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Parts Avatar

2.9

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Parts Avatar Reviews Summary

Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
652
value
457
shipping
467
returns
341
quality
1,500
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10,543 reviews

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Canada
1 review
0 helpful votes
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Affordable
March 9, 2024

Good place to by cheap parts for a older car that i need running for a few more years

Date of experience: March 9, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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My Experience with Parts Avatar
March 9, 2024

Fast, efficient and 100% correct part. Arrived in the mail at the correct delivery date.

Date of experience: March 9, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Parfait
March 18, 2024

Tout a été super bien sauf la livraison……………………...

Date of experience: March 8, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you so much for taking out time to review us. Your feedback is duly noted. Please reach out to us at [email protected] if you have any issue & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.

Canada
1 review
0 helpful votes
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Excellent
March 8, 2024

Both products and delivery were as described online
Excellent

Date of experience: March 8, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.

Canada
1 review
0 helpful votes
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Second time's the charm
March 8, 2024

Had to re-order the part because the first was shipped in a bag, without a box, and broke.
Second one arrived in a box and thankfully intact.

Date of experience: March 8, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Fast and easy!
March 8, 2024

Needed a alternator and this site had OEM brand and best price i could find. Thanks Partsavatar!

Date of experience: March 8, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Really great to hear about your shopping experience with us. We hope to do business with you again.

Canada
1 review
0 helpful votes
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Sensors and cv axle
March 8, 2024
Updated review

Completely satisfied. Couldn't be happier with the service I receive through parts avatar and I won't even get to meet the great staff employed to say what a great job that they all do.

Date of experience: March 7, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.


Great prices and huge selection
February 8, 2023
Previous review

Great prices and huge selection. Love this site.

Date of experience: February 8, 2023

It never used to take so long to receive my orders,...
January 2, 2023
Previous review

It never used to take so long to receive my orders, you service is slipping.

Date of experience: January 1, 2023
Canada
1 review
0 helpful votes
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Great service
March 7, 2024

Easy to deal with quick delivery and great service

Date of experience: March 7, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you for sharing your feedback. Looking forward to seeing you again soon.

Massachusetts
1 review
0 helpful votes
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Excellent
March 7, 2024

Order was received a few days earlier than expected.

Date of experience: March 7, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!

Canada
1 review
0 helpful votes
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Wheel bearings
March 6, 2024
Updated review

I purchased 2 front wheel bearings. They arrived on time and no damage. They are good quality at a low price.

Date of experience: March 6, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.


Timing belt kit
November 20, 2023
Previous review

I received my timing belt kit very quickly. It was exactly what I ordered at a great price.

Date of experience: November 20, 2023
Canada
1 review
0 helpful votes
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First Time went swimmingly
March 6, 2024

Easy to order, product came quickly, the part fit perfectly

Date of experience: March 6, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!

Canada
1 review
0 helpful votes
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Exhaust parts
March 16, 2024

Parts arrived on time and look good. Not installed yet.

Date of experience: March 6, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you so much for taking out time to share your feedback. If you are satisfied with our services, we request you to please update the rating accordingly. Your feedback is valuable to us. Thank you for sharing it.

Canada
1 review
0 helpful votes
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The selection and checkout process is easy, but I did not receive any email notifications or shipping info. Parts did arrive so that's good.

Date of experience: March 6, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.

Canada
1 review
0 helpful votes
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Satisfied
March 5, 2024

Price was fair, shipping was fast. It demands I use 50 characters or more, which is annoying, so I reduced my rating by one star.

Date of experience: March 5, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you for taking out time to rate us. Your feedback is duly noted and is truly appreciated.

Canada
1 review
0 helpful votes
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Master cylinder
March 5, 2024

The part arrived when it should have and I was happy with the quality of the part

Date of experience: March 5, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Great parts, bad boxes.
March 5, 2024

The boxes were printed with incorrect names, but delivery, price and quality were great!

Date of experience: March 4, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you so much for sharing your experience with us. Your feedback is duly noted. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Not so good as I expected
March 4, 2024

Ordered 4 items.
3 of them are good.
One is old used and broken package.

Date of experience: March 4, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thanks alot for taking out time to share your feedback. Please reach out to us at [email protected] or you can also contact us on Live Chat if your issue is still unresolved. We will be happy to resolve your issue. Thanks for sharing your feedback.

Canada
1 review
0 helpful votes
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Not the first or last order I make from these guys. Great selection and price.

Date of experience: March 4, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

We are really happy to hear about your shopping experience with us. Hoping to do business with you again in the future!

Canada
1 review
0 helpful votes
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I have a 2012 ram 2500 gas pick up. I had to search under a 1500 to get the right parts selection.

Date of experience: March 4, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you for taking out time to rate us. Please feel free to reach out to us at [email protected] or on Live Chat if you still have any concerns. We will be happy to resolve your issue. Thanks for sharing your feedback.

Canada
1 review
0 helpful votes
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Order came way faster than expected. And was the cheapest option I could find locally and online. Free shipping is great!

Date of experience: March 4, 2024
Ananya G. Parts Avatar Rep
over a year old

Hi,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!