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Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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100% satisfaction on my purchase of 2003 Toyota Highlander front drilled rotors and ceramic brake pads.
Excellent deal and regular updates on the shipping status.
Would purchase from them when required.
Thank you.
Vic
Hi Harry,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Very satisfied with my order and delivery was on time
Thank you and recommend it well
Hi Michael,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Product were right fit and excellent quality.*****************************************************
Hi Jigar,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Site easy to use and gave me a window of expected delivery which i was ok with. It was on my doorstep in 2 days. Amazing, I'm spreading the word around about your service.
Hi Rene,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Price was over $10 cheaper than the exact same item on Amazon and also had free shipping which only took a few days to receive.
Hi John,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
I purchased 2 OS5111 O2 sensors in July 2020 and due to issues with my Tundra did not get to install them until now. When I went to install them, they were the wrong part and would not fit. Of course due to return policy time limit you would not take them back, but all I wanted to do was exchange them for the proper part. Well, thanks for nothing and I will not purchase any more parts from you and will not recommend you to anyone.
Hi Bill,
We are very sorry for the experience you've had with us. Please email us your concern at [email protected] & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
Hi Joe,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Hi Greg,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
RED FLAG COMPANY.! Second review about this company. After emailing and speaking with many agents my issues where not resolved. 1 item was extremely late forcing me to look else where for the part and the 2nd I was miss sold a product. I requested a return shipping label as the parts weighed a lot. After repeatedly stating the issues I had and how it was Parts Avatars fault in both circumstances. They continued to refuse fault into which I took the matter further and reported them to Canadian Board of Trade. They have breached a lot of consumer rights. I also found out an agent had created a second account for me with out my permission as a transaction was not being processed.
I had no use for the late and miss sold parts so had to pay $117 to return them. What a waste of time, money and effort. Agents are all scripted there is no phone number to call. I asked for compensation for shipping but all they offered was 10% off next order that's their "policy".
Hi Kristian,
This is really very bothersome for us. Please email us your concern at [email protected] if your issue is still unresolved. We will make sure to resolve your concern & provide you with complete customer satisfaction with our services. We also thank you for sharing your feedback with us.
Hi Phil,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
I was leery at first but they have proved to be efficient, accurate and received my first and second order in a timely manner.
So yes I will be repeat customer thank you Parts Avatar
HI Robert,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Hi Alex,
We are very sorry for the experience you've had with us. Please email us your concern at [email protected] & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
Hi Dave,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. We will share this with the team to let them know to keep up the amazing work.
After 4 orders, I finally obtained the correct disks and pads for front and rear brakes for an ordinary 2018 Camry. Web site parts description is unacceptable, not even marginal at best. Correct parts required the VIN to be ordered properly. Website easily mixed Lexus parts with Camry's.
HI Luc,
We are very sorry for the inconvenience you had to face. For any outstanding issues related to your order, you may contact us at [email protected] and we shall resolve it for you. Thank you for taking out time to rate us. Your feedback is truly appreciated.
Call center in India type of business. Everything about them is a lie. You should avoid at all cost even if it means paying more money.
Hi JJ,
We are very sorry for the experience you've had with us. Please email us your concern at [email protected] & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
$40.00 cheaper than local wholesale. Everything fit perfectly, first time.
Hi Darrel,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Order a bunch of filters for multiple cars, great products good prices good delivery
Hi David,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Ordered a rad, it was about 1/3 the cost of oem. Looked identical to the oem one I removed and it shipped quick!
Hi Brett,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Hi Steve,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Victor,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.