (which they will make) or products. Would not recomend this place.


Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.